Our Client is one of the largest designers, manufactures and supplers of Automotive parts in the UK
Are currently looking to recruit an Applications Engineer
Responsible for the selection of mechanical products used in the automotive industry, providing full technical appraisal of the application by calculation and use of standard formula and data files.
Responsible for the preparation of quotations, assemblies and spare parts to meet customer requirements.
Responsible for providing technical support to sales engineers, agents and customers, worldwide
To work within an ISO 9001 environment in providing a service to the sales department and customers, involving selection and quotation of units and spares. To provide technical support, site service work, Marine sales support and project work. Negotiation and checking of contracts is an essential part of this job.
Degree in Mechanical Engineering or a Science / Mathematics Degree
Preferably several years related mechanical engineering experience. An understanding of rotating machinery and previous technical selection is desirable. Formal technical quotation experience and commercial contract understanding/negotiation skills are also desirable.
Full training of a candidate with the right aptitude, but no relevant experience is a possibility.
The Service Engineer will be geographically located in Bedford and will be part of a team providing 24/7 technical support to our customer base. You will be required to travel to customers' sites to lead Installation and commissioning projects and to carry out service & inspection work in line with on-going service schedules. While at site, you will be required to co-ordinate installation resources, liaise with the customer to resolve any problems, ensuring a successful conclusion to the relevant installation/project. The engineer will also be responsible for increasing our customer service activity, commissioning machines as well as conducting successful acceptance tests, ensuring relevant and timely reports are submitted as required.
The successful candidate should have the following skills and experience:
* A sound knowledge of using Siemens S5, S7, Allen Bradley and Beckhoff PLCs as diagnostic tools; * Experience on PC based operating & control systems is essential; * Experience in the use of protocol and programming of Siemens Master drives, Lenze AC drives, Rexroth and Baumuller drives; * Experience of rotating machinery and PLC system programming; * Experience in the maintenance and operation of slitting & rewinding equipment would be an advantage; * An understanding of basic mechanical engineering principles and previous maintenance or a service engineering background; * Strong background in a field based customer support role; * Experience of working within remote diagnostic, technical support solutions in a customer support environment is desirable; * Good interpersonal and communication skills; * The ability to work on your own initiative; * Good level of multi-skilling (programming, electronics, electrics, mechanics, pneumatics, hydraulics, etc.);
* The ability to read and understand engineering and ladder logic drawings;
The ability to communicate verbally and in writing to a high level in English is essential and other languages would be a great attribute
Junior / Graduate Systems Hotline Engineer to £24k + benefits Kettering, Northampton
Our client is one of the UK’s market leaders in the specialist area of automation and materials handling solutions, and as a result of continued success and a planned program of strategic growth, they are now seeking to recruit a highly enthusiastic and self motivated Systems Hotline Engineer to work on a diverse range of “live issues” and expectations of an extensive UK wide customer base through the effective application of the 24/7x365 hotline support service.
Reporting directly to the Hotline Service and Support Manager, the successful candidate will undertake a range of duties and activities to both internal and external customers, in ensuring the provision of a 24 x 7 x 365 technical support function and the achievement of contractual service level agreements.
Tasked with making recommendations and improvements through a continuous improvement process that is committed to delivering the highest levels of customer service and support, you will resolve client issues and support and assist the account management team in problem resolution, occasionally undertaking site visits.
With the ability to work autonomously or as part of a team, you will demonstrate exceptional organisational and communication skills at all levels, and will thrive within a busy multi-project environment where effective prioritising is key to success. You will be committed to absolute customer satisfaction and will demonstrate strong problem solving and focus on outcome abilities, escalating situations as appropriate.
Skilled in the use of Unix based operating systems and qualified to ideally degree level in a relevant computing or electrical / electronic discipline, you will be flexible to travel on occasions and will be seeking a genuine career progression opportunity within a globally renowned market leader and so it is essential that you possess a full driving licence and be qualified in a relevant engineering discipline.
In return an excellent remuneration and benefits package are available for a suitably committed and capable electrically biased technical support professional. Interested? Then contact the Materials Handling Team at Premier Technical Recruitment on [contact details removed] or email your cv to [contact details removed] for further details.
The Ideal candidate for the position would have a wide range of skills to undertake a range of Installation and maintenance activities. Candidates must be willing to work away from home 3-4 nights a week working on 45 hour contract. Overnight allowance is paid along with overtime as and when necessary.
Key Duties: • Installation of electrical elements and ANPR/CCTV equipment including various networking peripherals to specified standards. • Read job sheets, specified documentation and prepare all necessary equipment to complete jobs. • Perform routine maintenance services. • Liaise with clients and customers to find out relevant information required. • On job completion, test systems and train customers on its functions. • Where required, solve practical problems: detect and repair system faults. • Complete all paperwork including time sheets and expenses to specified standards and submit by stated deadlines. • Keep the office team updated of job progress and provide them with technical support when required. • Adhere to all health and safety and welfare requirements and comply with the policies and procedures relating to company operations. • Perform any other duties that may be assigned on an as needed basis.
The Individual: • Be able to demonstrate a logical approach to resolving technical solutions. • Use hand and electrical tools with competence. • Good interpersonal skills to liaise with customers. • •Team player.
Knowledge: • Knowledge of the latest ANPR/CCTV systems.
This company supplies a complete range of identity and security related products including PVC card printers, lanyards, plastic cards and all associated accessories.
They are looking for a confident, enthusiastic and self motivated person to assist in operation aspects of the business as well as technical support and account management. You will be a self starter with a good telephone manner and strong administrative skills.
Your role will involve aspects of sales and administration including internal and external support, preparing for and attending exhibitions, sales order processing, procurement and marketing together with the wide range of tasks associated with working in a small business.
Your role will involve aspects of the following:-
- Preparing quotations for both new and existing customers - External support for PVC card printers and software - Receiving and processing orders including packing and despatch - Stock replenishment - Management of the bureau involving card design and printing - Preparing for exhibitions and events - Helping to keep the website up to date - Research new business opportunities - Development of existing accounts - Gather customer information relevant to sale/future sale - Assist in the production of mailshots HTML e-mailshots to customers and to keep them up-to-date with latest company news - Follow up mailshots/emails leading to demonstration/visit/sale - Attend exhibitions and conferences - Any other reasonable duties as and when required.
You must be:-
- Conversant with MS Office especially MS Excel and Word 2010 - Literate and accurate with an eye for detail - Able to work under your own initiative - Be able to learn a wide range of products - Be willing and able to learn new software and hardware - Able to multitask and work well under pressure - Organised and efficient - Confident and able to build up a rapport with customers - Able to learn on the job and use a common sense approach when required
Other software used in addition to the above includes: Sage Line 50; ACT!; Quotewerks and Card Exchange (card management software).
This is an exciting opportunity for someone looking for a varied role and experience in a small but growing business.