Customer Service Administrator Fluent Hebrew

A well established, well known client of mine based in Watford are looking for a part time Customer Service Administrator who is fluent in Hebrew to join their hardworking team. The successful candidate will be responsible for providing customer support to their key accounts, processing orders, organising deliveries monitoring stock and assisting with supply chain and demand planning.

This position would suit someone who it looking to utilise their language skills with a passion for customer service with the ability to learn

Location: Watford

Hours: Monday-Friday (8am to 1pm or 7am to 12pm)

Salary: GBP15,333 ( equivalent to GBP23,000 full time)

Key duties:

Manage customer orders from order entry to billing over the phone and email
Responding to customer queries relating to customer orders
Manage deliveries liaising with 3rd party warehouses and other supply chain individuals
To raise invoices on customer accounts, ensuring all customer accounts are updated
Monitoring stock
To ensure account information are kept up to date for audit purposes
Understand the operational requirements of key customers dealing with delivery specifications and any booking requirements
To implement process improvements to ensure profitability
Build and maintain professional relationships with internal and external teams

Key requirements:

Fluent in Hebrew
The ability to liaise with internal teams to ensure the best customer service possible
Proven experience within Customer Service, Supply Chain or Logistics
Forward thinking with a positive attitude
The ability to work well and meet tight deadlines
Eager to learnParkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer