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5 results

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Customer Service / Administrator / Sales / Data Entry / Admin / Secretary

Standard job
Recruiter
Big Recruitment
Salary
Competitive + Work From Home / Commission Only
Location
United Kingdom
Job term
Permanent
Job hours
Full time

IMMEDIATE START!!!

Due to their current level of growth, our Client requires candidates with any level of experience in Administration, Customer Service and Sales.

Due to the success of our previous Recruitment Campaigns we now have an ever increasing database of both Clients and Vacancies requiring candidates with all levels of experience.

What makes us so successful is that we Guarantee you will receive information on the role once you apply within 24 hours, a choice of roles and a guaranteed telephone interview.

So if you would like to apply for this role or would like information on any of the other roles that you would be suitable for, please click the apply now button, fill in the information and we will be in contact

Our Recruiters are looking for Applicants in all Areas Across the UK.

We provide our service to applicants free of charge.

There is no experience necessary for this role and some of the most successful applicants often come from the following Background: Account Manager, Account Director, Armed Forces, Marketing, Telesales, Business Development, Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin, Office

Contact
Amy
Posted
Reference
UK1

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Claims Data Analyst (SQL)

Standard job
Recruiter
I4 Recruitment Ltd
Salary
From £21,000 to £22,000 per year
Location
Norwich
Job term
Permanent
Job hours
Full time

Claims Data Analyst (SQL)
Based in Norwich
Salary up to GBP22k per annum

JOB PURPOSE:
-To understand the business claims and invoicing management cycle.

-Analyse claim processes and system issues, creating detailed reports and data manipulation routines using Microsoft SQL/Office, that meet business / customer expectations.

PRINCIPAL TASKS OF JOB:
Provide the Claims Management Team direct support, analysis and detailed reporting which includes:

-Claims data analysis
-Customer sales invoice reporting
-Develop solutions that improve the business claims management process.
-Maintain technical liaison with Production System Administrators and the IT Development Team.
-To be adaptable within a fast paced work environment, coping with many ongoing new challenges
-Keep an assertive dialogue with customer representatives, when dealing with invoice queries regarding any presented data.
-Respond to ad hoc data requests by customers which support the agreement and conclusion of sales invoices.
-Ensure compliance of company policies and procedures.
-To be aware of the Health & Safety requirements, in accordance with guidelines as set out in the Health & Safety manual.

Knowledge:
- Advanced Database Querying Skills: MS SQL 2005 +
- Microsoft Excel
- Sharepoint
- Microsoft Windows 7
- BTEC IT Degree
- At least 2 years commercial experience (IT Analyst other Data Analyst)
- Finance/Commercial experience and approach

Contact
Dale King
Posted
Reference
i4R-DK5674

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Field Sales / Area Sales / Direct Sales

Standard job
Recruiter
Big Recruitment
Salary
Competitive + Work From Home / Commision Only
Location
United Kingdom
Job term
Permanent
Job hours
Full time

We are Urgently recruiting for Candidates in the Field Sales, Area Sales and Direct Sales Sector.

Due to the success of our previous Recruitment Campaigns we now have an ever increasing database of both Clients and Vacancies requiring candidates with all levels of experience.

What makes us so successful is that we Guarantee you will receive information on the role once you apply within 24 hours, a choice of roles and a guaranteed telephone interview.

So if you would like to apply for this role or would like information on any of the other roles that you would be suitable for, please click the apply now button, fill in the information and we will be in contact

Our Recruiters are looking for Applicants in all Areas Across the UK.

We provide our service to applicants free of charge.

So please complete the Application form by clicking the apply now button and we'll ask a few more questions about what you're looking for!

There is no experience necessary for this role and some of the most successful applicants often come from the following Background: Account Manager, Account Director, Armed Forces, Marketing, Telesales, Business Development, Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin, Office

Contact
Amy Thomson
Posted
Reference
NAT-FSn.

Applied

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Operations and Training Coordinator- Maternity Cover

Standard job
Recruiter
I4 Recruitment Ltd
Salary
Competitive
Location
Great Yarmouth
Job term
Temporary
Job hours
Full time

Operations and Training Coordinator - Maternity Cover
Great Yarmouth
This position is a full time (37.5 hours per week) temporary contract of up to 18 months
The position offers a competitive salary, plus attractive Company benefits.

Forming part of the world's largest integrated geotechnical, survey and geosciences Company, we now have a vacancy for an Operations and Training Coordinator to cover Maternity Leave, at the Great Yarmouth office.

You will be primarily responsible for the delivery of an effective administrative service to the Operations Department, overseeing and facilitating all personnel travel and accommodation arrangements. In addition, ensuring that mandatory offshore certification is kept up to date and stored confidentially.

Linking in with the HR Department you will also coordinate, facilitate and organise Company training to support the strategy of the organisation.

Position Requirements:

Key Responsibilities:

* Responsible for the co-ordination and arrangement of travel requirements for all personnel to include; Flights, Hire Cars, Visa's, inoculations and accommodation under the direction of the Operations Manager and Deputy Operations Manager.
* To ensure up to date and relevant documentation is kept on file for all personnel to include; Visa's, Passports and Seaman's Documents.
* To be responsible for the co-ordination and arrangement of survival and medical offshore certificates
* To support the operations team with the administration of daily staff reports/ weekly site reports and all project specific documentation.
* To support the HR Department in the administration of new starter information and personnel records.
* Responsible for the co-ordination and facilitation of training for all personnel under the direction of the HR Advisor.
* Maintenance and monitoring of personnel training records.
* All administration related to training provision including the raising of Purchase orders.·
* Build effective relationships with managers and employees.
* Data input and general administration associated with Operations/ HR Department.

The candidate must be able to work in a team and have a practical and flexible outlook as they will be a part of a multi-discipline team in a challenging environment.

Applications are welcomed from candidates with a relevant qualification in Travel and Tourism (or equivalent) and must have at least 2 years administrative experience. Experience of working in an offshore industry is desirable.

Candidates must be able to demonstrate excellent planning, organizational and communication skills and an ability to cope under pressure and change.

Excellent computer literacy including use of HR Databases, Spreadsheets & Word Processing is also essential.

Contact
Dale King
Posted
Reference
i4R-DK-5658

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Customer Services Manager

Basic job
Recruiter
Simplified Recruitment
Salary
Competitive
Location
Norwich
Job term
Permanent
Job hours
Full time

Job Title: Customer Services Manager

Location: Norwich, Norfolk

Salary: Dependant on Experience

Our client is a fantastic national brand who specialise in removals and storage, offering a full range of professional removals and storage services for home and business. They are currently looking for a Customer Services Manager, to join their Move Coordinators team, based in Norwich.

Job Purpose for Customer Service Manager:

- To lead and manage the Move Co-ordination team to ensure they maximise revenue through prompt and professional move management.

- To review all KPI's relating to the coordination team on a daily, weekly and monthly basis.

- Deliver a consistent superior service in line with the company quality standards and improve the customer experience.

- Comply with company cash management guidelines.

Responsibilities of The Customer Service Manager:

- Manage Move Coordination team through adherence to 'daily task list'.

- To conduct monthly reviews of Coordination team.

- To maintain and monitor an up to date training matrix for Move Coordinators.

- To build and maintain effective working relationships within the co-ordination, sales and operational teams.

- To be proactive and promote a supportive and positive culture throughout the Move Coordination team.

- To encourage a sales driven Move Coordination team to deal with enquiries in a prompt and professional manner always looking to up sell across all products.

- Manage queries from customers regarding quotes, moving towards closing the sale and up selling where possible.

- Ensure full accuracy and data integrity within the Navision database including correct input of all enquiries and all customer communication.

- Work closely with Sales Consultants to arrange sales visits and ensure their diaries are managed and planned efficiently.

- To ensure accurate and professional sales quotations are submitted within 48 hours of Survey Date.

- Liaise with operations to ensure bookings are accurately made and acceptance administration is completed.

- Ensure 100% adherence to the 3 call process.

- Invoice and payment to be made on all bookings to ensure group cash management targets are met.

- To support their co-ordination team in resolving customer complaints and claim settlement and to be first point of contact for the escalation of all disputes.

KPI's:

- Effective management of all incoming calls and enquiries.

- Accurate input on Navision.

- Increase in enquiry base.

- Conversion of enquiries to quotes.

- 12 monthly reviews.

- Adherence to the 3 call process.

- Cash management. Manage Move Coordination productivity.

- Customer queries and complaints managed.

- Improvement to budgeted claims percentage. Branch use again score 95%. Branch service score of 8.7.

Skills, Knowledge & Experience:

- Managerial experience and leadership skills.

- Customer centric and team player.

- Outstanding customer service skills.

- Excellent communication skills both verbal and written. Excellent telephone manner.

- Ability to inspire, motivate and lead a team and create a can do environment.

- Ability to coach and train others.

- Ability to deal with complaints and resolve problems

Please apply online with your CV and covering letter, stating your salary expectation. You must be eligible to work in the UK.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR1909730600d44653

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