Field Service and Administration Manager

Recruiter
Confidential
Location
Uckfield
Salary
40000.00 - 45000.00 GBP Annual + Excellent Benefits
Posted
18 Mar 2021
Closes
15 Apr 2021
Contract Type
Permanent
Hours
Full Time
Job title: Field Service and Administration Manager
Location: East Sussex, commutable from: Uckfield, Crowborough, Brighton, Eastbourne, Burgess Hill, Haywards Heath, East Grinstead, Crawley etc.
Salary: GBP40,000-GBP45,000 + Excellent Benefits!

Field Service and Administration Manager required to join our client in East Sussex.

Due to ongoing growth and development our high-tech client are looking for an experienced Field Service and Administration Manager to join the team.

This business are currently working remotely and are planning to get staff back in their offices by the end of April.

What is on offer?

* Competitive Salary (GBP40,000-GBP45,000)

* 25 Days Holiday + Bank Holidays

* Option to purchase company shares (highly recommended based on previous performance)

* Company pension scheme (Up to 5% match)

* Cycle to work scheme

What's the role?

As a Field Service and Administration Manager, some of your responsibilities will include:

* Managing the service department and ensuring timely repairs and servicing of all routine and emergency calls outs.

* Manage budgets, targets and engineers KPI's.

* Get involved in hiring and training new engineers as well as disciplining and rewarding engineers.

* Manage the Sales Admin team to ensure timely delivery of new service contracts.

* Ensure the Sales Admin are responding to all aftersales requests and securing new opportunities when available.

* Managing the ERP system to ensure all orders and process are currently documented and managed.

What are we looking for?

* An experienced Service Manager, Service Supervisor, Service Coordinator with good after-sales and administration management experience.

* Excellent knowledge of various ERP systems such as SAP.

* Strong experience with time management, target setting, budget setting and team management.

* Experience working within the Medical, Scientific or Instrumentation field is highly desirable