Customer Service Advisor - Italian and Spanish

Recruiter
Confidential
Location
Towcester
Salary
Competitive
Posted
17 Feb 2021
Closes
17 Mar 2021
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor for their client based in Towcester, Northamptonshire.

As an Italian and Spanish Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Italian and Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

Receive incoming calls
Deliver high quality customer service
Assist with new customer's enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retentionPerson Specification:

Fluent in Italian AND Spanish
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitudeThis is a full time Permanent position offering an annual salary of GBP22,500 + attractive company benefits.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

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