Service Coordinator
- Recruiter
- Confidential
- Location
- Cardiff
- Salary
- Competitive
- Posted
- 12 Feb 2021
- Closes
- 02 Mar 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
SERVICE COORDINATOR
Our client is a worldwide distributor of products, services and supplies for the healthcare sector. You would be working within a caring supportive organisation that offers lifelong learning and career progression plus a broad array of other benefits.
OVERVIEW
As a Service Coordinator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.
RESPONSIBILITIES
As a Service Coordinator your key duties will include:
* Processing planned and unplanned service and repair requirements
* Closing out engineer worksheets and creating invoices
* Closing outstanding calls and booking follow-up calls as appropriate
* Booking Contract Servicing
* Processing orders for spare parts
* Liaising with internal departments
* Dealing with customers and suppliers
* Participating in special projects and performing other duties as required
REQUIREMENTS
To be considered for the role of Service Coordinator, you must have:
* Experience within customer service, call centre or coordination role
* Experience handling customer complaints
* A technically minded, confident individual
* IT Literate e.g. Excel, Word and Outlook
* Ability to multitask effectively and build strong relationships with clients
* Ideally has had experience with MRP or CRM systems
NEXT STEPS
To become a Service Coordinator, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we'll discuss your career history, skills, future aspirations and generally get to know you better.
If this job doesn't seem quite right, register your CV on our website and we can identify any roles that may be more suitable
Our client is a worldwide distributor of products, services and supplies for the healthcare sector. You would be working within a caring supportive organisation that offers lifelong learning and career progression plus a broad array of other benefits.
OVERVIEW
As a Service Coordinator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.
RESPONSIBILITIES
As a Service Coordinator your key duties will include:
* Processing planned and unplanned service and repair requirements
* Closing out engineer worksheets and creating invoices
* Closing outstanding calls and booking follow-up calls as appropriate
* Booking Contract Servicing
* Processing orders for spare parts
* Liaising with internal departments
* Dealing with customers and suppliers
* Participating in special projects and performing other duties as required
REQUIREMENTS
To be considered for the role of Service Coordinator, you must have:
* Experience within customer service, call centre or coordination role
* Experience handling customer complaints
* A technically minded, confident individual
* IT Literate e.g. Excel, Word and Outlook
* Ability to multitask effectively and build strong relationships with clients
* Ideally has had experience with MRP or CRM systems
NEXT STEPS
To become a Service Coordinator, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we'll discuss your career history, skills, future aspirations and generally get to know you better.
If this job doesn't seem quite right, register your CV on our website and we can identify any roles that may be more suitable