Sales Support Administrator

18000.00 - 22000.00 GBP Annual + Negotiable DOE
25 Nov 2020
23 Dec 2020
Contract Type
Full Time
Job type: Customer Service Advisor - Warehouse/Manufacturing

Location: Avonmouth

Salary: GBP18,000 - GBP22,000

Position Type: Permanent

Sector: Customer Service/Administration/Sales

Job Reference: SN(phone number removed)

What would you do on a daily basis?

Are you an experienced Customer Service Advisor from Construction/Manufacturing/Warehousing background looking for an exciting new challenge? Do you want to work with a rapidly growing company who are fast becoming the number one in their industry?

On offer is a fantastic opportunity to join a company who, due to both an exceptional product list and unprecedented levels of customer service has grown year after year over the last 20 years.

The role involves speaking to customers and suppliers to ensure both are up to date with progress of orders and delivery dates. Resolving customer issues and queries will also be part of the role as well as first class after sales service.

Achieving 100% customer satisfaction is the principal purpose of this role.

The role:

* To be the principal communicator between the business and customer once an order has been placed

* Arranging collections & deliveries,

* Notifying customers of delays in deliveries

* Resolving queries & arranging replacement products

* Offering alternative products where there are stock shortages

* Checking orders with customers where product dimensions or specifications aren't compatible

* Taking payments

* Invoicing

* Processing orders and arranging transport

* Inventory Management

* Arranging travel bookings

The person:

* An excellent communicator

* Highly proficient user of Microsoft Excel (Sage experience would be advantageous)

* To be 100% customer focused

* Ability to handle multiple tasks and priorities

* Ability to speak to both customers and suppliers

* Ability to work well in a fast-paced environment

* Motivated and driven to progress within a customer service focused role

These roles are for an immediate start so please send an up-to-date CV ASAP to be considered.

What are the benefits of joining their team?

* An attractive salary with regular reviews and an unrivalled retirement plan

* Opportunity for job to be expanded/adapted to best suit your strengths

* Support and rewarding company

* A supportive and friendly working environment

Due to the high response, if you have not been contacted within 7 days, please assume that your application has been unsuccessful on this occasion. However, we will keep your details and notify you of any other opportunities.

For more information on this position or any other roles, please contact us for a confidential discussion.

Please note, you will be required to provide your eligibility to work in the UK.

Adore Sales & Marketing is part of the Adore Recruitment group and specialises in sales and marketing recruitment across the UK. Some of our key sectors include Telesales, Internal Sales, External Sales, Rec2Rec, Media Sales, Team Leaders, IT/Telecom Sales, Engineering/Technical Sales, Marketing Executives, Business Development Manager, National Account Manager, Key Account Managers, Sales Management and Senior Appointments. We are acting as an employment business/agency