Six Month Contract Customer Service Agent - Working From Home

Newcastle Upon Tyne
13 Jan 2021
10 Feb 2021
Contract Type
Full Time
Six Month Contract Customer Service Agent - Working From Home

GBP8.72 per hour
40 hours per week working 5 days over 7
Must be fully flexible between hours of 7am and 11pm

To be considered for this working from home position I need you to confirm that you have your own equipment at home to these specifications:

i3/i5 min intel core laptop or PC
8gb ram
256 hdd / ssd
USB capable headset
Windows 10 operating system only - (no apple devices) And for your home broadband:

Capability for a fixed LAN cable into broadband router - WiFi connection is not suitable - must be hard wired
Working Home Broadband with a speed of 5MB or higherStart Date - Jan and Feb 2021

CCA Recruitment are working in partnership with a globally recognised and hugely successful outsourcing operation in placing experienced customer service advisors to work from home on an outbound campaign working for the NHS front line, managing customers information, and answering their queries.

The customers you speak to will be expecting your call and the service you are offering plays a very strong part in the national recovery from the COVID19 crisis and beyond.

We are looking to recruit dynamic and flexible team-mates who will be dedicated to delivering on our unifying purpose of helping our customers and community.

For this role you will have excellent communication skills, an attention to detail, and the ability to positively control your calls, whilst displaying empathy and patience always.

Please note a Criminal Conviction check will be completed as part of your background checks.

To apply - please send your up to date CV now, immediate start dates available so we are moving very quickly.

Interviews will be done by facetime or whatsapp video call.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database