Customer Service Administrator

Recruiter
Confidential
Location
Leeds
Salary
18000.00 - 21000.00 GBP Annual
Posted
07 Jan 2021
Closes
04 Feb 2021
Contract Type
Permanent
Hours
Full Time
Our client based in the Wetherby area is looking for a Customer Service Administrator to join their team. They design, manufacture, sell, supply and install all their own products.
Main Job Responsibilities;
* Liaise direct with customer upon receiving enquiry forms via email or phone
* Complete customer design and quotations
* Main point of contact throughout the process
* Provide professional advice on customer queries
* Deal with aftercare to ensure customer satisfaction
* Liaise with all relevant departments across the business and 3rd party suppliers
* Ensure all records are updated on the CRM system
* Complete occasional surveys
*
Design/Art/Graphic experience is desirable, along with a keen eye for detail, a proficient level of IT ability and planning and preparation skills. Fusion 2020 experience an advantage

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