Business Administration Apprentice

Recruiter
Confidential
Location
Cheshire
Salary
Competitive
Posted
17 Feb 2021
Closes
17 Mar 2021
Sectors
Apprenticeships
Contract Type
Permanent
Hours
Full Time
This is an apprenticeship role within the Personal Finance Underwriting Team, providing administrative and telephony support to the Residential Underwriting & Processing Department. You will complete data entry on new applications within the agreed SLAs, support an efficient customer and broker journey and will be able to communicate with third parties both internal and external throughout the application process.

Essential skills and experience

* Ensure data entry / admin on each application is accurate and in line with KPI's provided

* Ensure all relevant work queues / inboxes are up to date within set SLA's

* Provide clear and accurate updates in all formats to all parties (internal and external) throughout the application process in a professional and confident manner and ensure you present a professional image of the company at all times

* Liaise effectively with other teams and areas of the business e.g. Securities, Finance, and Facilities

* To provide administration support to the Business Support function

* To manage and proactively review pipeline of 3rd party requests & ensure they are chased within specified SLA's to enable efficient processing of applications

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