Warehouse Manager

Recruiter
Confidential
Location
Newbury
Salary
30000.00 - 35000.00 GBP Annual
Posted
18 Nov 2020
Closes
16 Dec 2020
Contract Type
Permanent
Hours
Full Time
Our client requires a Warehouse & Account Manager tp join their team during an exciting period of expansion

Purpose/Objectives of Job:

You will manage the efficient receipt, storage, value-added services and dispatch of clients' products.

Ultimately, you should be able to ensure productivity targets are achieved, that all warehouse processes are running smoothly, safely and promptly and manage day to day customer communication.

Responsibilities and Tasks:

* Daily meetings with warehouse teams to plan and manage workloads, staffing levels and priorities

* Daily communication with clients Logistics Manager regarding account requirements by phone, e-mail & face to face

* Managing inbound stock with customer's suppliers and ensuring warehouse are providing booking slots

* Utilising & maximising warehouse space for efficiencies and flow of operation

* Ensuring receipts & booking in processes are in line with SLA

* Monitoring Sales order volumes & priorities, including key account requirements or special instructions

* Performing integrity checks throughout the day on all configurations & provisioning

* Ensuring warehouse are shipping orders in line with customer requirements, producing despatch documentation, delivery notes, shipping labels & fulfilling orders on Netsuite by end of each day

* Managing daily location checks & weekly cycle count program, including reporting back to client

* Oversee full RMA process to maintain efficient flow and reporting/tracking for client

* Investigating & addressing picking or receipt errors

* Replying to client's queries & requests in a timely and appropriate manner, keeping them fully updated at all times

* Providing reporting in line with client's agreement with the client

* Promptly advise client of any discrepancies, damages or out of stock situations

* Manage supply of packaging & supplies for fulfilment operation

* Ensure daily Forklift checks are performed and recorded

* Maintain a high level of housekeeping within both warehouses

* Put in place weekly Health & Safety checks and ensure all regulations are being adhered too

* Recruitment and training of all warehouse staff for the account

* Reporting daily to Operations Director regarding client issues/order levels/workload etc.

* Completion of special projects & tasks as directed by the Operations Director

* Attending face to face review meetings either on site or at customers premises as required

* Drive the development of efficient and reliable operating processes which meet or exceed customer requirements in the most cost-effective manner