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IT Support / Database Supervisor

Basic job
Recruiter
Fixed Recruitment
Salary
Competitive + Benefits
Location
West Sussex
Job term
Permanent
Job hours
Full time

IT Support / Database Supervisor – Haywards Heath, West Sussex

1st Central launched in 2008 and specialises in offering great value Car Insurance backed up with efficient customer service via our UK contact centre. In a short space of time, 1st Central has provided Car Insurance for over 1 million customers. All of 1st Central's policies are serviced via 3 offices in the heart of West Sussex

We are currently looking for an IT Support/Database Supervisor to work within our IT department. The successful candidate will be required to supervise a team of IT Technicians looking at all aspects of the Company’s IT set up from fixing and setting up workstations to server administration and supporting key applications. You will also be required to support delivery of the IT business plan through ensuring the team achieve their SLA’s and assisting with IT database projects including optimising databases for efficiency and performance.

Day to day responsibilities

*

Be the primary point of contact for all IT issues, identifying the cause of the issue and resolving efficiently in line with team processes, improving these where possible
*

Assist in formulating and implementing the Company’s database management policies and procedures, and ensure efficient performance tuning of databases.
*

Maintain in-house databases & database infrastructure
*

Optimise databases for efficiency and performance
*

Advise on the development of database projects
*

Perform deployments of new technologies across the Company
*

Manage out of hours software upgrades/implementations and testing in conjunction with Business Change, GTS and other stakeholders
*

Maintain a good understanding of the company’s IT infrastructure
*

Manage software auditing and asset management
*

Control and report on the recording and progressing of all IT support issues/ requests
*

Modifying existing systems in response to changing business requirements
*

Identify and feedback any potential improvements to the IT systems and services
*

Organise the rota for the IT Operations team to ensure the IT function supports the company’s opening hours
*

Oversee the work of the IT Operations team to ensure progression against BAU, incremental change and project activities, ensuring that IT issues are resolved effectively and targets for all work items are achieved
*

Manage a small team including providing coaching and support, conducting performance reviews, 1:1’s etc, developing a team culture, and resolving any issues with the support of HR when required
*

Provide 1st class customer service, utilising available methods e.g. Service Desk surveys and companywide IT Surveys
*

Proactively identify and track risk and issues using the documented FCIM framework and processes
*

Provide clear and consistent upward reporting of progress, issues and opportunities
*

Build peer relationships with other key depts to maximise value of IT Delivery
*

To ensure compliance with company and other relevant standards/ regulations at all times (including (TCF)
*

Any other reasonable duties as required



Essential to the role

*

Strong IT experience preferably within a support analyst role
*

Experience of Database administration, preferably within the insurance industry
*

Excellent communication skills, both verbal and written
*

People management skills
*

Knowledge of latest MS Office suite
*

Knowledge of MS Windows server
*

Knowledge of Service Management techniques
*

Knowledge of ITIL Service Management
*

Knowledge of FSA requirements (including TCF)

So if you feel you have the right skills to be able to carry out this role and you are looking for that new challenge then make sure you apply today!

Contact
Rikki Holland
Posted
Reference
jn0888

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IT Support Supervisor

Basic job
Recruiter
Fixed Recruitment
Salary
From £26,000 to £30,000 per year + Benefits
Location
West Sussex
Job term
Permanent
Job hours
Full time

IT Support Supervisor – Haywards Heath, West Sussex

1st Central Insurance are currently looking for an IT Support Supervisor to work within our IT department. The successful candidate will be required to supervise a team of IT Technicians looking at all aspects of the Company’s IT set up from fixing and setting up workstations to server administration and supporting key applications. To support delivery of the IT business plan through ensuring the team achieve their SLA’s.

Day to day responsibilities

*

Be the primary point of contact for all IT issues, identifying the root cause of the issue and resolving efficiently in line with team processes, improving these where possible
*

Perform deployments of new technologies across the Company
*

Manage out of hours software upgrades/implementations and testing in conjunction with Business Change, GTS and other stakeholders
*

Maintain a good understanding of the company’s IT infrastructure
*

Manage software auditing and asset management
*

Control and report on the recording and progressing of all IT support issues/ requests
*

Modifying existing systems in response to changing business requirements
*

Identify and feedback any potential improvements to the IT systems services
*

Organise the rota for the IT Operations team to ensure the IT function supports the company’s opening hours
*

Oversee the work of the IT Operations team to ensure progression against BAU, incremental change and project activities, ensuring that IT issues are resolved effectively and targets for all work items are achieved
*

Manage a small team including providing coaching and support, conducting performance reviews, 1:1’s etc, developing a team culture, and resolving any issues with the support of HR when required
*

Provide 1st class customer service, utilising available methods e.g. Service Desk surveys and companywide IT Surveys
*

Proactively identify and track risk and issues using the documented FCIM framework and processes
*

Provide clear and consistent upward reporting of progress, issues and opportunities
*

Build peer relationships with other key departments to maximise value of IT Delivery
*

To ensure compliance with company and other relevant standards/ regulations at all times (including (TCF)



Essential to the role

*

Strong IT experience preferably within a support analyst role
*

Knowledge of latest MS Office suite
*

Knowledge of MS Windows server
*

Knowledge of Service Management techniques
*

Knowledge of ITIL Service Management
*

Knowledge of FCA requirements (including TCF)
*

Excellent communication skills, both verbal and written
*

People management skills

So if you feel you have the right skills to be able to carry out this role and you are looking for that new challenge then make sure you apply today

Contact
Rikki Holland
Posted
Reference
jn0887

Applied

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IT Technical Services Manager

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Brighton and Hove
Job term
Permanent
Job hours
Full time

Quick Notes:

1. You must have proven experience in an advanced IT Support role (e.g. tier 3 Windows Server support).
2. You must have good team leading, staff motivating and organisation/project management skills.
3. This role is in Brighton, East Sussex.

A fantastic opportunity has arisen for an IT/Technical Services Manager to join a growing company based in Brighton. They provide B2B IT Services to other companies across the UK including IT Support, Managed Services, Online Backup, Online Marketing, Website Design, Virtual Services, SPAM Filtering, VoIP services and much more.

They are looking for a motivated and experienced manager to lead their technical team as the business continues to grow. The Technical Services Manager will be responsible for leading the technical team, prioritising workflow, improving performance, getting the best from the team, ensuring customer satisfaction and service delivery, and tier 3 technical work - as well as undertaking general tasks which will promote the company.

Essential Skills:

- Technical Skills - Proven experience in an IT Support role at an advanced level
- Leadership skills - Prioritisation of workload, setting an example
- Motivation skills - Encouraging and enabling other staff to reach their best performance
- Management skills - Knowledge of how to measure and maintain successful technical service delivery, staff and team performance.

Desired Skills (an advantage but not required):

- Demonstrate previous successful experience as a Technical Service Manager.
- High level industry qualifications to demonstrate advanced technical competence.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00011516

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IT Technical Support Assistant

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
West Sussex
Job term
Permanent
Job hours
Full time

An IT Technical Support Assistant is required to join a growing, dynamic SME based just outside of Haywards Heath. They provide specialist software and training to people with disabilities to improve their working life.

They are seeking a confident communicator who wants to develop a career within a Technical Support Department that offers 1st, 2nd & 3rd line support to people using assistive software in the workplace such as Dragon NaturallySpeaking.

Ideally you will either have 1 year’s experience within an IT Support role or have recently completed a relevant IT related qualification at college.

Key Responsibilities:

- To provide a market leading standard of products and services to clients.
- To build effective and collaborative relationships with internal and external clients.
- Provide customers with information that is accurate and presented in a uncomplicated easy to read format
- To maintain an up to date understanding of relevant products and their benefits.
- Install, set up and configure software and hardware as appropriate.
- Provide technical support for all their software and hardware.
- Maintain client support records.

Full training on all of their products will be provided together with professional certification.

Contact
No Contact
Posted
Reference
00011225

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Functional Skills Administrator

Basic job
Recruiter
Support Services Group (1)
Salary
Competitive
Location
Brighton and Hove
Job term
Temporary
Job hours
Full time

My client is a leading training provider who specialise in Apprenticeships and Employability training.

We are recruiting for a Functional Skills Administrator.

You will be assisting a Functional Skills Tutor in a classroom environment, helping with all administration/paper work etc. Ideally will have experience of assisting a tutor/teacher and strong admin skills.

Excellent IT skills required.

Contact
Rachael Sakwa
Posted
Reference
2000601

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Publication Sales Assistant

Basic job
Recruiter
Vacancy Filler Ltd
Salary
From £19,000 to £19,000 per year
Location
West Sussex
Job term
Permanent
Job hours
Full time

Job Title: Publication Sales Assistant
Location: West Sussex, RH19 3BE
Salary: £19,000 + excellent commission structure

This publisher of market leading B2B journals is looking for a Publications Sales Assistant reporting to the Department Manager, to work on some of its industry leading titles.

Who are we looking for?
The ideal candidate will have previously worked in a sales environment and be used to working to targets. A self-starter with a passion for engaging with customers you will be able to build up a rapport by listening and understanding their requirements.

The following experiences are essential:
• Strong organisational skills
• Excellent Sales skills (cold calling)
• Courteous and efficient telephone manner
• Drive and enthusiasm to achieve results under pressure
• Be proficient in Microsoft Office
• An excellent eye for detail

The successful candidate will thrive working in a lively but supportive environment and be capable of working to strict deadlines.

About the role:
It's a demanding role which requires exceptional organisational skills and acute attention to detail. But it is also immensely rewarding and creative, offering a unique opportunity to work in our successful and focused team.

Working patterns are 9-5:30, Monday to Friday – though a degree of flexibility is on offer to the right person.

Duties include:
• Sourcing and selling product and service editorials into the magazines and their associated products
• Supporting the editorial department with administrative duties
• The opportunity to work on other publications to increase your earning potential

What’s in it for you?
Working within our business you will get the opportunity to work for a growing and thriving company - WBP has recently launched a brand new magazine and exhibition. You will also get the additional benefits:
• 28 days holiday plus statutory days
• Good career prospects for the right candidate
• Excellent staff retention rate
• Friendly supportive team

How to apply
If you are interested in joining our team and becoming part of this success story, please click on the Apply button and follow the short application procedure.

Contact
Richard Ford
Posted
Reference
APR20140066

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Apprentice Developer

Standard job
Recruiter
Recruitment Helpline
Salary
From £175 to £175 per week
Location
Godalming
Job term
Permanent
Job hours
Full time

Start your career working as an Apprentice Developer for a rapidly expanding Surrey based technical consultancy. As part of an IT Apprenticeship, gain hands-on experience, industry recognised Microsoft & CompTIA qualifications all whilst earning £175 per week.

Who will I work for, and what will I do?

This Surrey based organisation provides business intelligence solutions. They complement Microsoft technologies with their own software programs to deliver industry leading analytics, coaching and Key Account Management solutions.

As an Apprentice Developer, you’ll be working in a varied role with responsibilities spanning multiple technical departments, this includes:

• Software Development: Gaining exposure and learning about the software development process
• Marketing: Sourcing information on the Internet and organising data to produce demonstration systems
• Project Development: Utilising SQL Server and in-house tools to manage and manipulate client data, reporting it back to them in an attractive and informative fashion;

What experience do I need?

You will have an interest in IT; be comfortable working with numbers; have an inquisitive mind and demonstrate attention to detail. You will have GCSE/A Level of at least A*- C (or equivalent) in English, Maths, Science and ICT.

Hit the Apply button now – or read on for more information…

What training will I receive?

Our unique 12 month Advanced IT Apprenticeship provides award-winning industry training and certifications, valuable work experience and offers on-going support all with the ultimate goal of securing you a long-term career within the world of technology. During your 12 month programme, Firebrand provide five weeks of intensive training at our state-of-the-art training centre as well as supporting, assessing and assisting you with your development whilst you are in the workplace.

Throughout the 12 months, you’ll receive training leading to several industry-recognised qualifications, including Microsoft and CompTIA.

What happens after my apprenticeship?

If you perform to a high standard and enjoy being part of what they do, you would be taking on as a Junior Developer at the end of your apprenticeship. Future opportunities to develop client facing skills, project management skills and further IT expertise will be provided to maximise the your potential.

Contact
Aki Rahman
Posted
Reference
080420143

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C# Winforms WPF SQL Server Developer, 40-55k, Guildford

Basic job
Recruiter
NFP Group
Salary
Competitive + Bonus and benefits
Location
Guildford
Job term
Permanent
Job hours
Full time

C# Winforms WPF SQL Server Developer, 40-55k, Guildford

This leading Surrey based firm is looking for a Senior C# Winforms WPF SQL Server Developer to join its growing development team working on various server side and desktop based applications. The most important thing is to find a developer who shares their passion and enthusiasm for not just development but technology generally as they are always looking to use the most cutting edge tools and technologies in the business.

The following skills are required:

C#

Winforms

WPF

SQL

WCF



As well as the generous salary, and fantastic location in central Guildford, this role is perfect for anyone who gets genuinely excited about technology and .NET development.

If you are interested in applying, please send your CV to Joseph Byrne at [contact details removed] or call on [contact details removed] .

No terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation. First Point IT are an equal-opportunity employer and do not discriminate against these or any other class protected by applicable law.

Contact
Joseph Byrne
Posted
Reference
C# Guildford

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Year 4 Teacher

Basic job
Recruiter
Career Teachers Limited
Salary
Competitive
Location
Guildford
Job term
Contract
Job hours
Full time

We are currently looking for an experienced Year 4 Teacher for a primary school near Guildford to start after Easter and until July.

The school is a one form entry primary and they would like an experienced Year 4 Teacher to take charge of the year group.

You should be an experienced Primary Teacher who has an excellent knowledge of KS2, and preferably experience in Year 4.

If you an experienced Primary Teacher and you are interested in this position, please apply with your CV or contact Career Teachers for more information. The school are looking to interview as soon as possible so don't delay!
Are you a teacher who holds UK QTS? Did you know that with Career Teachers is fully compliant with Agency worker regulations ensuring you receive equal treatment for pay and conditions after a 12 week qualifying period? Please ask for further details.

Important Notice

In order to apply for the above position all applicants must be eligible to work in the UK, or eligible to apply for a relevant work visa. Career Teachers are unable to offer a work permit to any applicant or facilitate work permits for any vacancy on behalf of one of its clients.

It is Career Teachers policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

Career Teachers is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.

Contact
Katie Truman
Posted
Reference
ktyr07042014

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Residential Development Sales Manager

Standard job
Recruiter
Savills
Salary
From £25,000 to £37,500 per year
Location
Guildford
Job term
Permanent
Job hours
Full time

Expanding team looking for Residential Development Sales Manager based in Guildford

The ideal candidate will have:
• Proven experience in this sector.
• Confidence to deal with clients at all management levels and pitch for new business.
• Excellent communication and presentation skills.
• Be accurate, numerate and have good IT skills.
• Maintain a full knowledge and awareness of changing markets.
• Be able to provide local market research and undertake pricing reports.
• Carry out applicant viewings, undertake sales negotiation, follow up and sales progression.
• Prepare sales and marketing reports.

Please apply via e-mail enclosing a CV and your current salary details.

Contact
Jo Judge
Posted
Reference
224080512-01

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