Customer Service Advisor
- Recruiter
- Confidential
- Location
- Lincoln
- Salary
- Competitive
- Posted
- 25 Mar 2021
- Closes
- 22 Apr 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Contract
- Hours
- Full Time
Interaction Recruitment are working with this leading public sector provider to recruit for a Customer Service Advisor within the Children's Social Care Team in Lincoln on a temporary basis. The right candidate will be offered the opportunity to apply for a permanent role after 12 weeks
The role;-
- First point of contact for anyone that calls in to Customer Service to report concerns regarding a child
- The calls will come from members of the public but also Police Officers, nurses and school teachers
- The role is to gather as much information with as much detail as possible
- Fact find whilst remaining professional
- The data you capture will go to Social Services
The Person;-
- Must be available to start on Monday 6th April 2021
- Cool, clear headed
- Professionalism in your verbal and written approach
- Be of strong and resilient character
- Have a caring and empathetic approach
- Ideally you will have some experience in Health & Social Care (or hold relevant qualifications)
- Most importantly have exceptional Customer service skills and have a background within this
What's on offer:-
- A 37 hour week
- This role is temporary but will ideally go permanent for the right candidates
- Hours will be on a rota based system between 8am - 8pm Monday to Friday
- Stable, working environment with excellent prospects
Please send your CV to (url removed)
The role;-
- First point of contact for anyone that calls in to Customer Service to report concerns regarding a child
- The calls will come from members of the public but also Police Officers, nurses and school teachers
- The role is to gather as much information with as much detail as possible
- Fact find whilst remaining professional
- The data you capture will go to Social Services
The Person;-
- Must be available to start on Monday 6th April 2021
- Cool, clear headed
- Professionalism in your verbal and written approach
- Be of strong and resilient character
- Have a caring and empathetic approach
- Ideally you will have some experience in Health & Social Care (or hold relevant qualifications)
- Most importantly have exceptional Customer service skills and have a background within this
What's on offer:-
- A 37 hour week
- This role is temporary but will ideally go permanent for the right candidates
- Hours will be on a rota based system between 8am - 8pm Monday to Friday
- Stable, working environment with excellent prospects
Please send your CV to (url removed)