Hub Manager

28000.00 - 30000.00 GBP Annual
08 Jan 2021
05 Feb 2021
Contract Type
Full Time
Red Snapper Recruitment are working with the Shaw Trust on the recruitment of a number of permanent positions to support the rollout of the CFO4 Resettlement Hubs in the Midlands and East of England.

Shaw Trust is a progressive charity on an exciting journey to help five times more people over the next five years. For over 30 years they have supported disadvantaged people to make positive changes to their lives through training and employment, and their ambitious plans need the right people to help us transform many more lives, in many more ways.

What they do is exciting, fulfilling and diverse and it's about to get even better. As well as employment services, they help offenders in prisons, and empower people to take part in activities that many of us would take for granted.

Working with Shaw Trust gives you far more benefits than a standard package; it gives you the chance to help turn someone's life around.

We are recruiting for a Hub Manager to be based in Peterborough in the East of England, this is a permanent role paying GBP30,000 per annum.


A Hub Manager who will be responsible for the day to day performance and delivery of their team of Support Workers, Interventions Facilitators and Supply Chain Partners. Managing the referral process and securing successful referral avenues with key stakeholders within the justice sector. You need to enable and encourage your staff to be highly professional, organised and have the uppermost communication skills, to support the progression of this hard to help client group.

You will support your team to successfully deliver bespoke interventions within the Activity Hub and secure successful referral routes to external support services. Your role will involve the scheduling and coordination of all activities taking place within the hub. You will support with the management of risks, safeguarding and health and safety.

You will develop and oversee the quality of delivery within our hub locations which include, volunteers?? employment led support?? as well as integrated delivery with family support services, housing services and local government services.

Main Duties and Responsibilities

* Ensure that all our direct reports meet or exceed performance and contractual targets whilst meeting or exceeding all external standards with all compliance audits and reviews, ensuring clear action plans are followed for improvement as appropriate.

* Analyse and share regular reports/MI to the team, identifying trends that impact on effective delivery of contract.

* Control and manage all financial aspects of the sites, ensuring that all transactions are appropriate, validated and regularly monitored.

* In conjunction with the Regional Manager maintain working relationships with local stakeholders including local authorities, health service providers, local release prisons, National Probation Service and the voluntary and community sector to ensure access to service for participants at a local level within our Hubs.

* Facilitate the involvement of participants directly in design, delivery, and evaluation of our services.

* Manage team understanding of the CATS systems that enable a clear focus on performance, quality, finances, compliance, and equalities.

* Communicate and motivate team(s) to ensure employees achieve and realise their true potential, ensuring that succession and continuity planning is in place for all skills and levels.

* Set personal development and performance targets for direct reports and ensure these are met, and ensure appropriate corrective action is taken if targets are not being achieved.

* Ensure that the business strategy is communicated to the local team so that staff understand and support the organisations growth.

Person Specification

* Embraces change and drives continuous improvement

* People centred in a commercial framework, takes accountability for results

* Demonstrates a passion to further the charitable aims of the organisation and acts with integrity

* Collaborates and unites with others behind the organisations mission

* Provides a best in class service to all customers internal and external

* Demonstrable experience of successfully working to targets

* Experience of supporting, motivating, and engaging others.

* Experience of effective performance management

* Knowledge of the local labour market and local disadvantaged groups.

* Flexibility to cope with the varying demands of the role, managing time effectively to achieve the desired results and willing to travel with possible overnight stays.

You will need to go through Pre-Employment checks including referencing and an Enhanced DBS check before you are able to start the job

If you would like to be considered for this position and have the relevant experience, then please email your CV to and one of our dedicated recruitment team will be in touch with further information within 24 hours.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer

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