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Housing Officer

Basic job
Recruiter
Websense Recruit
Salary
From £20,000 to £30,000 per year + Salary: Circa £26,895 pa, + £1,200 pa car allowance
Location
London
Job term
Permanent
Job hours
Full time

The Role:
Housing Officer

Based in London

Salary and Benefits:
Salary: Circa £26,895 pa, + £1,200 pa car allowance
Permanent ( 35 hours per week)

The Client:
Our client is a leading Social Housing provider.

Duties and Responsibilities:
Our client based in London is looking for an experienced Housing Officer with a commitment to delivering excellent customer service, to join their team and provide a high standard of housing management for a specific portfolio of properties..

As Housing Officer it will be your responsibility to be a visible presence in our client’s housing neighbourhoods whilst also directing customers to appropriate agencies and services for support.

You will deal effectively with Anti-Social Behaviour, Harassment and Domestic Violence and work in partnership with other agencies to support tenants, or take legal action if required.

You will carry out regular estate inspections and follow up any action that may need to be taken.

Working closely with the cleaning and grounds maintenance contractor to ensure an effective service is delivered, you will also work with the allocations team to facilitate the speedy re-let of any vacant properties.

Assisting in the collection of rent, you will adhere to all policies and procedures, contributing to any development or change

Candidate Requirements:
For the role of Housing Officer the ideal candidate will have previous experience as a Housing Officer, be educated to A Level or equivalent and have good knowledge of housing policies and laws.

With an understanding of equal opportunities, you will be an excellent communicator, both written and verbal, and have the ability to prioritise your work.

As a good timekeeper, you will meet deadlines and understand customer needs in order to provide an excellent service.

It is essential that you have experience of housing management and tenant liaison.

Due to the travel involved with this role, you must hold a full drivers license and be available to attend evening meetings out of the normal office hours.

Due to the nature of the role you will need to be able to deal with a wide range of people with diplomacy, discretion and sensitivity.

This position is based in London.

How to apply:


Important: To apply please click on the "apply" button where you will need to fill in an application form.

Contact
Websense Recruit Ltd
Posted
Reference
HOA232

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Supported Housing Officer

Display job
Recruiter
Regenda
Salary
Competitive
Location
Bolton
Job term
Permanent
Job hours
Full time

Supported Housing Officer
Horwich, Bolton
£22,500 per annum

Full time: 35 hours per week

The Regenda Group is a leading registered provider of quality affordable social homes for rent in the North West of England. We are also a leading specialist in the development, sale and management of shared ownership homes. With circa 13,000 homes currently in management and an active development programme there is no better time to come a
join us.

Supported Housing Officer – Role overview:

We are looking for a Supported Housing Officer to be responsible for the effective and efficient delivery of supported housing services. To ensure compliance by Managing
Agents, carry out scheme visits and enforce terms and conditions of occupancy agreements and take appropriate action where necessary. To assist in the preparation of statistical and financial returns, contribute to the development of policies and procedures for supported housing and represent the organisation at external meetings with other agencies.

Supported Housing Officer – Skills & Experience:

You will need to demonstrate experience of working within the social housing sector plus knowledge of issues relating to supported housing. The selected candidate will be I.T. literate, have excellent written and verbal communication skills, be a team player and be committed to equal opportunities.

Supported Housing Officer - How to Apply...

You will need to fill in an online application form to apply for this role. You can apply by visiting the Regenda website, and going through the jobs section.

Alternatively you can submit a CV via the apply button below, and then you will be sent via email the direct links to the application process, where you will need to fill in the online application form. Please note that your CV will not be seen directly by the hiring manager so you will need to complete the application form in full in order to be considered for this role. Good luck with your application!

Regenda is an equal opportunities employer and positively encourages applicants from minority groups and people with disabilities.

Closing date - 18 April 2014

Interviews to be held on 1 May 2014.

Contact
Regenda Group
Posted
Reference
1992793

Applied

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Housing Officer ( Technical / Property )

Basic job
Recruiter
Simplified Recruitment
Salary
From £22,458 to £30,384 per year
Location
Wales
Job term
Permanent
Job hours
Full time

Job Title: Housing Officer (Technical / Property)
Location: Newcastle Emlyn, Ceredigion
Salary: Grade D, £22,458 - £30,384 per Annum
Benefits: Pension, Health Cover, Flexi System

Our client is seeking to appoint an Housing Officer to be based at their Newcastle Emlyn office.

You will contribute to the delivery of multidisciplinary tenant services in the South of their operational area.

This position focuses primarily on technical aspects. Services provided include re-lets, voids, and responsive repairs. You will be responsible for diagnosing and arranging works to be carried out on any property defects, inspecting void properties, creating schedules and arranging for priority works to be carried out to maximise income and reduce void loss.

You will be required to work closely with their approved contractors to determine works required and timescales for completion.

Knowledge and understanding of how to deal with issues such as anti-social behaviour, estate management, leasehold properties and responsive maintenance is essential.

Closing Date: 7/04/2014
Interview Date: 17/04/2014

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR188542fc00d17748

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Neighbourhood Officer / Housing Officer

Basic job
Recruiter
Networx Solutions
Salary
From £23,774 to £27,064 per year
Location
Stockport
Job term
Permanent
Job hours
Part time

Neighbourhood Officer / Housing Officer
Stockport
£23,774 - £27,064 pa plus Car Allowance

Our client, a provider of 4,500 high quality homes and services in Greater Manchester, has an exciting opportunity for a Neighbourhood Officer. This role is based in Stockport and the salary is £23,774 - £27,064 pa plus car allowance.

They are looking for an experienced person to assist in the provision of a high quality responsive service that meets the needs of local communities. The purpose of this role is to effectively and efficiently implement the Group’s Neighbourhood policies and procedures.

As a key member of the Neighbourhood team in Stockport, you will be a key point of contact for residents living in the neighbourhoods, promoting resident involvement within the context of the Group’s involvement strategy.

The Neighbourhood Officer will engage with and participate in community regeneration activities, provide advice on benefit entitlement and signpost customers to other agencies who can provide specialist support. You will be able to effectively communicate with a wide variety of people and representatives of statutory and voluntary agencies.

You will also have knowledge of and familiarity with methods of tenant intensive housing management, dealing with anti-social behaviour, lettings and allocations and of the void management process. An understanding of recent Welfare Reform changes would also be desirable.

Our client is looking for a high calibre candidate with knowledge of and familiarity with neighbourhood and community management as well as tenant consultation and involvement methods. You will be a motivated individual with enthusiasm and commitment to fulfil this demanding position. Due to the nature of the role, it is also essential that you have a full UK driving licence.

The Neighbourhood Officer will enjoy an excellent benefits package including a pension scheme and generous holiday entitlement.

Based in Stockport, this role is commutable from areas such as Manchester, Oldham, Sale, Altrincham and Macclesfield.

Keywords: Neighbourhood Officer, Housing Officer, Social Housing, Housing Association, Resident Liaison, Community Management.

Contact
Heather Freeman-Dawson
Posted
Reference
WRHPA12716

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Housing & Enablement Officer (Supported Housing)

Basic job
Recruiter
Networx Solutions
Salary
From £9 to £9 per hour
Location
Staffordshire
Job term
Permanent
Job hours
Part time

Housing & Enablement Officer (Supported Housing)
South Staffordshire
Salary up to £9.00 per hour

Hours: 21 or 28 hours per week

Are you passionate about delivering excellent customer service? Do you want a job where you can make a real difference to people’s lives? Do you have the passion and motivation to be able to make every day amazing for our clients residents?

If so you may be just the person they are looking for to join our client’s team providing outstanding care and support services within their Extra Care schemes across the region.
For the role of Housing & Enablement Officer, they are seeking applications from individuals with a real creative passion and desire to deliver the best possible service. Working closely with a designated group of our residents to deliver housing and tenancy support, you will also be responsible for working with and managing a team of volunteers to deliver a suite of social and health-promoting activities. It is therefore essential that you are driven and able to motivate yourself and those around you, and to build and manage excellent working relationships with a wide range of customer groups.

Providing general advice and support to residents living in a scheme that promotes an individual’s independence, opportunities, choice and dignity, you will also undertake routine scheme related housing management duties.

This is a fantastic opportunity to get involved with and make a meaningful difference to residents’ lives, and the right candidate will gain real satisfaction from this role. If you would think you could be right for the role, please get in touch – we’d love to hear from you.

Keywords: Care and Support, Supported Housing Officer, Extra Care Scheme, Home Care, Carer, Social Housing, Housing Association, Housing Officer

Contact
Heather Freeman-Dawson
Posted
Reference
NTXFP23440

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Clerical Assistant

Standard job
Recruiter
The Hillcrest Group
Salary
From £15,411 to £20,007 per year
Location
Edinburgh
Job term
Permanent
Job hours
Full time

The Hillcrest Group is on of the largest and most diverse Housing Associations in Scotland, operating throughout Tayside, Angus, Edinburgh and Fife.
We take pride in the excellent service we provide to our customers and are now seeking a new team player to become a vital member of our organisation.

Clerical Assistant
Hours per week: 35.25, Salary: $15,411 - £20,007 per annum.
Housing Office - Edinburgh. Contract Terms: Permanent. Ref: HH14/094

An exciting new opportunity has arisen in the Hillcrest Group of Companies for a Clerical Assistant to join the housing team in our Edinburgh office.

Based in our busy reception area you will be the first point of contact to our tenants and customers delivering a responsive high level of customer service and administrative support.

The post holder will also provide corporate service support to other departments within the Edinburgh office.

Application packs for this position can be obtained by calling the Recruitment line quoting the Job Reference Number as detailed above.

Closing date for completed applications is: Friday 9th May 2014 at 12 Noon.

Please note we cannot accept CVs.

Applications are welcome from all minority groups. Working towards equality of opportunity. Hillcrest HA is a registered Charity No. SC006809.

Contact
The Hillcrest Group
Posted
Reference
224107558-01

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Housing Assistant / Social Housing / Community Development

Basic job
Recruiter
Networx Solutions
Salary
From £21,577 to £21,577 per year
Location
Yeovil
Job term
Permanent
Job hours
Full time

Housing Assistant / Social Housing / Community Development
Yeovil, Somerset
Temporary – 6 month pilot
Full time 37hrs per week
£21,577

Our client owns and manages over 9,000 properties from Devon to Sedgemoor.

They are currently seeking a Housing Assistant to join their head office based in Yeovil, Somerset. The main purpose of this role is to provide advice to the public and assist the Retirement Living Team with housing support. Within this role your main responsibilities will include acquiring knowledge of the housing stock, tenants and facilities to act as a focus for housing enquiries, ensuring that customer enquiries and requests received by telephone / fax or in person are dealt with efficiently and providing support to the housing team, conducting visits to schemes and tenants as determined by the Senior Housing Officer. You will also be expected to assist in the establishment and maintenance of an information database, collecting information, preparing statistics and monitoring customer satisfaction, liaise with Property Management in relation to repair enquiries and ensure that estate management queries, complaints and permissions are dealt with and resolved as appropriate.

The successful candidate will have worked within a similar role previously and will have a good standard of general education. It would also be advantageous for you to hold a CIH Housing qualification. You must be a strong and highly motivated team player who is confident when working with MS Office and you will have experience of working within the service sector with face to face and telephone contact as well as letter / report writing. Experience of working within housing or a community focussed organisation would be advantageous as would experience of facilitating support for meetings / events and developing long term relationships with third parties. You will be honest and confident in your approach and be highly organised with the ability to work accurately under pressure. You must also be flexible, self-motivated and conscientious and have a full UK driving licence and access to a vehicle for work purposes.

The closing date for this role is 13th April 2014.
Interviews will be held 22nd April 2014.

Contact
Carla Greenwood
Posted
Reference
NTXGQ21962

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Allocations Assistant

Basic job
Recruiter
Networx Solutions
Salary
From £14,606.40 to £14,606.40 per year
Location
Weston-Super-Mare
Job term
Permanent
Job hours
Full time

Allocations Assistant
Weston-Super-Mare
Starting salary £18,258 pa (£14,606.40 for 30 hours)
30 hours per week
Permanent

Our client, a leading housing association, currently has an opportunity for an Allocations Assistant to join their Tenancy and Estate Services team. The successful applicant will be responsible for carrying out all activities needed to let their empty properties efficiently and quickly. You will advertise vacancies, find new tenants and liaise closely with housing officers to arrange applicant assessments, viewings and sign ups. Dealing with the administration of the lettings process, you will end tenancies on the IT system, carry out pre-assessment of shortlisted applicants and agree tenancy start dates, preparing all the documentation for lettings and mutual exchanges.

They are looking for someone who has experience within a customer focused service and has experience of lettings processes, with preference to candidates who have worked with Homechoice/Homefinder or a CBL scheme. You will have good IT skills with Microsoft applications, as well as the ability to learn about new systems. Someone who is an excellent communicator, calm, clear thinking and committed to providing excellent customer service and who is able to work positively as part of a team will be a great fit to our team.

Administration, Social Housing, Lettings, Tenancy, Property Allocation, Customer Service, Homechoice, Homefinder, CBL

Contact
Jade King
Posted
Reference
WRHAL12739

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