German speaking Customer Support

Recruiter
Confidential
Location
Bristol
Salary
22000.00 - 27000.00 GBP Annual + OTE
Posted
26 Nov 2020
Closes
27 Nov 2020
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
German speaking Customer Support
Account Management, Customer Service, Customer Care, Customer Advisor, Digital Marketing, B2B, Technical Support, Customer Support, Sales, Sales administration, Coordinator, Sales Coordinator, Online products, Digital, Software, Analytical, Troubleshoot, Problem Solver, Technical Customer service, Fluent in German, Bristol.
Salary: up to GBP27,000 OTE (basic up to GBP22K + Bonus)
Location: Bristol, Avon
At commutable distance from Bristol, Bath, Gloucester, Gloucestershire, Somerset, Avon.
Ref: 133GS
*** Excellent opportunity to work for a rewarding company with great career opportunities and progression ***
VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 133GS. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a well-established marketing company with international operations.
Main Duties:
To provide customer service and technical support relating to the company's solutions
The Role:
- To manage a portfolio of clients across the world
- To provide expert consultation on their solutions
- To promptly respond to emails and phone calls
- To identify troubleshooting problems
- To resolve network and connectivity issues
- To follow up with clients to ensure the problem is resolved
- To conduct technical training to help clients to use the platform
The Candidate:
- Fluent in German (to mother tongue standard)
- Fluent in English (written and spoken)
- Previous experience with Technical Platform
- Good understanding of Digital Marketing
- Excellent problem solving skills with attention to details
- Excellent communication and interpersonal skills
- Ability to work and manage multiple cases at one time
- Computer literate (Excel, Word, Outlook???)
Salary: up to GBP27,000 OTE (basic up to GBP22K + Bonus)
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom