Customer Service Representative

Recruiter
Confidential
Location
Huddersfield
Salary
Onsite Parking
Posted
22 Feb 2021
Closes
22 Mar 2021
Contract Type
Permanent
Hours
Full Time
Role: Customer Service Representative

Hours: 09:00am till 17:00 Monday to Friday

Location: Huddersfield

Salary: GBP18,000 - GBP18,500 (Depending on Experience)

Contract: Permanent (Office Based)

Start date: ASAP

Are you a motivated and hardworking individual with customer service and administration experience? Do you have strong communication skills and the ability to work in a fast-paced environment? If so, we have an excellent opportunity to join an established company in the Huddersfield area just on the outskirts of the town centre.

Duties

First point of contact for customers and clients via phone and email
Identify customers' needs to create quotations for products
Liaise with engineers regarding any issues and process service calls
Report on service calls and follow up engineer visits
Process site surveys prior to Account Manager attending
Answer any enquires from customers about products
Work towards KPIs that are set
Awareness of returns police and arrange any returns or collections
Be a point of support for Account Managers
Ad Hoc Duties as and when required

Skills required

Confident communicator with excellent customer service skills
Strong PC skills and a keen eye for detail
Working knowledge of Microsoft packages
Excellent team player

This role would suit applicants from Huddersfield, Brighouse, Halifax, Cleckheaton and Birkenshaw.

If you would like to apply for this role, please submit your details online for consideration. You will be contacted within 48 hours if your details have been shortlisted for this role

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website