Operations Manager

Operations Manager
Scunthorpe, North Lincolnshire

Here at Suttons Group, a long-standing and successful global logistics provider, we have the opportunity for an Operations Manager to join our team based in Scunthorpe.

Our Business
At Suttons Tankers Limited, our employees are the key to our global success. Due to the skills and talents of our 1,000 strong professional team, we are recognised as a market leader in the UK chemical transport sector. Due to the numerous operations we run both nationally and internationally, our people work in a fast-paced, challenging and diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. It is our high-performance culture that allows us to drive sustained growth in line with our growth strategy.

Job Purpose
The Operations Manager will lead a team of drivers and key suppliers in your designated area, delivering safe, robust and effective systems and processes throughout, ensuring that operational controls are in place and managed effectively for safety, legal compliance, optimised customer service, cost effectiveness and resource productivity. 

Our core values we all live by here at Suttons are:

- Safety First: Look after yourself, your colleagues and the public
- Customer Focus: Relentless pursuit of excellent customer service
- Personal Responsibility: Being rigorous, responsible and accountable
- Integrity: Being open, honest and fair
- Teamwork: Challenging and supporting each other to achieve common goals

Benefits:
The successful candidate will be working Monday – Friday, 37.5 hours per week and will receive a competitive salary, along with 33 days’ holiday (25 + bank holidays).

Your responsibilities:
- Provide strong management and leadership with effective coaching and mentoring to create a highly motivated and results-focused workforce with a commitment to delivering service excellence for customers
- Stringent understanding and adherence to all compliance and SSHEQ requirements, ensuring the company’s exemplary safety culture is upheld and enforced. Effectively communicate with all key stakeholders, both internally and externally, to ensure up-to-date and accurate information is delivered throughout
- Effective management and development of the driver workforce to ensure that all drivers are fully trained, competent and are capable of carrying out their duties and responsibilities safely and effectively
- Build strong customer relationships and introduce innovative solutions to demonstrate how we add value to customer operations
- Direct responsibility for SSHEQ performance, incident reporting and incident management for your depot

Essential Qualifications & Experience
- An effective communicator, capable of setting standards and delivering performance through others
- International CPC holder
- Successful, proven background in the transport and logistics sector
- Extensive experience of managing a transport operation
- Experience in managing SQAS, ISO, FORS and DVSA Earned Recognition accreditations
- Proficient IT Skills, specifically in Microsoft Excel 
- Understanding of transport legislation and driver’s hours rules, both in the UK and EU 

Desirable Experience
- Developing and implementing HSE and quality assurance processes and procedures
- Experience working with, and managing, internal and external sub-contractors
- Working with and managing a unionised workforce

We’re looking to move quickly on this role, so please ensure you read the details below, have the relevant experience and complete the application process.

Please note, all offers of employment are subject to valid Right to Work documentation, completion of a Basic DBS check and Drug and Alcohol screening prior to start.

Suttons Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline or discharge will be based on merit, competence, performance and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.

We are striving to attract, recruit and retain high calibre skilled staff which reflect our communities. We are an inclusive employer that trains and develops our staff in a positive learning environment. We aim to be consciously inclusive and therefore applications from all sectors of the community are welcomed.

Other organisations may call this role Transport Operations Manager, Depot Operations Manager, Logistics Operations Manager, Transportation Operations Manager, or Distribution Operations Manager.

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