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6 results

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Head Receptionist

Basic job
Recruiter
Equals One
Salary
Competitive + salary dependent on experience
Location
Castleford Central and Glasshoughton
Job term
Permanent
Job hours
Full time

Head Receptionist

Salary dependent on experience

Full Time

Castleford, West Yorkshire

We are looking for a professional and experienced Receptionist to head up our team of receptionists within our busy dental practice and facial aesthetics spa in Castleford.

Reporting directly into the Office Manager the right candidate will be well presented, customer orientated and able to work under pressure. You will need confidence to lead the team but also be comfortable getting stuck in with the general day-to-day reception tasks.

We are looking for someone positive and bright who thrives on meeting people and assisting with queries.

Duties and Responsibilities
•Greet patients and visitors in an efficient and courteous manner.
•Provide effective and polite telephone enquiry service.
•Proactively communicate information between relevant patients, doctors and other professionals.
•Record patient information and make clinic appointments.
•To ensure the reception runs effectively in the Office Managers absence and all procedures are adhered to.
•Acting as representative for facial aesthetics.
•To maintain and monitor patient systems are working, specifically recalls and other daily/weekly/monthly tasks issued by the Reception Manager, are completed in a timely manner and with due care.
•Attend and actively participate in all meetings/training.
•Ensure daily banking/charges are completed correctly and in accordance to policy
•Communicate any issues that may affect the running off the reception are at the earliest opportunity.
•Communicate effectively and tactfully with patients/carers about appointments and services offered by the practice especially where English is not the first language
•Notify patients of any unusual circumstances that may cause their appointment to be delayed or postponed.
•Maintain the clinic appointment system recording those patients that fail to attend or attend for their appointments late.
•Attend regular meetings with the Office Manager and/or BOM
•Respond and/or redirect all patient and visitor requests accordingly.
•Answer incoming calls from patients, carers and other parties ensuring calls are documented and redirected accordingly.
•Accurate keyboard skills required.
•Active listener, enabling patients to be directed to appropriate services in a timely manner.

Essential Skills

·Answer queries in an efficient and effective manner

·Excellent Communication skills both verbal and written

·Accurate keyboard skills

·Presentable at all times

·Previous experience in managing a team

If you are interested in applying for this position please send your cv and details of your current remuneration.

Contact
Philippa
Posted
Reference
hr/jt

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Reliable Book Keeper/Receptionist

Standard job
Recruiter
Replan
Salary
Competitive
Location
Kirklees
Job term
Permanent
Job hours
Full time

Reliable Book Keeper/Receptionist required for an expanding local company.

This position has arisen due to the impending retirement of the current person who has been in this position for the last 17 years.

Previous experience of this type of role is desirable but a conscientious attitude to your work and a proven track record are essential.

You will need to be numerate, literate and very organised.Familiarity with Excel and Word are essential.

Salary negotiable.

Training will be given by our current Book Keeper/Receptionist who retires early September 2014.

Interested persons apply in writing to: The Company Secretary, Replan (UK) Ltd, New Mill Road, Honley, Holmfirth, HD9 6QA, or by email.

Contact
Replan
Posted
Reference
224082036-01

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PART TIME RECEPTIONIST - KEIGHLEY

Standard job
Recruiter
Vets4Pets
Salary
Competitive + competitive salary and a full range of exclusive discounts
Location
Keighley
Job term
Permanent
Job hours
Part time

We are currently looking for a confident, outgoing receptionist who enjoys meeting people, to work at Keighley Vets4Pets inside Pets at Home. You must have an excellent telephone manner, enthusiasm for delivering brilliant customer service and attention to detail to ensure the accuracy of our records. Good computer skills are essential. The position involves general administrative tasks and you will be responsible for cleaning and disinfecting the reception area to keep it looking immaculate at all times. Previous veterinary experience is not required. A background in retail would be advantageous.
The hours will be around 30 hours per week between the hours of 8.30am and 7pm and will include weekends on a rota basis.
As a receptionist for our surgery, your duties will be to:-
 Manage and deal with appointment bookings in a professional and efficient manner using the in-practice database system.
 Receive clients and their animals for appointments, being sensitive to their needs and promoting a professional image at all times.
 Maintain product knowledge and be able to advise where necessary comply with Health and Safety Regulations and local policy within the surgery.
 Work with other members of the team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness and are presentable at all times.
 Handle bereavement - offering emotional assistance to clients in sensitive situations.
 Show an awareness of financial controls within the practice.
Applicants must be client focused individuals who can demonstrate an aptitude for multi-tasking. The successful candidate will possess previous customer service experience and will need to be confident and able to interact with our clients providing a consistently high level of service.
By joining Vets4Pets, you will be part of a team dedicated to providing excellent standards of client and animal care. This is a hands-on role in a small team so the ideal candidate(s) will need to be adaptable, flexible and willing to work at all levels.
If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.
To find out more please go to our new website and apply online: [contact details removed]

We are an Equal Opportunities Employer

Contact
Ellie Boden
Posted
Reference
Keighley

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Legal Receptionist/Administrator

Basic job
Recruiter
Seven Acorns Recruitment
Salary
From £1 to £1 per year
Location
Dewsbury
Job term
Permanent
Job hours
Full time

Description:
This is a dynamic and expanding law firm dealing with Personal Injury and Crime and we are now appointing a Legal Receptionist/Administrator. The role will involve dealing with clients, managing the reception area to a high standard, answering the phone and taking messages, assisting with loading and maintaining cases on the Case Management System, producing and amending letters, and all other ad hoc duties.
Duties:
• To manage the reception area within the office to a high professional standard
• To answer all calls to the office promptly, transferring callers to the appropriate fee earners or taking sufficiently detailed messages
• To open new files on Proclaim Case Management system, in line with instructions provided
• To draft, transcribe, word-process, type, bind/sew/collate and prepare documents as
required including letters, forms, standard documents, briefs, bills etc.
• To close files once concluded in line with the firms archive procedure
• To maintain supplies and order office stationary when required
• To ensure that clients are, to the best of your ability, kept satisfied at all times and to
resolve any concerns promptly and courteously, reporting them as formal complaints for
investigation when relevant
• To assist as necessary with other duties commensurate with the post e.g. filing,
photocopying, faxing, etc.
• Any other duties which from time to time are required by the firm

You must:
• Have a good working knowledge of Microsoft packages e.g. Word, Excel, Outlook etc
• Have fast and accurate typing skills
• Possess the ability to audio type
• Demonstrate an ability to work to deadlines and be self sufficient
• Be able to work consistently to a high standard
• Possess excellent client care and communication skills
• Have excellent time management skills with the ability to multitask
Previous experience in reception or administration is essential.

Contact
Seven Acorns
Posted
Reference
IA04-04

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Customer Service/Receptionist

Basic job
Recruiter
Morgan Turner
Salary
From £15,000 to £18,000 per year
Location
Burnley
Job term
Permanent
Job hours
Full time

Due to rapid growth and expansion, this successful service company requires a Receptionist/Customer Service to be the first point of contact for their clients. Reporting directly to the Contracts Manager, main duties to include providing reception/administration support to the team, together with managing your own work load. You will be expected to answer and direct incoming calls, organise and arrange internal and external appointments. The ideal candidate will have at least 6 months experience within an office environment, demonstrate a confident and positive attitude to work, together with excellent communication skills and conversant with excel and word. You will have be flexible and have the ability to work well under pressure either within a team or have initiative to work alone. Must be able to work shifts 7am to 7pm 4 days on 4 off then 7pm to 7am 4 days on 4 off. In return the company offers a friendly and dynamic working environment with full training and support along with the opportunity to progress and develop within the Company.

Contact
Sarah Hughes
Posted
Reference
130328-F001-NJM

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CUSTOMER CARE ASSISTANT, WAKEFILED

Standard job
Recruiter
Vets4Pets
Salary
Competitive + As you would expect from the market leader in small animal veterinary care we offer a supportive and friendly working environment together with career development opportunities along with an excellent salary package and exclusive company benefits and rewa
Location
Wakefield
Job term
Permanent
Job hours
Full time

We have an exciting opportunity for a Customer Care Assistant to join our friendly, busy team based in our Wakefield practice. This rewarding role is full time 37.5 hours per week between the hours of 8.30am and 7.30pm and will include Saturdays on a 1 in 3 rota basis.
As a receptionist for our surgery, your duties will be to:-
 Manage and deal with appointment bookings in a professional and efficient manner using the in-practice database system.
 Receive clients and their animals for appointments, being sensitive to their needs and promoting a professional image at all times.
 Maintain product knowledge and be able to advise where necessary
 Comply with Health and Safety Regulations and local policy within the surgery.
 Working with other members of the team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness and are presentable at all times.
 Bereavement handling - offer physical and emotional assistance to clients in sensitive situations.
 Shows an awareness of financial controls within the practice.
Applicants must be client focused individuals who can demonstrate an aptitude for multi-tasking. The successful candidate will possess previous customer service experience, ideally in a veterinary environment, and will need to be confident and able to interact with our clients providing a consistently high level of service.
By joining Companion Care and Vets4Pets, you will be part of a team dedicated to providing excellent standards of client and animal care. This is a hands-on role in a small team so the ideal candidate(s) will need to be adaptable, flexible and willing to work at all levels.
If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.
To find out more please go to our new website and apply online: [contact details removed]

We are an Equal Opportunities Employer

Contact
Ellie Boden
Posted
Reference
Wakefield

Applied

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