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Application Support Manager; Cloud; SaaS; Richmond up to £45k

Basic job
Recruiter
Langley James Ltd
Salary
Competitive + Benefits
Location
St. Margarets and North Twickenham
Job term
Permanent
Job hours
Full time

Application Support Manager; Cloud; SaaS; Richmond up to £45k

Application Support Manager is required by one of the world's most enterprising software Companies from their UK Head Office in Richmond. The Global appeal of this Company and the software it creates is impressive as is its lists of clients and as they have embraced cloud technologies, the Company have entered an exciting phase in their development.

As Application Support Manager you will have experience of delivering an efficient 1st and 2nd line support function to a range of clients who expect the highest levels of service. The Application Support Manager will also be someone who recognises urgency and takes ownership of client queries. As well as the hands on technical support experience, you should also have the motivation to continually strive for excellence and be comfortable with your own suggestions and best practice improvements.

Key Technical Experience:
Windows Server 2003, 2008, 2008 R2
MS SQL Server
VB6 & VB.Net would be highly desirable
Network and Infrastructure troubleshooting would also be desirable.

As Application Support Manager you will have excellent communication skills and be comfortable dealing with customers, both internal and external, on all levels. You will also be a natural mentor and motivator for the small support team.

The Company's international HQ is in Sydney Australia and for the right Application Support Manager the Company will offer the chance to visit the Sydney office for training.

For the right candidate, the Company will pay up to £45k.

If you feel you are the right candidate, please click the apply now function asap

Contact
Langley James Limited
Posted
Reference
LJ7754

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Software Support Analyst

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Surrey
Job term
Permanent
Job hours
Full time

A Software Support Analyst is required to join a company specialising in the development of browser based software solutions for construction professionals.

This is an excellent opportunity for a Software Support Analyst to join their team based in the company’s offices in Surrey.

The Software Support Analyst will manage and deliver the implementation requirements of new and existing customers and co-ordinate all parties and deliverables.

- System installation and configuration on customer site and hosted datacentres.
- Facilitate integration by introducing API’s and/or configure file import using graphical interface and XML files.
- Authoring custom business reports using Crystal reports or similar.
- Produce data import routines (file import) using Microsoft tSQL
- Provide pre-sales technical advice to sales team and prospects.
- Automated job scheduler configuration
- Client monitoring and client site visits to provide technical and operational assistance and knowledge, including training customers in use of the software and providing on-site support for go-live.
- Liaise with client for compliance approval and sign off.

Must Have:

- Strong MS SQL server & tSQL skills (this will be tested during the interview)
- Ability to configure MS Server and IIS 7
- Crystal reports or similar.
- Customer interaction on a technical and non-technical basis
- Working on own initiative
- Can do Pro-active attitude
- Willing to travel

Ideally:

- Any ASP.Net C# or VB.NET skills
- Business Analyst skills in an operational environment

To be considered for this fantastic opportunity please send your CV in the first instance together with your salary expectations.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00011448

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