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224 results

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Customer Service Administrator / Administration / Customer Service

Basic job
Recruiter
Networx Solutions
Salary
From £14,581 to £18,148 per year
Location
Blackburn with Darwen
Job term
Contract
Job hours
Full time

Customer Service Administrator / Administration / Customer Service
Blackburn
Salary £14,581 to £18,148 depending on skills
Maternity Leave Cover (minimum 9 months)

Our client has an opportunity for a Customer Service Administrator to join their team based in Blackburn. The key responsibility of the role will be to provide customer service to all of their clients and customers. You will provide telephone and email assistance and perform administrative duties throughout the department. They are looking for a team player to provide an impeccable and efficient service who will also process orders in a professional manner.

They are looking for the ideal candidate to be customer focussed and have previous customer service department experience. They are looking for an experienced Administrator who has experience of handling complaints by telephone, letter and email. You will have an excellent telephone manner and be a strong communicator both with written and verbal communication. A strong user of Microsoft Word you will also have a knowledge of Excel. Organised and working on your own initiative you will be a great problem solver and work on your own initiative with minimal supervision.

Contact
Sam Brown
Posted
Reference
NTXAW21709
Duration
9 Months

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Customer Service Apprentice

Basic job
Recruiter
Knowledge Web Limited
Salary
From £3 to £6 per hour
Location
Manchester
Job term
Permanent
Job hours
Full time

Apprentice CUSTOMER SERVICE ASSISTANT
We are an online lead generation company and are looking for a hard-working, highly organised team member to manage all our customer service issues. The applicant should have/be:
Dealing with inbound enquiries via telephone / e mail / Online
Full Training will be provided although customer service experience can be helpful
Must have excellent customer service skills, no cold calling will be involved
Great customer service skills
Highly organised
Efficient
Professional telephone manner
Able to multi-task
Computer literate

This is a fantastic opportunity to join a growing team. If you feel you have the right skills to succeed in this environment, please send your CV along with a covering letter outlining your skills.
This position is for an immediate start.
Salary: TBA – DEPENDENT ON AGE/EXPERIENCE (will pay more than minimum salary although will discuss this at interview)
Hours of work: 30 hours (Hours can be worked out to suit, but we normally finish at 3.00 pm on a Friday)

Contact
Samantha Markham
Posted
Reference
CS_M3_MH

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Customer Service Advisor

Basic job
Recruiter
Simplified Recruitment
Salary
From £13,100 to £13,100 per year
Location
Stockport
Job term
Permanent
Job hours
Full time

Job Title: Customer Service Advisor

Location & Post Code: Stockport, Cheshire (SK4)

Salary: £13,100 per Annum, Contributory Pension Scheme

Working Hours: 9am - 5pm; Monday to Friday

Our client is a leading manufacturer of made-to-measure window coverings supplying retailers in the UK. An opportunity has now has arisen for a Customer Service Advisor to join their small, industrious team based in Heaton Mersey, Stockport.

This is the ideal role for a dynamic person with a background in telephonic or customer service work looking to join a company offering a supportive work environment.

As a Customer Service Advisor, you will be responsible for supporting their business administration by taking incoming calls and investigating any issues, problems, product queries their client may have.

This is not a sales role.

You will act as the first line of support for customers and will be working autonomously as well as part of a team.

To be considered, you ideally will have at least one year's experience in a telephone based role, ideally within customer services.

As a Customer Service Advisor, you must have polite, confident and friendly telephone skills and the ability to communicate at all levels. Numerical accuracy and a positive attitude are also key along with being organised and having good administration and keyboard skills.

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR1905830300ad3712

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Customer Services Manager

Basic job
Recruiter
Simplified Recruitment
Salary
Competitive
Location
Manchester
Job term
Permanent
Job hours
Full time

Job Title: Customer Services Manager
Location : Manchester, Greater Manchester
Salary: Dependent on Experience

The Company:

Our client is a fantastic national brand who specialise in removals and storage, offering a full range of professional removals and storage services for home and business. They are currently looking for a Customer Services Manager, to join their Move Coordinators team, based in Manchester.

Job Purpose For Customer Service Manager:

To lead and manage the Move Co-ordination team to ensure they maximise revenue through prompt and professional move management. To review all KPI's relating to the coordination team on a daily, weekly and monthly basis. Deliver a consistent superior service in line with the company quality standards and improve the customer experience. Comply with company cash management guidelines.

Responsibilities Of The Customer Service Manager:

- Manage Move Coordination team through adherence to 'daily task list'.
- To conduct monthly reviews of Coordination team.
- To maintain and monitor an up to date training matrix for Move Coordinators.
- To build and maintain effective working relationships within the co-ordination, sales and operational teams.
- To be proactive and promote a supportive and positive culture throughout the Move Coordination team.
- To encourage a sales driven Move Coordination team to deal with enquiries in a prompt and professional manner always looking to up sell across all products.
- Manage queries from customers regarding quotes, moving towards closing the sale and up selling where possible.
- Ensure full accuracy and data integrity within the Navision database including correct input of all enquiries and all customer communication.
- Work closely with Sales Consultants to arrange sales visits and ensure their diaries are managed and planned efficiently.
- To ensure accurate and professional sales quotations are submitted within 48 hours of Survey Date.
- Liaise with operations to ensure bookings are accurately made and acceptance administration is completed. Ensure 100% adherence to the 3 call process.
- Invoice and payment to be made on all bookings to ensure group cash management targets are met.
- To support the co-ordination team in resolving customer complaints and claim settlement and to be first point of contact for the escalation of all disputes.

KPI's:

- Effective management of all incoming calls and enquiries.
- Accurate input on Navision.
- Increase in enquiry base.
- Conversion of enquiries to quotes. 12 monthly reviews.
- Adherence to the 3 call process.
- Cash management.
- Manage Move Coordination productivity.
- Customer queries and complaints managed.
- Improvement to budgeted claims percentage.
- Branch use again score 95%.
- Branch service score of 8.7.

Skills, Knowledge and Experience:

- Managerial experience and leadership skills.
- Customer centric and team player.
- Outstanding customer service skills.
- Excellent communication skills both verbal and written.
- Excellent telephone manner.
- Ability to inspire, motivate and lead a team and create a can do environment. Ability to coach and train others.
- Ability to deal with complaints and resolve problems.

Please apply online with your CV and covering letter, stating your salary expectation. You must be eligible to work in the UK.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR1909830600d551c6

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Customer Service Administrator

Basic job
Recruiter
Alexander Hancock Ltd
Salary
Competitive
Location
Bury
Job term
Permanent
Job hours
Full time

Our client is currently recruiting for an experienced Customer Service Administrator

The successful candidate will have experience in a similar role, be highly motivated, an excellent communicator with good customer service skills.

Good keyboard skills, with excellent attention to accuracy and detail and the ability to work to deadlines.

Key Responsibilities:

Entering sales orders onto the system
Taking orders over the phone
Answering customer queries
Processing EDI orders
Chasing up deliveries
Maintaining customer price lists
Entering customer references and other data onto the system
Liaising with Warehouse, Sales and Design Departments
Occasional cover of reception and switchboard
General administration duties

Contact
Liz Hancock
Posted
Reference
4780 - 8

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Customer Service / Sales Advisors

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the city centre our client is currently recruiting due to our recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.

The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards

Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What we offer;

We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include;
- Generating new customer base for our clients
- Working with an enthusiastic team and the chance to be your own boss
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition.

Secondly, we are recruiting for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be more suitable for you. Recognition for hard work is given with excellent uncapped commissions and incentives as earnings.

The opportunity involves;
- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

We are currently holding appointments on a first come, first served basis, so send your CV to our recruitment team today and we will contact you with our next availability.

To apply for this advert please use this site's online system, remembering to attach your CV to your application, or alternatively if you wish you may send your CV directly to [contact details removed] . Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NatCC
Duration
Ongoing

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Sales and Customer Service Representative

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

We are currently recruiting for an enthusiastic Sales and Customer Service team for our City Centre location. Representing national high street and top brand clients with full product training provided, this could be the opportunity you have been looking for.

No previous Sales experience is required, as we have a team ready to coach and develop you in all aspects of our business and the clients, but previous customer service, or customer facing experience is an advantage.

Successful applicants will:

- Have great customer service skills

- Be a good team player

- Be looking for a new challenge

- Be focused towards hitting targets

You will be responsible for:

- Delivering high quality performance

- Understanding clients and customers requirements

- Generating a high customer service skill set

- Promoting and delivering our clients to people

Benefits include:

- Full product training and ongoing development

- Travel opportunities both in UK and overseas

- Upbeat and lively working environment to operate from and the ability to work as your own boss

Recognition for hard work with excellent uncapped commissions and incentives.

To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NATSR
Duration
Ongoing

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Sales and Customer Service

Basic job
Recruiter
SLS Recruitment
Salary
Competitive
Location
Manchester
Qualifications
Sales, Customer Service, Marketing, Hospitality
Job term
Permanent
Job hours
Full time

Exciting new opportunity to represent a growing sales and marketing company.

My Client is based in Manchester and currently requires sales representatives with great customer service and sales skills for immediate start due to expansion and client demand.

Successful applicants in a face to face field sales environment will be dealing with all aspects of the following:

Customer Service
Sales and Customer Acquisition
Marketing
Promoting Brand Awareness

Key attributes my Client is looking for are:

Great communication skills
Passion for sales
Excellent people skills
Ability to work in a team environment
Involvement in team activities
High standard of customer service

For the more ambitious person, this role offers different stages of development and progression on a “what you know” not “who you know” basis.

Sales experience is not necessary but a willingness to learn is essential. A great personality and a positive, ‘can do’ attitude would make you a great candidate for this Sales and Customer Service role.

An immediate start is an advantage however, not essential for the right candidate. Roles earnings are based on commission only + incentives.

Some Advantages:

Events, B2B and Residential Campaigns
Recognition and rewards for hard work and top performers
Travel Opportunities
The opportunity to run your own business

Experience in the following areas would be advantageous but NOT necessary: Customer Service, Sales, Marketing, Retail, Call Centre and Business Development. With this opportunity you can get the chance to grow your own business in a self employed role with tailored support and advice.

Please note this role is based out of the Manchester area.

To apply for this role, please use the online application process. If considered for this role you will receive an email regarding appointments.

ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK MANCHESTER AREA

We are unable to sponsor applicants who are not EU Citizens.

Contact
Paul Pickering
Posted
Reference
#!#JP-31792#!#

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Customer Service / Sales Advisors

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the city centre our client is currently recruiting due to our recent European expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.

The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards

Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What we offer;

We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include;
- Generating new customer base for our clients
- Working with an enthusiastic team and the chance to be your own boss
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition.

Secondly, we are recruiting for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be more suitable for you. Recognition for hard work is given with excellent uncapped commissions and incentives as earnings.

The opportunity involves;
- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

We are currently holding appointments on a first come, first served basis, so send your CV to our recruitment team today and we will contact you with our next availability.


Previous experience in the following may be relevant but not essential:
Sales, Customer Service, Marketing, Business Development, Sales Team Leader, Sales Management, Campaign Sales, Product Sales, Tele Sales. Sales Trainer, Sales Trainee.

Please note we are NOT SRL Sales Recruitment Ltd, this is a different firm, please call us on [contact details removed] if you would like to discuss this advert.

Contact
SRL Recruitment Ltd
Posted
Reference
NAT

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Administrator, Customer Services

Standard job
Recruiter
Arts Council England
Salary
From £16,645 to £16,645 per year + plus excellent benefits
Location
Manchester-City-Centre
Job term
Contract
Job hours
Full time

Administrator, Customer Services
The Hive, Manchester

Salary £16,645 per annum, plus excellent benefits

Contract: fixed term until 27 June 2014, working 35 hours per week

The Enquiries team is at the heart of customer care at Arts Council England and we need experienced staff to join us. You’ll be responding to a wide range of enquiries by phone, email, and post as well as providing a switchboard service for the whole of Arts Council England. You’ll also be part of the team that build the resources we need to answer these enquiries.

You’ll be able to respond quickly, courteously and accurately to customers from a diverse range of backgrounds, and have an understanding of the need to provide effective information services. Ideally you will have experience of a customer service environment in information services or in a contact centre.

Interviews are scheduled to be held on Tuesday 15 April 2014. Please ensure that you have availability for this date

Closing date: Friday 11 April 2014 (midnight)

Contact
Arts Council England
Posted
Reference
ADCF30
Duration
until 27 June 2014

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