Hard Services Manager

13 Jan 2021
10 Feb 2021
Contract Type
Full Time
We are currently recruiting for a Hard Services Manager to be based in Fort Halstead, Sevenoaks.

Hours of Work:

8am-4.30pm Mon-Thurs

8am-4pm Fri

Job purpose:

To provide leadership, visibility and direction to Service Teams whilst developing and co-ordinating the Client's M & E portfolio ensuring improved process delivers measurable and sustainable improvement.

Principle Accountabilities:

* Operating as a senior member of the EMCOR site Management Team

* To be accountable for the performance of the delivery of HFM against targets (KPIs, PPMs & SI's for example)

* To lead and support all site-based engineering / hard service delivery

* Plan, implement and deliver contract operational plans through effective and Client focussed management

* Manage and coordinate all site based hard service delivery teams

* Take responsibility for the delivery and achievement of commercial business targets and KPI's

* Provide monthly operational reports including KPI performance against agreed targets

* Supervision and line management of mechanical and engineering SMEs including specialist contractors

* Influence and encourage collaboration, knowledge sharing and best practice across site

* Regularly meet with the Client to communicate key contract issues in support of sustaining partnership values and the smooth running of the business

* Ensure that all operations are undertaken with total adherence to legislative and local Health and safety regulations whilst actively demonstrating a positive behavioural safety approach at all points of contact

* Deliver all the required outputs against the agreed KPIs whilst striving to improving performance beyond the baseline target

* Identify cost reduction opportunities resulting from improved / changed maintenance techniques

Person Specification:

* Demonstrable skills and experience implemented in a similar role

* A proven track record of success in supporting a major business contract, ideally within an FM, construction or Civil Engineering environment

* Educated to Degree level or similar in engineering related discipline

* NEBOSH certificate or working towards would be advantageous

* Demonstrable knowledge of differing maintenance techniques, frequencies and industry standards i.e.SFG20

* Demonstrated ability to lead, inspire and develop others

* Effective project planning and project management skills

* Previous management experience in Hard FM/ construction /refurbishment - desirable

* Demonstrable estimating experience of small works to a value of GBP10k

* General knowledge of construction trades

* The ability to attain and retain security clearance to SC level

Previous AP experience in one or more of the following:

* Electrical / HV

* Mechanical / Pressure Systems


* 25 days annual leave

* Auto enrol pension

* Flexible benefits available (retail discounts, reduced gym memberships etc)

* Cycle scheme

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