EUC Solution Architect with DWP - Digital Workplace Technologies Exper
Solution Architect - End User Computing.
10-12 years proven experience in providing solution and supporting enterprise-class End User Computing services customers & Digital Workplace Technologies
Experienced in Client facing roles as a Consultant or Business Delivery Executive or Business Delivery Manager along with Architect Role.
Experience designing and delivering Public Cloud/hybrid solutions for end users
Skills in contributing to technical roadmaps for technologies supported by End users.
High level understanding of all EUC technology listed with a sound knowledge of service management
o Citrix, NetScaler, AppSense, Virtualisation, VMWare & Citrix Tools.
o System center configuration manager-SCCM, (Windows 10, MAC & Linux) desktops, Modern Management, inTune
o MicroSoft Teams, Skype, Office365, SharePoint, OneDrive & enterprise Vault
o Active Directory Azure AD (Active Directory), Privileged Identity Manager.
Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
Sound Service Management skills including know how of managing a delivery function
Sound Transition and transformation principles and experience in the same is a required skill
Able to work closely with sales, business analyst and engineering teams in Europe
Good presentation and documentation skills
This is an external focused consulting role, concentrating on the delivery of EUC strategies and technologies to customers. The ideal candidate must have high level knowledge of a range of EUC technologies and be able to discuss these with customers with a view to creating a strategic roadmap or EUC design to meet their needs. The candidate should have specific experience in a number of areas, although will be able to gather assistance from the rest of the consulting pool to create a EUC vision and infrastructure design. The consultant should then be able to visualize the implementation of this design and create a solution to ensure successful project completion and safe handover to hyper care and then run operations.
The candidate must be confident in meeting customers, gathering their requirements and answering their technical questions. They must also have strong documentation and presentation skills to support the delivery of designs through customer review. They must also coordinate with other consultants to cover knowledge gaps and work closely with offshore engineering teams to ensure that designs are properly implemented.
The role is based in India and primarily focused on solution understanding, creating compelling customer presentations and bid defence. The consultant should have a flair for sizing the deals and pricing them along with internal teams and partners.
This role is focused on existing logo's and sometimes new customers.