Senior Fibre Trainer

15 Mar 2021
12 Apr 2021
Contract Type
Full Time
Zzoomm sets you free to work, play and learn in the way and at the pace you want. Zzoomm does this by running a Full-Fibre connection right into your home or business. This lets you choose the performance, the speed, that suits you and what you, your family and colleagues want to do with the Zzoomm connection.

How you will help us to make Zzoomm awesome ..

Your main role will be to manage the FTTP training facility in Zzoomm Training centre in Hereford, taking full control of design and delivery of all fibre training modules and other areas relevant to your expertise. You will work with external training partners where appropriate ensuring training is delivered to the right quality standards. You will act as Zzoomm expert in your area of expertise and will proactively participate in our Continuous Improvement programmes.

Who will guide me ..?

The role reports into our Training Manager.

A day in the life of Senior Fibre Trainer ..

* Develop and manage Zzoomm training courses and plans in line with current requirements and latest industry knowhow

* Deliver training sessions as required

* Work in close collaboration with external partners to keep on top of the industry's innovative products and techniques

* Work out in the Regions and in close collaboration with HSEQ coaches and field management to help embed the training

* Work in close collaboration with the Standards and Continuous Improvement functions to ensure that training materials meets current requirements

* Work in close collaboration with regional management to address learning issues, instruction problems and relevant toolbox talk creation

* Administer training and accreditation records

* Act as a FTTP expert, helping regional teams to resolve technical issues

* As a FTTH expert participate in corporate Continuous Improvement programmes

Experience You'll Need ..

* Similar experience in a training delivery with a proven track record of FTTP training delivery to workforce at scale

* Experience in digital training development and delivery

* Experience in the creation of training materials

* Experience of delivering field based training

* Expert understanding of your areas of competence

* Excellent communication skills and a positive approach

* Ability to develop knowledge and competence overtime in line with the business and industry growth

You'll know how to ..

* Deliver training materials in an exciting and constructive way

* Create and develop training plans and programmes

* Set up creative and efficient training areas

* Deliver training elements in the field

* Get things right by focusing on detail and quality

* Work flexibly and fully to get to the outcome

Our teams will say you're ..

* A FTTP expert, experienced and knowledgeable

* Supportive and constructive, even when things have gone wrong

* Professional, quick and responsive

* Open and collaborative

* A clear and concise communicator

Zzoomm was founded by Matthew Hare, Chief Executive, in December 2018, to bring full fibre to homes and businesses across the UK. Matthew is a veteran of the UK fibre infrastructure industry. He founded rural full fibre operator Gigaclear PLC in 2010 and was Chief Executive until the takeover by Infracapital in 2018. During 2018, he was recognised for his contribution to the development of full fibre networks with the award of European Fibre Executive of the Year, an OBE in the Queen's Birthday Honours and UK Internet Services Executive of the Year 2018

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