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Probation Officer - West Yorkshire

Basic job
Recruiter
Jobg8
Salary
From £24 to £26 per year
Location
Yorkshire and the Humber
Job term
Contract
Job hours
Full time

Probation Officer - West Yorkshire

Our client has a job vacancy for a Probation Officer to work in West Yorkshire. This vacancy has an initial 3 month contract and the pay rate for this role is £24-26 per hour (limited company worker).

Duties:
- Coordinating the work on individual cases, ensuring effective communication to enable smooth implementation and delivery plans.
- Completing an overall evaluation of sentence plans using the appropriate tools and methods.
- Producing standard and fast delivery reports for courts as and when required in accordance with National Standards.
- Monitoring, reviewing, assessing and tracking the plan to ensure it remains to a high standard.
- Producing relevant documents and reports as required using the area's computer-based systems.

Requirements:
All applicants must be a Qualified Probation Officer with at least 2 years recent post qualifying experience working within Probation as a Probation Officer. Applicants must have experience in case management of offenders and PSR Writing.

Contact:
This vacancy is advertised by Dan Allard; if you would like to be considered for this vacancy please apply now.

What you can expect from Sanctuary Criminal Justice:
* Support from a dedicated consultant with extensive criminal justice experience
* Choice of a variety of positions throughout the UK within many specialism's
* Excellent rates of pay
* Automatic job alerts tailored to your requirements and experience
* PAYE or LTD company payments
* Excellent Referral Scheme - £250 for each successfully placed referral

Our first rate recruitment consultants specialise throughout the areas of criminal justice, substance misuse, probation, youth offending and social care.

About Sanctuary:
* Preferred supplier to 170 local authorities and organisations such as Social Services and Probation Trusts throughout the UK.
* Specialist social work training division 'Sanctuary Training'
* We have our own DBS (formerly CRB) umbrella body, including faster online DBS applications
* Double winners of the 2012 national Recruiter Awards for Excellence in the 'Best Public Sector Recruitment Agency' and 'Best Client Service' categories
* Six-time winners of the Archant Recruitment awards

Contact
Sanctuary Personnel
Posted
Reference
04/04/2014DACR

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Probation Officer - South Hertfordshire

Basic job
Recruiter
Jobg8
Salary
From £23 to £25 per year
Location
Hertfordshire
Job term
Contract
Job hours
Full time

Probation Officer - South Hertfordshire

Our client has a job vacancy for a Probation Officer to work in South Hertfordshire. This vacancy has an initial 3 month contract and the pay rate for this role is £23-25 per hour (limited company worker).

Duties:
- Managing a caseload of medium and high risk cases.
- Ensuring offenders subject to special arrangements are in accordance with guidelines.
- Assessing the needs and risks posed by offenders.
- Preparing reports (SDRs) for the courts.
- Planning the supervision required for each offender.
- Motivating the offender to engage with the sentence plan.
- Working with interventions staff to ensure that the needs of offenders are being met.
- Attending meetings with partner organisations as required.

Requirements:
All applicants must be a Qualified Probation Officer with at least 2 years recent post qualifying experience working as a Probation Officer. Applicants must have experience in case management of offenders and PSR Writing.

Contact:
This vacancy is advertised by Dan Allard; if you would like to be considered for this vacancy please apply now.

What you can expect from Sanctuary Criminal Justice:
* Support from a dedicated consultant with extensive criminal justice experience
* Choice of a variety of positions throughout the UK within many specialism's
* Excellent rates of pay
* Automatic job alerts tailored to your requirements and experience
* PAYE or LTD company payments
* Excellent Referral Scheme - £250 for each successfully placed referral

Our first rate recruitment consultants specialise throughout the areas of criminal justice, substance misuse, probation, youth offending and social care.

About Sanctuary:
* Preferred supplier to 170 local authorities and organisations such as Social Services and Probation Trusts throughout the UK.
* Specialist social work training division 'Sanctuary Training'
* We have our own DBS (formerly CRB) umbrella body, including faster online DBS applications
* Double winners of the 2012 national Recruiter Awards for Excellence in the 'Best Public Sector Recruitment Agency' and 'Best Client Service' categories
* Six-time winners of the Archant Recruitment awards

Contact
Sanctuary Personnel
Posted
Reference
02/04/2014DACR1

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Duty Officer/ Customer Services Officer

Basic job
Recruiter
Bluetownonline Ltd
Salary
From £21,278 to £25,984 per year
Location
Braintree
Job term
Permanent
Job hours
Full time

Job Title: Relief Customer Services Duty Officer

Salary: £21,278 - £25,984 pro rata

Based : Braintree (CM7)

Closing Date: 16th April 2014

Job Role:

The day to day operational management of Causeway House, the company's main headquarters building, is provided by a team of Duty Officers, working a rotational shift system every day of the year.

Key Responsibilities:

The work involves:

* Operating the out of hours emergency telephone service
* Town centre closed circuit television monitoring
* Meeting room preparation
* Reception desk duties
* Building security
* Generally helping to ensure that the facilities at Causeway House are operating smoothly and efficiently for the Councillors, members of the public and staff who use the building.

Personal Specification:

Applicants should have a flexible and mature approach to work, possess good communication skills and demonstrate a high level of customer care.

The salary reflects the unsociable/shift/weekend/bank holiday working and no overtime rates are payable.

To apply for this role please click APPLY and information will be sent to your inbox

Closing Date for Applications : 16 th April 2014

( IMPORTANT: please carefully read through this information as this must be completed in order to be considered for the role)

( KEYWORDS: Customer Services Duty Officer, Facilities Officer, Customer Services, Customer Support, Officer Support, Facilities Support, Customer Service Advisor, Duty Officer, Facilities Management, Maintenance Officer, Operations Officer, Operations Support, Duty Support Officer)

Contact
Administration Support
Posted
Reference
GUARD

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Customer Services Officer

Basic job
Recruiter
Recroot
Salary
From £8.50 to £8.50 per hour
Location
Barnsley
Job term
Contract
Job hours
Full time

We currently have a role for a Customer Services Officer with Barnsley Council. We are currently implementing a new waste management service and require call takers to respond to a volume of calls in an extremely pressurised environment, you need to be able to remain calm in a very stressful call taking environment and remain professional and calm

Contact
Sam Todd
Posted
Reference
RQ100112
Duration
3 months

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Customer Service Officer

Basic job
Recruiter
Networx Solutions
Salary
From £20,428 to £22,471 per year
Location
Oxford
Job term
Permanent
Job hours
Full time

Customer Service Officer
Oxford
£20,428 - £22,471pa
Permanent, 37 hours per week

Our client is currently recruiting for a Customer Service Officer to deliver a high quality, professional and tailored customer service using a range of communication methods. You will ensure that customer enquiries are resolved at the first point of contact, unless specialist or further investigation is required.

The role will involve assessing and resolving enquiries, requests and complaints, primarily on the telephone, but also face to face whilst managing the reception service. You will also be expected to communicate with customers in writing and through a range of electronic access channels.

Other duties will include logging, processing and progress chasing enquires, providing a comprehensive information service to customers and the public, encouraging feedback on services provided and maintaining electronic and written databases of letters and forms received, information given and services requested.

The successful candidate will be educated with 5 GCSE’s at C or above, this will include Maths and English or alternatively you will have the equivalent qualification. Strong experience in a service orientated environment is required, ideally with a telephone or contact centre element. You will have the ability to remain calm when dealing with emotional, difficult or distressed people and you also is able to work on your own and as part of a team. Quick and accurate keyboard skills and experience of using data bases and spread sheets as well as Windows systems for email and letter writing are essential.

Due to the nature of the role you will have the ability to work flexibly over a range of shifts and hours and attend meetings and events out of hours and at different locations.

Customer Service Advisor, CSA, Housing, Public Sector

Oxford is commutable of Headington, Abingdon, Witney, Bicester and the surrounding areas.

Contact
Jade King
Posted
Reference
NTXSB21527

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Customer Service Officer

Basic job
Recruiter
Equals One
Salary
From £14,500 to £15,000 per year
Location
Cheshire
Job term
Permanent
Job hours
Full time

Customer Service Officer

Dukinfield, Cheshire (Manchester Service Centre)

Salary Range:£14500 – £15,000 per annum

Full Time

Job purpose:

To provide the Assistant Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.


Key Responsibilities:

1.Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer system

2.Inputting and retrieving data from the in house computer system

3.Accurate order entry received via telephone and fax

4.Provides product information by answering questions and offering assistance where possible

5.Enhances organisation reputation by accepting ownership for accomplishing new and difficult requests

6.Exploring opportunities to add value to job accomplishments

7.Problem solving by clarifying issues, researching and exploring answers and alternative solutions

8.Escalating unresolved problems

9.Actively responsible for building team work and working together as a team

10.Adhering to Equal Opportunities and Dignity at Work as per the company policy

11.Any other duties relating to the role as requested by your Manager or the company

Skills and Qualifications:

1.Minimum 2 years proven experience of call handling

2.Minimum 2 years proven experience of data entry

3.Accuracy at record keeping

4.I.T. skills

Additional skills/ experience

Strong personable nature, team player experience of working in a pressurised call centre environment, multi-tasking, customer focused, self-motivator, problem solving skills, phone skills, and dependability.

Contact
Philippa
Posted
Reference
CSO/duk

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Customer Services Officer / Customer Service Advisor

Basic job
Recruiter
Networx Solutions
Salary
From £10,535.82 to £10,535.82 per year + Salary £19,408.10 pro rata (£10,535.82 per annum)
Location
Stafford
Job term
Permanent
Job hours
Part time

Customer Services Officer / Customer Service Advisor
Acton Gate, Stafford
Salary £19,408.10 pro rata (£10,535.82 per annum)

Part Time 19 hours per week on a rota basis

Our client, a provider of a range of homes and services, is currently looking for a Customer Services Officer to join their team based in Acton Gate, Stafford. This is a part time position covering 19 hours per week on a rota basis.

This pivotal Customer Service role requires someone to provide an efficient and effective calls handling, reception and administration service.

The key responsibilities will include answering telephone calls to provide an immediate response; you will deal with enquiries and also take steps to put into action any service agreed with callers, dealing with tenants requests. You will provide cover for the reception area when required and, whilst being aware of all visitors entering and exiting the property, you will monitor the CCTV screen and report any suspicious incidents. Other responsibilities will include general clerical and administrative tasks.

The successful candidate for this role will have previous experience with volume call handling within a customer service environment. With strong I.T skills including Microsoft Word and Excel, you will be a good problem solver with an excellent telephone manner. A strong communicator, you will be clear and concise and will have the ability to handle difficult customers. With a flexible approach, you will work well to meet deadlines and be able to work under pressure.

Currently, the required working days are Wednesday, Thursday and Friday, however some flexibility is required as these may change to cover annual leave and sickness as necessary with two weeks’ notice.

Due to the nature of the role you must be able to cover 8am start on a Monday and 7pm finish on a Thursday on a rota basis.

Contact
Sam Brown
Posted
Reference
NTXYP22556

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Customer Services Officer / Customer Services / Admin

Basic job
Recruiter
Bluetownonline Ltd
Salary
From £16,000 to £18,000 per year
Location
Finchley Church End
Job term
Permanent
Job hours
Full time

Job Title: Customer Services Officer

Location: Finchley, North London, (N12)

Salary: £16,000 - 18,000 per annum (DOE) + Benefits

Hours of work: Core hours 37.5 per week (including 1 Saturday in 4 - day off in lieu) but flexibility is required for this responsible position.

Our client is a well-known and trusted travel company in the UK, they specialise in the operation of inclusive holidays and flights mainly in Europe. Over half a million holiday makers travel with our client yearly ranking them one of the top five UK tour operators. Using the latest technology our client now brings its holidays to the whole of the United Kingdom via virtually all retail travel agents in the high street and to their customers' own homes and mobile devices via the internet.

Job Role:

Our client is recruiting for a Customer Service officer to provide Customer Service Support within the department to external customers.

Your Main Duties and Responsibilities will be:

* Understanding the terms and conditions of booking and being fully conversant with all products available.
* Handling calls with customers and agents on a rota basis.
* Dealing with pre-departure issues such as flight changes and accommodation changes and effectively resolving any queries that arise.
* Dealing with in-resort and post departure queries and issues and resolving where possible.
* Corresponding with customers by email and letter, actioning and resolving any problems accordingly.
* Production of statistical reports.
* Using the Customer Service software programme and the in-house system (ATOP) to record all interactions with customers.
* General administration duties.

Benefits:

* Concession on holidays (after 1 years' service).
* BUPA scheme.
* 20 Days Holiday + Bank Holidays.

To apply for this role please select the APPLY button to send your CV.

(KEYWORDS: Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin)

Contact
Administration Support
Posted
Reference
CORN

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Office Services Assistant - Building Maintenance

Standard job
Recruiter
B&Q Plc
Salary
From £16,500 to £17,500 per year
Location
Hampshire
Job term
Contract
Job hours
Full time

It's our job to help customers create better homes and better lives. It could be yours, too.

Office Services Assistant - Building Maintenance

Store Support Office, Southampton, 37.5 hours

£16,500 - £17,500 + Pension, Bonus, BUPA, ShareSave, 6.6 weeks holiday pro rata

As a B&Q's Office Services Assistant, you'll work in our Property team at Head Office to provide support and assistance with routine checks and maintenance. On a day to day basis, you'll support the Building Maintenance Supervisor with any planned building maintenance work and any reactive maintenance, as required. This could include weekly fire door tests, office moves, lifting furniture, electrical installation tests and carrying out daily checks of the building operation.

Preferably, you'll have experience of working in a facilities environment with a good understanding of current health and safety legislation and safe working practises. Previous experience of carrying out plumbing work is preferable, but not essential. This role may involve heavy lifting when carrying out office moves and other maintenance.

You'll need effective communication skills and the ability to build relationships with key stakeholders. Organised and methodical, you'll have strong attention to detail and the ability to prioritise key tasks. You'll be highly numerate and confident in using Microsoft Office programmes; but don't worry you'll be given the right training to build your skills and knowledge of our systems.

At B&Q, our core purpose is to create BetterHome, Better Lives. We've helped more people make the most of their homes than anyone else, and we like to think we do the same for careers Our policy to promote from within creates a unique culture at B&Q, where people are not just given the chance to thrive, but the support they need to make it a reality. This is your opportunity to make a mark in a fast-paced and highly rewarding business. Join us and build a career you can be proud of.

You can do it.

More about Careers at B&Q

With over 350 stores in theUKandIrelandand our Store Support Office inSouthampton, we're a local employer for many. Part of the Kingfisher Plc,Europe's leading DIYHomeImprovement retailer, the group employs over 78,000 people worldwide and has an annual revenue of over £10 billion.

We're committed to putting our people at the heart of our business and are proud that we were the first retailer in the world to win theGallupworldwide award for outstanding Employee Engagement, picking up the award for five consecutive years.

We know that Corporate Social Responsibility is important to you and that you'll want to know we are doing business responsibly and safeguarding the resources of our planet for the future. In 2007, B&Q committed to become a One Planet business and to help our customers achieve One PlanetHomes. This commitment encompasses policies for sustainability in our approach to carbon, waste, water and timber to name a few. We have since been honoured with theUK's most prestigious business award, the Queens Award, for our work in creating a more sustainable business and helping people improve the sustainability of their homes.

Contact
Emma Clayton
Posted
Reference
1400002551

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Neighbourhood Officer / Housing Officer

Basic job
Recruiter
Networx Solutions
Salary
From £23,774 to £27,064 per year
Location
Stockport
Job term
Permanent
Job hours
Part time

Neighbourhood Officer / Housing Officer
Stockport
£23,774 - £27,064 pa plus Car Allowance

Our client, a provider of 4,500 high quality homes and services in Greater Manchester, has an exciting opportunity for a Neighbourhood Officer. This role is based in Stockport and the salary is £23,774 - £27,064 pa plus car allowance.

They are looking for an experienced person to assist in the provision of a high quality responsive service that meets the needs of local communities. The purpose of this role is to effectively and efficiently implement the Group’s Neighbourhood policies and procedures.

As a key member of the Neighbourhood team in Stockport, you will be a key point of contact for residents living in the neighbourhoods, promoting resident involvement within the context of the Group’s involvement strategy.

The Neighbourhood Officer will engage with and participate in community regeneration activities, provide advice on benefit entitlement and signpost customers to other agencies who can provide specialist support. You will be able to effectively communicate with a wide variety of people and representatives of statutory and voluntary agencies.

You will also have knowledge of and familiarity with methods of tenant intensive housing management, dealing with anti-social behaviour, lettings and allocations and of the void management process. An understanding of recent Welfare Reform changes would also be desirable.

Our client is looking for a high calibre candidate with knowledge of and familiarity with neighbourhood and community management as well as tenant consultation and involvement methods. You will be a motivated individual with enthusiasm and commitment to fulfil this demanding position. Due to the nature of the role, it is also essential that you have a full UK driving licence.

The Neighbourhood Officer will enjoy an excellent benefits package including a pension scheme and generous holiday entitlement.

Based in Stockport, this role is commutable from areas such as Manchester, Oldham, Sale, Altrincham and Macclesfield.

Keywords: Neighbourhood Officer, Housing Officer, Social Housing, Housing Association, Resident Liaison, Community Management.

Contact
Heather Freeman-Dawson
Posted
Reference
WRHPA12716

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