Receptionist/ Host (Temporary cover)

13 Jan 2021
14 Jan 2021
Contract Type
Full Time
Part-time Receptionist
Required to start on Monday 18th for 4-6 weeks or longer
Hours 9-2pm
You will have some remote training and will be expected to be able to work independently on the other days. Therefore, the successful candidate will be friendly, organised and happy to work independently.
This is an exciting temporary role working for a prestige builder of high-end retirement homes.
Your role is to be the key interface between the apartment owners and our client. As you'll be the building's host, you'll focus on fostering a warm, friendly and relaxed atmosphere.
Your role:
* You will be sat in the office and do hourly checks of the property
* Be first point of contact for residents, if there are any property issues or they need any assistance such as contacting a local contractor etc.
* Providing a proactive customer focused service identifying and providing owners with information on the local area including key services, events and places of interest
* Ensuring the maintenance within the development is of a high standard, undertaking day to day tasks personally and arranging and coordinating other maintenance through relevant high-quality local contractors
* Maintaining the events and visitor's suite diaries
* Representing the company in a friendly, helpful, professional and approachable way
* Taking the lead on managing Health and Safety at the development
The person:
* Experience in reception/front of house or a customer facing role is essential.
* Very friendly and clear communicator
* Good general IT skills and familiarity with Google is desirable but not essential
* Office or contract management experience is desirable
* Emotionally intelligent and ability to put themselves 'in the customer's shoes'
* Knowledge and a responsible attitude to Health and Safety
* Product and environment focused for all maintenance activity affecting customers and staff
* Proactive and forward thinking

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