Customer Service Advisor - Working from home

Recruiter
Confidential
Location
Dunfermline
Salary
9.50 - 14.00 GBP Hourly
Posted
23 Dec 2020
Closes
20 Jan 2021
Contract Type
Temporary
Hours
Full Time
Are you passionate about delivering excellent customer service?

Do you enjoy working in a fast paced, busy environment?

Do you ave previous contact centre experience?

If yes, this may be the ideal role for you.

Hours: 37hrs per week, between 8-8 Mon - Fri, working 1 in 2 Saturdays.

You will be a customer service focused individual, always looking to go over and above for the customer and business.

If you were employed in this Customer Service Advisor role last week you would have been doing the following:

- Taking inbound calls from customers, answering general enquiries on products

- Up-selling products

- Rapport build with the customer

- Updating the in-house system with information gathered over the phone

- Taking payments over the phone

- Following strict compliance and GDPR regulations

Full training will be provided and while this is a temporary position for a minimum of 2 months, you will also have access to permanent roles within the business.

People who have previously been successful, are able to remain calm under pressure and come with a very positive outlook on life. Customer service experience is essential.

**Must have**

Wifi, a quiet space to work.

All other equipment will be provided.

You will be required to pass a basic credit check and a basic disclosure.

Sounds like the Customer Service role you have been waiting for? Apply with an up to date copy of your CV now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age