Banking Customer Support

Recruiter
Confidential
Location
Liverpool
Salary
18700.00 - 20467.00 GBP Annual + Plus benefits
Posted
02 Feb 2021
Closes
02 Mar 2021
Contract Type
Permanent
Hours
Full Time
THIS ROLE WILL START BEGINNING OF MARCH
* You must pass a Criminal Records and Credit check to be able to do this role.*
Nouvo Recruitment are delighted to be working with an elite outsourcing partner who specialise in financial services.
They provide full training, career development and much more.
The Role
* Dealing with a high-volume of incoming calls, emails and other correspondence
* Compiling written responses
* Liaison with customers and third parties
* Navigate and update internal database
* Applies bank and card industry regulations and practices
* Navigate an in-house bespoke system
About You
* Previous customer service experience
* Experience within a call centre environment would be an advantage
* Positive approach to learning
* Excellent communication skills
* Flexible and reliable
* Self-motivated
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.
Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK