Customer Service Administrator
- Recruiter
- Confidential
- Location
- Leeds
- Salary
- 18000.00 - 21000.00 GBP Annual
- Posted
- 07 Jan 2021
- Closes
- 04 Feb 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Our client based in the Wetherby area is looking for a Customer Service Administrator to join their team. They design, manufacture, sell, supply and install all their own products.
Main Job Responsibilities;
* Liaise direct with customer upon receiving enquiry forms via email or phone
* Complete customer design and quotations
* Main point of contact throughout the process
* Provide professional advice on customer queries
* Deal with aftercare to ensure customer satisfaction
* Liaise with all relevant departments across the business and 3rd party suppliers
* Ensure all records are updated on the CRM system
* Complete occasional surveys
*
Design/Art/Graphic experience is desirable, along with a keen eye for detail, a proficient level of IT ability and planning and preparation skills. Fusion 2020 experience an advantage
Main Job Responsibilities;
* Liaise direct with customer upon receiving enquiry forms via email or phone
* Complete customer design and quotations
* Main point of contact throughout the process
* Provide professional advice on customer queries
* Deal with aftercare to ensure customer satisfaction
* Liaise with all relevant departments across the business and 3rd party suppliers
* Ensure all records are updated on the CRM system
* Complete occasional surveys
*
Design/Art/Graphic experience is desirable, along with a keen eye for detail, a proficient level of IT ability and planning and preparation skills. Fusion 2020 experience an advantage