Internal Sales - Glasgow

19 Feb 2021
19 Mar 2021
Contract Type
Full Time
Internal Sales - Glasgow branch
Hayley Group is the largest independent distributor of Engineering Products and Consumables in the United Kingdom. The group currently employs over 900 people, who continue to be a cornerstone of the business and are fundamental to providing industry-leading customer service.
As a business they continue to grow, going from strength to strength, and establishing themselves as one of the UK's leading players within the industrial supply industry. This enables them to provide the scale & depth of offer required to fulfil the largest and most complex of supply agreements.
With over 50 branches across the UK, Hayley Group continues to invest in their branch network, to ensure they operate close to their customers, providing access to the stock, services and technical personnel that their customers rely on to maintain operations.
They are currently seeking an Internal Salesperson for their Glasgow branch, responsible for projecting a professional company image, encompassing customer communications, promotion & profitable sale of goods primarily across the PPE product range as well as the Hayley range of products providing supply-chain solutions to customer requirements.
Working Hours: 40 hours per week Monday to Friday.
Main duties & responsibilities include:
The efficient response to incoming phone enquiries and orders
Achieve profitable sale of goods across the product range, up-selling as appropriate
Build rapport with customers, establishing credibility when providing product & service information
Prompt follow-up on customer enquiries not immediately resolved
Utilize Hayley's bespoke IT system to accurately identify, source and price items; accurately record enquiries & orders, invoices and other documentation.
Undertake ad hoc purchasing tasks, including placing orders with suppliers
Work with management/colleagues to identify improvements to services & products
Research and source solutions using internet and Hayley's bespoke IT package
Resolve customer invoice queries, liaising with Hayley HQ Accounts team and other Hayley colleagues as appropriate
Sales & purchasing admin support including accurate filing and retrieval of documentation
Undertake other similar or associated duties as may be assigned to you
Knowledge & Skills requirements:
Good knowledge of PPE products
Professional level verbal and written communication skills, numerate
Proficient basic IT skills
Customer focused, driven to provide consistent high level of service
On offer is a competitive salary and benefits package commensurate with experience.
To apply for this role please send your CV via this jobsite.
Please note that your CV will be forwarded to Hayley Group who will be in touch with you directly if they are interested in pursuing your application

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