Office Manager

13 Jan 2021
18 Jan 2021
Contract Type
Full Time
Office Manager // Cardiff // GBP25,000 - GBP30,000

We are partnered with an exciting and rapidly growing company who specialise in ServiceNow Implementation and Managed Service services. Putting staff first is their main goal, as they believe this is the best way to guarantee the quality and value, they provide their customers.

They are looking for an extremely organised, energetic, self-sufficient, and fun Office Manager to be the go-to person for all administrative needs, based out of their headquarters in Cardiff. The Office Manager will play a critical role within their operations team, working with the senior leadership team, managers and team members across departments to ensure smooth daily company functions and help the business scale up as the team expand quickly.

As an Office Manager, this person will get involved in several areas of the business, including: HR, Administrative management, Event management, Operational process management, etc.

The ideal candidate will be structured, organised, process-driven, flexible, sociable, and detail-oriented. You must be a self-starter with experience in working in fast-growth, start-up environment with great room for scaling up.

This role will be challenging and demanding but exciting and fun also.

They are a close team that are passionate about what they do. They are down-to-earth, friendly and enjoy all the team contributing to their success. They want trusted partners in their small, friendly and autonomously structured team, within a relaxed and flexible working culture.

Qualities & Attitude
*Extremely organised and structured
*Ability to communicate with members of the senior leadership team
*Ability to manage conflicting priorities in a highly paced, fast-moving environment, sometimes under pressure
*Fanatical about detail
*Solution oriented and problem solver
*Highly coachable
*Calm under pressure
*Growth mindset - desire to learn and grow with the company
*Ability to give and take constructive criticism
*Take accountability and adopt extreme ownership
*People first mentality
*Discretion on confidential company matters
*Process-driven, with eye for constant improvements
*Top-notch communications skills, with ability to deliver concise but effective messages to internal stakeholders
*Highly independent & self-sufficient

Your responsibilities:
*Be the ambassador of company culture, demonstrate company values and encourage them in others through daily actions and team activities.
*Administer all company systems, making sure that team members have the necessary tools and equipment to perform their jobs.
*Coordinate with the company's Human Resources advisor on HR issues, including onboarding and offboarding.
*Manage the acquisition of quality certifications such as ISO9001, ISO27001 and the like.
*Manage vendors, including invoices, negotiations and payment reconciliation.
*Oversee the upkeeping of the Cardiff office, from overseeing Health & Safety measures to stocking kitchen cabinets with snacks and drinks.
*Be the company lead on office moves to accommodate future team growth.
*Create a friendly, inviting and healthy office environment.
*Coordinate with building management on maintenance needs for the office.
*Work directly with the COO on operational processes and needs.
*Organise quarterly events and weekly team lunches to boost employee morale.
*Manage the acquisition of quality certifications such as ISO9001, ISO27001, etc.

Preferred Experience
*Involved with a start-up or scale-up tech company and facilitated growth
*Experience in HR
*Experience in implementing quality certification programmes such as ISO

Job Overview
*Job Type: Permanent
*Salary: GBP30k depending on experience
*Benefits: Share Options, Health Insurance, Discretionary Bonus, Sick Pay Scheme

Office Manager // Cardiff // GBP25,000 - GBP30,000

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