Customer Owner

Recruiter
Confidential
Location
Norwich
Salary
18720.00 - 20000.00 GBP Annual
Posted
05 Feb 2021
Closes
05 Mar 2021
Contract Type
Permanent
Hours
Full Time
Customer Owner
GBP18,720 Per Annum
Full Time - Permanent Position
Norwich

We are looking to recruit an ambitious customer service professional. Our client are setting the standard for customer service and we are looking to grow the team with like-minded, professional and friendly individuals.

You will be responsible for taking calls from domestic and commercial customers, managing claims and ensuring customers receive excellent service. You will ensure customer claims are managed and completed efficiently from start to finish.

The role will involve:

Ensure accurate and timely processing of instructions relating to customer requirements
Dealing with client queries and complaints effectively
Collate and record accurate information
Using internal systems to support diary management

Key Requirements

Experience of working in a telephony based, customer focused environment
Outstanding customer service skills with the ability to multi-task, manage on-going customer relationships and understand customer needs
Knowledge of Outlook, Word and Microsoft package
Effective, empathetic communicator

Benefits:

Health care
Pension
And more!!

If this sounds like something you'd be interested in please click apply!! Due to the volume of applications only successful applicants will be contacted.

*In applying for this role, you are consenting for RSD Recruitment to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us at and we will respond to your query within 48 working hours.

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