Customer Service Advisor

Recruiter
Confidential
Location
Wolverhampton
Salary
Competitive
Posted
12 Nov 2020
Closes
10 Dec 2020
Contract Type
Temporary
Hours
Full Time
An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton. This is a full-time temporary position paying up to GBP(phone number removed), the company offers free parking on-site and the opportunity to work overtime.

You must be available to start in the next 2 weeks and able to work shifts with some weekends.

Duties: -

- Taking incoming calls in an effective & efficient manner

- Order processing

- Providing technical support and understanding the product range

- Dealing & solving customer queries & complaints

- Managing customer concerns effectively to minimise the effect on the customer

- Providing support to the external sales team

- Liaising with warehouse, manufacturing & logistics teams to obtain delivery instructions

& despatch in line with customer requirements

- Processing of manual credit notes

- Account order book management

- Catalogue, literature & sample requests

The successful candidate will have a proven track record in customer service.

Please apply below