Independent Living Service Co-Ordinator

10.00 - 13.00 GBP Hourly
13 Jan 2021
14 Jan 2021
Sport & Leisure
Contract Type
Full Time
MMP Consultancy are currently working with an amazing organisation based in Exeter to recruit an Independent Living Service Co-ordinator on a temporary basis.

The candidate will be responsible for liaising with hospital staff and other medical professionals in the community, including GP surgeries, to receive patient referrals. Co-ordinates and supervises a team of Service and Service Support Assistants and Volunteers to provide an effective and reliable service.

Key Responsibilities:

To act as the single point of access for referrals from the hospital and other sources and provide daily coordination and support for Volunteers and Service Assistants delivering the service
Liaise with hospital/community staff at hospital/community hospitals/GP surgeries to promote the service, receive referrals, and provide a timely response to questions about the eligibility of a patient
Ensure that service users' needs are assessed
Undertake service user visits if necessary
Ensure that the service is efficient, reliable and delivered consistently with national and local guidelines, using the Quality Standards Framework as a basis for assessment
Collaborate with colleagues within the area to establish effective working relationships through regular contact and meetings
Provide support to the staff and volunteers delivering the Support at Home Service
Work with relevant business partners in the recruitment, induction, development, training and engagement of volunteers providing the service
Monitor and control the service budget following local financial procedures
To be a contingency for other Service Co-ordinators during periods of absence
Work with colleagues to ensure that health and safety legislation and risk assessments are understood and implemented and that staff and volunteer safety is secured
Undertake training in safeguarding. Identify and report any concerns for service users, volunteers or staff using appropriate proceduresKey Knowledge & Experience:

Educated to GCSE level (or equivalent by experience)
Full driving licence holder for at least two years and access to vehicle
Enhanced Adult DBS
Understanding of safeguarding
IT Literate
Working knowledge of spreadsheet, email, web based and word processing software
Knowledge of people management
Knowledge of Supervision
Excellent interpersonal and communication skills
Ability to communicate with Health and Social Care professionals
Experience of volunteering
Participation in a multi-disciplinary team environment
Knowledge of the local area
Understanding of the Risk Assessment process
Candidate must be out of clinically vulnerable category (70 years or older, pregnant or with named health conditions) due to the type of role

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