Customer Service

Recruiter
Confidential
Location
Kirkcaldy
Salary
9.30 - 10.00 GBP Hourly
Posted
14 Jan 2021
Closes
11 Feb 2021
Contract Type
Temporary
Hours
Full Time
In partnership with an global organisation, Search Consultancy are recruiting for Customer Service Advisors on behalf of their client for their Kirkcaldy based client. Are you an experienced in CUSTOMER SERVICE? Are you available to start in January 2021? Do you have a PASSION to succeed and earn a competitive salary? If you answered 'YES' to these questions, then here is the job for you!

I am currently recruiting for a number of call handlers to join my client based in Kirkcaldy who are looking for caring and compassionate people to help handle to volume of calls coming. These roles ar working from home however will require training onsite.

So what will you be doing?

Taking inbound/outbounds calls from concerned UK residents
Building rapport and showing empathy and compassion throughout your interaction
Offering steps on what to do and current guidance from the government
Offering a reassuring voice and a supportive ear
Being clear and concise in what guidance is coming from the government and relaying this
So what are we looking for?
Customer service experience would be beneficial, although not essential
A compassionate and caring demeanour
Excellent communication skills
Someone who is able to deal with change at pace, this situation is evolving quickly and as is the advice given out
What's on offer for you?
Full training and support in a modern environment
4 days on 4 days off including weekends
Weekly pay between GBP9.30

You will be working 40 hours per week
Shifts: Between 8am - 8pmYou must be able to pass a disclosure check for this particular role and be available to work for the next week

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age