Customer Support Data Entry
- Recruiter
- Confidential
- Location
- Nottingham
- Salary
- Competitive
- Posted
- 10 Nov 2020
- Closes
- 30 Nov 2020
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
SMC, part of the Carrier global group of businesses, is currently recruiting for a Customer Support Data Entry Advisor. The main goal of this role is to efficiently maintain an accurate Monitoring Systems database and to ensure that, within a security sensitive environment, our customers' requirements are met with the utmost professionalism. This is a full-time role working 8:30am - 5pm, Monday - Friday.
What can we offer you?
24 days holidays plus bank holidays, plus option to purchase additional days
Generous pension scheme
Free parking
A central Benefits programme that offers a wide variety of discounts, soon to include Health & Wellbeing services
Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
What will I be doing as a Customer Support Data Entry Advisor?
Administer the Monitoring System procedures and records to reflect the customer instructions and expectations
Input customer data into our database
Communicate any customer request that has the potential to conflict with either industry or company policy to your line manager
To be successful in this role you will:
Accuracy in data inputting and keyboard skills
Database maintenance experience
Great attention to detail
The ability to work in a team and communicate effectively
The ability to work on your own initiative
More about us:
Carrier make modern life possible by delivering groundbreaking fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services.
SMC Monitoring Group is made up of four of the UK's leading security businesses; Custodian Monitoring Services, Remote Video Response, Visual Verification and Mentor Business Systems.
Combined, these businesses have over 70 years' experience in developing technology and training our people. Additionally, as part of the global Carrier Group, we deliver exceptional service at every point to hundreds of thousands of customers, ranging from monitoring life safety systems, telecare, intruder, fire, CCTV monitoring, remote concierge services and the provision of service management software.
With a reputation for innovation and integrity, we are always looking for new ways to provide leading edge, peace of mind solutions to our customers.
We welcome applications from talented Customer Support Advisors, Data Entry Operator, Data Input Clerk, Data Inputting Processor, or Order Processor who live within a commutable distance of Nottingham (NG2 3EJ)
What can we offer you?
24 days holidays plus bank holidays, plus option to purchase additional days
Generous pension scheme
Free parking
A central Benefits programme that offers a wide variety of discounts, soon to include Health & Wellbeing services
Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
What will I be doing as a Customer Support Data Entry Advisor?
Administer the Monitoring System procedures and records to reflect the customer instructions and expectations
Input customer data into our database
Communicate any customer request that has the potential to conflict with either industry or company policy to your line manager
To be successful in this role you will:
Accuracy in data inputting and keyboard skills
Database maintenance experience
Great attention to detail
The ability to work in a team and communicate effectively
The ability to work on your own initiative
More about us:
Carrier make modern life possible by delivering groundbreaking fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services.
SMC Monitoring Group is made up of four of the UK's leading security businesses; Custodian Monitoring Services, Remote Video Response, Visual Verification and Mentor Business Systems.
Combined, these businesses have over 70 years' experience in developing technology and training our people. Additionally, as part of the global Carrier Group, we deliver exceptional service at every point to hundreds of thousands of customers, ranging from monitoring life safety systems, telecare, intruder, fire, CCTV monitoring, remote concierge services and the provision of service management software.
With a reputation for innovation and integrity, we are always looking for new ways to provide leading edge, peace of mind solutions to our customers.
We welcome applications from talented Customer Support Advisors, Data Entry Operator, Data Input Clerk, Data Inputting Processor, or Order Processor who live within a commutable distance of Nottingham (NG2 3EJ)