Customer Journey Design Manager

Recruiter
Confidential
Location
Slough
Salary
Competitive
Posted
22 Feb 2021
Closes
22 Mar 2021
Sectors
Engineering, Design
Contract Type
Contract
Hours
Full Time
Randstad are working with an international client who are redefining and redesigning how they engage with their customers. As a part of this they have a need for a Customer Journey and Experience expert to support them with how their customers will see the new technology platform and with new service definitions.

The role is entirely customer-focused, scoping the customer flow and journey, and working with the development team to provide them with guidance and support including journey plans.

The ideal candidate will have proven experience in defining consumer experience within a subscription-based environment, ideally with product management experience too