I.T. Support Coordinator

21 Feb 2021
21 Mar 2021
IT, IT Support
Contract Type
Full Time
Vacancy: IT Support Coordinator
Location: Mansfield
Salary: depending on experience

Recruiting for an experienced IT Support vacancy within very well-established company who hold an excellent reputation within their industry sector.

The role of IT Support Coordinator involves:

Managing and coordinating IT Support tickets across the company
Managing one other member of staff and coordinating support requirement with external parties as required.
Providing internal technical support, monitoring, and maintaining computer systems and networks
Ensuring all software is up to date and ordering new hardware as required.
Ensuring all software licenses are recorded and maintained within licence rules
Working closely with the IT support partners of the company to provide applications support.
Installing and configuring hardware and software, providing support with any faults.
Resolving technical and application problems either over the phone or in person
Providing first line support which involves applying technical knowledge relating to hardware and software
Testing and evaluating new technology
Software writing using SQL and BURT

The ideal candidate for the role of IT Support Coordinator would ideally have the following experience:

Experience of providing 1st, 2nd or 3rd line support
The ability to supervise and coordinate the companies internal IT needs
Strong customer service skills with the ability to work under pressure
Strong organisational skills and the ability to comunicate at all levels
Experience in installing and configuring hardware and software
The ability to write sofware using SQL or BURT woudl be ideal but but not essentia

Don't miss out apply now!! Send your CV to TurnerFox Recruitment or call (phone number removed)

Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Thank you for applying with us. TurnerFox Recruitment Team

Keywords for this role - IT Support / IT Helpdesk / IT Coordinator / Technical Support / SQL / BURT / Software