This company is a customer focused organisation providing technical software, services and support to the healthcare market. They currently have vacancies for IT Helpdesk Analysts to support their new helpdesk based in Scotland.
Job Description To effectively provide technical support to our client and its customers. To review/analyse and troubleshoot technical problems on customers systems /hosts. To communicate with tier 1 & 3 in a professional manner and to provide a high ...
Reporting to the Team Leader, the engineer is responsible for 1st line technical support to external clients & internal employees, assisting them with server, application, desktop, networking and hardware problems and Change Requests via phone, email & ...