Mandarin Speaking Claims Handler ( Manchester)

1 day left

18000.00 - 19000.00 GBP Annual
17 Mar 2021
14 Apr 2021
Multi lingual
Contract Type
Full Time
Mandarin Speaking Claims Handler
Location: Manchester - working from home
Salary: GBP18,000
Hours:Monday - Friday 00.00 am- 18.00 pm , 37.5 hours per week
Start date:14th April 2021

Our prestigious client is looking to appoint Mandarin Speaking Claims Handler. You will be responsible for handling international calls from clients based overseas.

Key Responsibilities:

To provide excellent customer service to a range of customers with varying requirements
To represent the home office and uphold the values
To respond to both verbal and written communications
Ability to effectively question customers, even with complex background information
Flexible -has the ability to switch between call and email work, whilst maintaining accuracy
You are able to work at pace and balance a number of priorities

Candidate Requirements:

Fluent in Mandarin and Cantonese
Excellent verbal communication skills
Ability to respond to written communications by email
Ability to handle sometimes complex and sensitive calls and react with the appropriate level of compassion
This is an immediate role so please click apply

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

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