Customer Collections Advisor

Milton Keynes
23 Feb 2021
24 Feb 2021
Contract Type
Full Time
Collections Advisor's Required


At Interaction Recruitment we strive to deliver outstanding levels of service to our candidates and clients alike, we are currently looking for the best and brightest Collections Advisors to work for one of our sector leading clients based in Milton Keynes. Whether you are a seasoned professional or looking to make your break in collections, you will love working in this modern and friendly call centre environment. Surrounded by an excellent team of field professionals, you will receive all the support you need in your first weeks; and thanks to their comprehensive 4 week training program, you will gain all the tools required to be a top performer in their company.

The Role

Working as part of the Collections team you will be speaking with existing customers of the company about their current financial situation and helping them to find solutions to their current debts. Whether that be restructuring of finances, setting up of new payment methods or helping them find support from debt charities you will work closely with these customers to deliver the very best level; of service possible.

The Person

-Previous experience in Collections is useful but not essential

-Exceptional levels of customer service is essential

-You must be able to empathise with the client and be understanding of their current situation

-You must be resilient, adaptable and able to work in a busy and dynamic environment

The Benefits

-Full time, permanent contract working 40 hours per week

-Working on a rota basis between 8am and 9pm on a two week rotor Monday to Friday and occasional Saturday between 8am and 1pm

-On site fully subsidised canteen and breakout room

-Frequent dress-down days

If this is a role that appeals to your current needs and you meet all of the required criteria then have no hesitations in applying for this role today!