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Technical Support Analyst (Internal Systems)

Basic job
Recruiter
Eligo Recruitment Ltd
Salary
Competitive + Company Benefits
Location
The City
Job term
Permanent
Job hours
Full time

Job Title: Technical Support Analyst (Internal Systems)
Location: London
Salary £40K + Company Benefits

Main Purpose of the Job

My client is looking for a Technical Support Analyst in our internal systems team to help support, maintain and upgrade our internal production environment which is primarily based on Windows Server and VMware technology.

The successful candidate will be expected to provide a combination of day-to-day support and maintenance on existing systems as well as provide assistance in a planned programme of ongoing project work to upgrade and replace aged architecture.

Main Duties and Responsibilities

• Help manage and support the internal production environment including;
1. Provide assistance and technical support on incidents assigned from our service desk from end-users.
2. Carry out initial investigation of problems from automated system alerts.
3. Perform regular scheduled maintenance, including some work outside normal business hours.
• Assist with a programme of planned, ongoing project work to upgrade and implement new systems and replace aged architecture.
• Assist with regular, scheduled testing of disaster recovery procedures.
• Investigate and report security breaches on the network.
• Help with ongoing work to discover and document existing systems and ensure compliance i.e. with licensing or company policies.

Person Specification

The ideal candidate will bring with them:
• An ability to manage technical solutions.
• Strong multi-tasking and time management skills to be able to manage and appropriately prioritise multiple ongoing support and maintenance issues.
• Effective communication skills; an ability to understand business requirements from internal stakeholders and help provide consultative recommendation for best practice implementation or fix.
• An ability to work independently within a small team.

Knowledge and Experience

Essential Skills:

• Previous operational experience of both supporting and maintaining the following Microsoft technologies, along with a relevant and current version MCP/MCSA accreditation;

o Windows Server, including both server administration and Active Directory
o Exchange Server administration
o Windows Enterprise and Office, deployment and administration

Desirable Skills:

• ITIL Foundation and/or PRINCE2
• Experience or accreditation in the following Microsoft technologies;

o System Centre
o Windows Server Update Services
o Lync Server administration

• Previous exposure to Microsoft SharePoint and Dynamics CRM server environments.
• Operational experience and/or accreditation that demonstrates an ability to administer and manage virtualisation technologies; VMware ESX and/or Microsoft Hyper-V.
• Operational experience of supporting remote desktop technologies, i.e. Citrix and/or Remote

Desktop Services.

• Operational experience of supporting server hardware and storage technologies, i.e. HP, Dell or equivalent.

For further details or to apply please email CV to [contact details removed]

Contact
John Doherty
Posted
Reference
TSA-98-99

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2nd Line Engineer / Technical Support

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

A well-established IT service provider are seeking a pro-active individual to work with their 2nd line team of engineers to provide remote and on-site technical support for a variety of clients mainly based in London, but as well as worldwide.

You will be primarily responsible for troubleshooting issues reported to you by their service desk and to attend on-site when required. A successful candidate must be able to work as part of a dynamic team, have a sound understanding of Networking, Microsoft Windows (Server and Workstation Platforms) and Microsoft Office Applications.

Essential:

- Open minded and willing to learn.
- Excellent communications skills.
- Excellent problem solving skills. Logical and analytical approach to fault finding.
- Strong technical communication and documentation skills.
- Must be self-motivated and able to manage their time and priorities.
- Must be able to function as part of a team and independently when onsite.


Technical Requirements:

- Must have 3+ Years’ experience in a similar role.
- Knowledge of Windows Desktop and Server operating systems.
- Experience with Microsoft Applications, especially Microsoft Outlook.
- Current Microsoft MCITP Qualifications are an essential requirement.
- You should be able to demonstrate the ability to support workstations running Windows 7 or greater in domain environments.
- Must have a good understanding of Internet connectivity in all of its forms (ADSL, FTTC, EFM and Ethernet), Networking, Security Appliances and VPN’s.
- A good working knowledge of Apple OS X Platforms.
- Basic knowledge of BlackBerry, iOS, Android and Windows Phone mobile operating systems.


Desirable:

- MCSA/MCSE
- ITIL v3 Foundation
- Cisco CCNA/CCNP Qualifications
- VoIP
- A full Valid UK Driving License

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00011538

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Technical Support Analyst (Internal Systems)

Basic job
Recruiter
Eligo Recruitment Ltd
Salary
Competitive + Company Benefits
Location
The City
Job term
Permanent
Job hours
Full time

Job Title: Technical Support Analyst (Internal Systems)
Location: London
Salary £40K + Company Benefits

Main Purpose of the Job

My client is looking for a Technical Support Analyst in our internal systems team to help support, maintain and upgrade our internal production environment which is primarily based on Windows Server and VMware technology.

The successful candidate will be expected to provide a combination of day-to-day support and maintenance on existing systems as well as provide assistance in a planned programme of ongoing project work to upgrade and replace aged architecture.

Main Duties and Responsibilities

• Help manage and support the internal production environment including;
1. Provide assistance and technical support on incidents assigned from our service desk from end-users.
2. Carry out initial investigation of problems from automated system alerts.
3. Perform regular scheduled maintenance, including some work outside normal business hours.
• Assist with a programme of planned, ongoing project work to upgrade and implement new systems and replace aged architecture.
• Assist with regular, scheduled testing of disaster recovery procedures.
• Investigate and report security breaches on the network.
• Help with ongoing work to discover and document existing systems and ensure compliance i.e. with licensing or company policies.

Person Specification

The ideal candidate will bring with them:
• An ability to manage technical solutions.
• Strong multi-tasking and time management skills to be able to manage and appropriately prioritise multiple ongoing support and maintenance issues.
• Effective communication skills; an ability to understand business requirements from internal stakeholders and help provide consultative recommendation for best practice implementation or fix.
• An ability to work independently within a small team.

Knowledge and Experience

Essential Skills:

• Previous operational experience of both supporting and maintaining the following Microsoft technologies, along with a relevant and current version MCP/MCSA accreditation;

o Windows Server, including both server administration and Active Directory
o Exchange Server administration
o Windows Enterprise and Office, deployment and administration

Desirable Skills:

• ITIL Foundation and/or PRINCE2
• Experience or accreditation in the following Microsoft technologies;

o System Centre
o Windows Server Update Services
o Lync Server administration

• Previous exposure to Microsoft SharePoint and Dynamics CRM server environments.
• Operational experience and/or accreditation that demonstrates an ability to administer and manage virtualisation technologies; VMware ESX and/or Microsoft Hyper-V.
• Operational experience of supporting remote desktop technologies, i.e. Citrix and/or Remote

Desktop Services.

• Operational experience of supporting server hardware and storage technologies, i.e. HP, Dell or equivalent.

For further details or to apply please email CV to [contact details removed]

Contact
John Doherty
Posted
Reference
TSA-98-99

Applied

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IT Manager, SQL Server, Citrix, Vauxhall, £50k - £60k

Basic job
Recruiter
Langley James Ltd
Salary
Competitive + pension
Location
London
Job term
Permanent
Job hours
Full time

IT Manager, SQL Server, Citrix, Vauxhall, £50k - £60k

An exciting opportunity has arisen within the legal industry for an experienced Head of IT who will primarily be responsible for the firm’s IT and communications network and systems. The successful candidate will also be required to manage an IT/Technical Support Assistant, project manage the integration and implementation of line-of-business applications and provide a strategic overview to meet future business and system requirements.

Responsibilities

* Manage the support of all current ICT systems.
* Implement a help desk ticketing system and provide reports as necessary.
* Assist with the implementation and integration of the planned new CRM system and any other line-of-business applications.
* Manage and develop IT/Technical Support Assistant, including training, evaluation, guidance and disciplinary matters.
* Manage financial aspects of the IT Department, including purchasing, budgeting and budget review.
* Develop and implement all IT policies and procedures, including those for security, disaster recovery, standards and service provision.
* Negotiate and administer supplier contracts and service agreements.

Essential Skills, Knowledge and Experience

Excellent knowledge of SQL Server, Citrix Access Essentials, email filtering and archive technologies, Splicecom telephone systems, Microsoft Windows Server 2003/2008/2012, Microsoft Office 2007/2010/2013, Microsoft IIS, Mac OSX, iPad, iPhone

The ideal candidate will have demonstrable IT Management experience gained within a multi-office environment, preferably in the professional service sector.

Salary £50k - £60k + pension and 22 days holiday plus Xmas shutdown

Don't miss out on this fantastic opportunity. If you feel that you have the skills required to succeed at this role, Apply Now!

Contact
Langley James Limited
Posted
Reference
KE-LJ7784

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Recruitment Consultant

Basic job
Recruiter
Support Services Group (1)
Salary
From £45,000 to £100,000 per year + Be your own Boss!
Location
East London
Job term
Permanent
Job hours
Full time

If you’re currently working as a Recruitment Consultant, the idea of running your own business has probably crossed your mind.

SSG can help.

We’ve already helped hundreds of Recruitment Consultants launch their own Recruitment business. Some are still working with us; others have sold their businesses and have made big bucks!

We can help you with:

Names and Brands for your Recruitment Business
Your own website – specific to your business
Your logo, stationery and business cards
Email hosting and Technical Support
Job Posting and CV Search facilities with major job boards
Full back office support
Business development mentoring and guidance
Accounts, compliance and all legal formations

We will help you to create your new business, then provide support for as long as you need us.

“So what does SSG get out of it? You don’t do it for free”

If we had a penny for every time we’ve heard someone say this....

Well, you’re absolutely right, no we don’t offer our service for free – BUT we would never take more 30% from all that you bill, AND we launch your business for free –no monthly fees, no setup costs, nothing.

Sound good? Of course it does! We’ve been in this game for over 10 years so we know you’ll be looking for some more info, why not visit our website then give David Jones a call for an informal chat

Contact
David Jones
Posted
Reference
CH/16042014/EastLondon

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Recruitment Consultant

Basic job
Recruiter
Support Services Group (1)
Salary
From £45,000 to £100,000 per year + Be your own Boss!
Location
North London
Job term
Permanent
Job hours
Full time

If you’re currently working as a Recruitment Consultant, the idea of running your own business has probably crossed your mind.

SSG can help.

We’ve already helped hundreds of Recruitment Consultants launch their own Recruitment business. Some are still working with us; others have sold their businesses and have made big bucks!

We can help you with:

Names and Brands for your Recruitment Business
Your own website – specific to your business
Your logo, stationery and business cards
Email hosting and Technical Support
Job Posting and CV Search facilities with major job boards
Full back office support
Business development mentoring and guidance
Accounts, compliance and all legal formations

We will help you to create your new business, then provide support for as long as you need us.

“So what does SSG get out of it? You don’t do it for free”

If we had a penny for every time we’ve heard someone say this....

Well, you’re absolutely right, no we don’t offer our service for free – BUT we would never take more 30% from all that you bill, AND we launch your business for free –no monthly fees, no setup costs, nothing.

Sound good? Of course it does! We’ve been in this game for over 10 years so we know you’ll be looking for some more info, why not visit our website then give David Jones a call for an informal chat

Contact
David Jones
Posted
Reference
CH/24032014/NorthLondon

Applied

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Application Support Manager; Cloud; SaaS; Richmond up to £45k

Basic job
Recruiter
Langley James Ltd
Salary
Competitive + Benefits
Location
St. Margarets and North Twickenham
Job term
Permanent
Job hours
Full time

Application Support Manager; Cloud; SaaS; Richmond up to £45k

Application Support Manager is required by one of the world's most enterprising software Companies from their UK Head Office in Richmond. The Global appeal of this Company and the software it creates is impressive as is its lists of clients and as they have embraced cloud technologies, the Company have entered an exciting phase in their development.

As Application Support Manager you will have experience of delivering an efficient 1st and 2nd line support function to a range of clients who expect the highest levels of service. The Application Support Manager will also be someone who recognises urgency and takes ownership of client queries. As well as the hands on technical support experience, you should also have the motivation to continually strive for excellence and be comfortable with your own suggestions and best practice improvements.

Key Technical Experience:
Windows Server 2003, 2008, 2008 R2
MS SQL Server
VB6 & VB.Net would be highly desirable
Network and Infrastructure troubleshooting would also be desirable.

As Application Support Manager you will have excellent communication skills and be comfortable dealing with customers, both internal and external, on all levels. You will also be a natural mentor and motivator for the small support team.

The Company's international HQ is in Sydney Australia and for the right Application Support Manager the Company will offer the chance to visit the Sydney office for training.

For the right candidate, the Company will pay up to £45k.

If you feel you are the right candidate, please click the apply now function asap

Contact
Langley James Limited
Posted
Reference
LJ7754

Applied

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Independent Financial Adviser - Graduate

Basic job
Recruiter
Lord Financial Limited
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

Senior Advisers within a leading City-based IFA firm are looking for bright, motivated individuals to join their Graduate Training Scheme.

The graduate will receive the training and technical support required to ensure the successful negotiation of the ‘Diploma in Financial Planning’.

This incorporates exams in RO1 – Financial Regulation & Ethics, RO2 – Investment Principles and Risk, RO3 – Personal Taxation, RO4 – Pensions & Retirement Planning, RO5 – Financial Planning and RO6 – Financial Planning Practice. Importantly, all the costs of this process are borne by the scheme.

Intensive, ongoing client-facing and advisory skills will be developed in order to allow the graduate to build a successful and lucrative career in financial services.

Once qualified, the graduate will have the opportunity to become an Independent Financial Adviser within our prestigious city office.

Our client-base consists of professional, high-net-worth individuals who mainly work within law and investment banking. We also work exclusively on an ‘in-house’ basis which means our clients come to see us in our offices.

Less time wasted travelling to and from meetings means more time to see clients and provide them with a professional service. These two things combined result in a very lucrative opportunity for the successful graduate.

We are in a position to help our clients with all aspects of their finances from recommending the best savings accounts through to structured portfolios designed for short, medium and long term tax efficient investment strategies and contingency planning.

Furthermore, our independent status allows us to find our clients the best and most appropriate products and services available for their needs as opposed to being ‘tied’ to a provider or panel.

Finally, this opportunity provides excellent remuneration potential for the right candidate. One of our core principles is to reward effort and ability in a clear and transparent way and to allow those who work within our group to achieve their goals.

Contact
Dee Pattni
Posted
Reference
1760926-1

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H&S Manager

Standard job
Recruiter
Interaction Recruitment plc
Salary
From £35,000 to £35,000 per year
Location
Epsom and Ewell
Job term
Permanent
Job hours
Full time

An established property maintenance and installation organisation, which specialises in servicing of gas central heating and hot water services to domestic, private, commercial landlords and industrial property owners of all kind are currently recruiting for a Health & Safety Manager to be based from their head office in Ewell, Surrey.

As the Health & Safety Manager you will be responsible for the provision of a proactive health, safety and welfare service to the Chief Executive, Managers, Employees and other stakeholders of Group enabling the Company to discharge its statutory and non-statutory health & safety obligations.

Roles and responsibilities will be as follows:
· Act as the organisations lead competent person for health and safety as defined by the Management of Health and Safety at Work Regulations 1999.
· Advise on any faults in respect of safety/quality and on action required/taken.
· Ensure the organisation complies with current health and safety legislation approved codes of practice and guidance in relation to employment and service provision.
· Monitor, evaluate and review Health and Safety policy and practice, make recommendations and implement new policies and procedures as required.
· Assist in the identification of training needs for employees and develop and deliver training as required.
· Investigate, or where appropriate, to assist others to investigate the circumstances and causes of accidents and take necessary steps to prevent a recurrence.
· Manage the internal asbestos surveying service and programme of fire risk assessments and where necessary relevant control measures.
· Undertake any other duties as required by management, commensurate with the grade of the post.
· Undertaking any risk assessments as required.
· Prepare health & safety reports and statistical/performance data and present reports at Board, Audit & Risk and other Committees, Panels and forums as required.
· Respond to safety concerns from employees, tenants safety representatives, and members of the public, relating to the activities of T Brown Group Contracts or its contractors/sub-contractors.
· Prepare Monthly H&S reports to the Directors and an annual QHSE report to the Company.
· Manage and control the companys recycling and waste management procedures
· Provide technical support to all projects, which may have environmental impacts and aspects.

Applications are now invited from candidates with the following qualifications:
· NEBOSH Diploma
· NEBOSH National Certificate in Construction Health and Safety
· NEBOSH National General Certificate in Occupational Health and Safety
· NEBOSH Certificate in Environmental Management - desirable
· NEBOSH National Diploma in Occupational Health and Safety or IOSH equivalent - desirable

This position offers a fantastic opportunity for the right candidate, for more information about this role or keen on a new opportunity within the Building Services sector, please contact Adam Brown on [contact details removed] or [contact details removed]

Contact
Adam Brown
Posted
Reference
177523

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Systems Manager - Microsoft & Linux-Digital Media Trading Desk

Basic job
Recruiter
Applitracker Limited
Salary
From £55,000 to £65,000 per year
Location
London
Job term
Permanent

The Role:

The systems manager will be responsible for the global provision of all proprietary and desktop IT systems. They will need to maintain relationships with external vendors and outsource providers which run the office systems and make sure that agreed SLA's are adhered to.

The manager will be responsible for maintaining system security and act as a gatekeeper for software releases from the software development teams.

This will be a wide-ranging and challenging role and will require an experienced systems administrator who can not only support the global business but develop and evolve the core server & network services required as the organisation grows and evolves.


Core Responsibilities and Skills:

*Technical experience in infrastructure, networking and Microsoft & Linux technology with a hands on approach where necessary.

*To provide front-line technical support, through efficient and timely use of the resources available, whilst endeavouring to meet the Service Level Agreement in place with our vendors where ever possible.

*Perform daily examination of monitoring, backup status, and rectify any issues.

*Provide up to date information to the line manager regarding problem resolution status and possible impact of issues on related systems.

*Research and design solutions, participate and lead various technical projects and software roll outs.


As a Systems Administrator you must have most of the following:

*Extensive knowledge of Networking and TCP/IP (routing, BGP, IPSEC, VPN, DNS).

*Knowledge of managing Microsoft Exchange Server / Office 365.

*Advanced Windows server administration including Active Directory.

*Advanced Linux server administration skills (preferably Ubuntu).

*Extensive knowledge with WAN and LAN products (Cisco, Dell, Load balancing, firewalls).

*Knowledge of database management (MySQL, Oracle).

*Familiarity with Microsoft operating systems, specifically Windows Server 2003/8/2012 and Windows 7/8.

*Good knowledge of monitoring tools and exception based management.

*Knowledge of ITIL, SaaS, systems security best practices.



This advert was posted by Propel - an award winning recruitment consultancy supporting marketing, advertising and technology in the digital world. We match talented professionals with opportunities from digital employers, be they industry stalwarts or the next big thing. Overall, we make talent count.

Services advertised by Propel are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for our roles, many from people who meet or exceed the requirements. Whilst we try to respond to as many applicants as possible, you can assume that you have not been selected for interview if you do not hear from us within 14 days.

Contact
Paul Benson
Posted
Reference
JC SYSMAN555

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