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Technical Support Engineer – Networks and Applications

Basic job
Recruiter
RecruitmentRevolution com
Salary
From £20,000 to £22,000 per year + + Benefits
Location
Edinburgh
Job term
Permanent
Job hours
Full time

Technical Support Engineer – Networks and Applications - Leading UK Managed Services Brand
Edinburgh
£20,000 - £22,000 + Excellent Company Benefits Package (See below)

About Us:

We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK. Our 10 state of the art data centre facilities deliver efficiency, resiliency, continuity and ultra-fast connectivity and flexible packages provide our customers all their hosting needs to grow their business.

The Technical Support Engineer – Networks and Applications Role:

Technical Support Engineers within our Networks and Applications team are based at our Edinburgh datacentres and provide the first point of contact for both external clients and staff. This is a challenging, highly technical and hands-on role which covers a wide range of technologies. The role involves 24/7/365 shift work and call-out working. There may also be a requirement for lone working.

Desirable Knowledge, Skills & Experience:

Non-technical skills / attributes:

> Fluent and clear written and spoken English.
> An enthusiastic, driven, committed & flexible approach to work is essential.
> Candidates should possess a natural initiative and pro-activeness to their method of working, be open to new ideas and have a positive outlook.
> Ability to work well to deadlines and under pressure.
> Excellent customer service skills and experience.
> Confident and friendly telephone manner.
> Must be a team player but also able to work on own initiative.
> Full, clean driving license

Technical skills / Knowledge / Experience:

> Candidates will ideally have at least 6 – 12 month’s experience in a helpdesk environment using an ITIL driven ticketing system.
> Strong understanding of ADSL troubleshooting. Experience supporting Business-class access services such as LLU, National EFM, Metro Ethernet, FTTC.
> Demonstrable in-depth understanding of the OSI model and systematic troubleshooting approach.
> Electrical / Mechanical knowledge relevant to Data Centre technology.
> Cisco and/or Juniper experience with entry level certifications extremely desirable.
> Comfortable with both Microsoft & Linux Operating Systems.
> DNS, Email, VoIP, VPNs, Domain Registration, Databases, IIS, AD, Group Policies, IP addresses & subnetting, SSLs, Backups.
> Experience in supporting virtualised services.
> Experience of hardware troubleshooting, software installation and networking services.

Candidates are not expected to be proficient in all of these areas, however this list should give some indication as to the variety and depth of the Support role.

Benefits we offer:

> Enhanced Matching Pension Scheme
> Performance related bonus scheme
> Private medical Care
> Death in Service x 4
> Optional Enrolment in Childcare Voucher scheme
> Optional Enrolment in Bike to Work Scheme
> Access to our Rewards Discount Programme

You may have worked in the following capacities:
Technical Network Engineer, Datacentre Network Engineer, 1st Line Support Engineer, Networks Helpdesk Engineer.

The Technical Support Engineer – Networks and Applications role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Contact
RecruitmentRevolution.com
Posted
Reference
5875

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Field Service Engineer

Basic job
Recruiter
Vacancy Filler Ltd
Salary
From £20,012 to £29,500 per year + 33 Days Holiday
Location
Fife
Job term
Permanent
Job hours
Full time

FIELD SERVICE ENGINEER

Our client has an immediate Service Engineer vacancy in the Fife area (KY Postcodes) of Scotland.

The basic salary package starts at £20,012, £29,500 OTE plus 33 days paid holiday.

Their Service Engineers enjoy the flexibility of working from home while organising their spare part stock and workload to ensure the efficient repair of Company products in their customer’s home.

Their product range includes: washing machines, tumble dryers, dishwashers, refrigeration products and vacuum cleaners.

We welcome applications from experienced white goods or brown goods Engineers or alternatively we are interested in hearing from candidates who have experience in logical electro-mechanical fault finding in either an industrial environment or as a Field Engineer. An understanding of basic electrical principals and a grounding in mechanical principals is essential.

If you are self-motivated and have a current driving license, there are substantial rewards to be earned. We supply full residential technical product training, a vehicle (currently a Ford Transit Connect not available for private use), portable laptop, technical support, uniform and a bespoke set of tools.

Contact
Richard Ford
Posted
Reference
APR20140238

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Recruitment Consultant

Basic job
Recruiter
Support Services Group (1)
Salary
From £45,000 to £100,000 per year + Be your own Boss!
Location
Edinburgh
Job term
Permanent
Job hours
Full time

If you’re currently working as a Recruitment Consultant, the idea of running your own business has probably crossed your mind.

SSG can help.

We’ve already helped hundreds of Recruitment Consultants launch their own Recruitment business. Some are still working with us; others have sold their businesses and have made big bucks!

We can help you with:

Names and Brands for your Recruitment Business
Your own website – specific to your business
Your logo, stationery and business cards
Email hosting and Technical Support
Job Posting and CV Search facilities with major job boards
Full back office support
Business development mentoring and guidance
Accounts, compliance and all legal formations

We will help you to create your new business, then provide support for as long as you need us.

“So what does SSG get out of it? You don’t do it for free”

If we had a penny for every time we’ve heard someone say this....

Well, you’re absolutely right, no we don’t offer our service for free – BUT we would never take more 30% from all that you bill, AND we launch your business for free –no monthly fees, no setup costs, nothing.

Sound good? Of course it does! We’ve been in this game for over 10 years so we know you’ll be looking for some more info, why not visit our website then give David Jones a call for an informal chat

Contact
David Jones
Posted
Reference
CH/16042014/Edinburgh

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IT Field Engineer

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Edinburgh
Job term
Permanent
Job hours
Full time

An IT Field Engineer is required to join an IT & Telecoms Sales and Support organisation. They have been providing services to the public, private and third sector organisations for over 27 years and have resources located throughout Scotland, Northern Ireland and North of England.

They currently have a vacancy for an IT Field Engineer to cover work based in the Lothian region.

Duties include (but are not limited to):

- Installing, software and equipment;
- Maintaining software and equipment;
- Applying updates to software and equipment;
- Problem solving and troubleshooting software issues;
- Providing guidance/training when required on software packages/equipment;
- Solving technical issues and providing technical support to customers;
- Working as part of a team on projects such as: DocMan, Telehealth, EDT, Tape Validations;
- Escalating issues where necessary.

Essential Experience:

- Technical IT Background;
- Sound knowledge of W2k Servers and networking including: Exchange, SQL and other Microsoft Server Components;
- Microsoft SQL Server administration;
- Microsoft Exchange administration;
- Back up administration;
- Experience installing and maintaining various types of hardware and software;
- Demonstrated problem solving and analytical skills;
- Demonstrated experience working as part of a team;
- Microsoft Qualifications would be advantageous.

Person Specification:

- This is a customer facing role so the candidate must have proven experience dealing with customers;
- The candidate must be professional in both manner and appearance at all times;
- The candidate must have the ability to work under pressure, on their own initiative and as part of a team;
- Good time keeping and communication skills are imperative;
- The candidate must have the ability to liaise with staff and clients at all levels;
- The candidate must have a genuine interest in emerging technologies, be eager to learn and succeed.

A full clean UK driving licence is essential.

This position requires extensive driving, frequent visits to their head office in Kilmarnock as well as overnight stays when required.

Please note that the successful applicant will require a Disclosure Scotland check.

Contact
No Contact
Posted
Reference
00011251

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Senior Software Developer

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Edinburgh
Job term
Permanent
Job hours
Full time

This is a fantastic opportunity for a Senior Software Developer to work for a successful live event ticketing software company, providing software, services and consultancy to festivals and venues around the world.

They are the ticketing solution that drives the Edinburgh Festival Fringe (the largest arts festival in the world), the Garden of Unearthly Delights in Adelaide and the National Arts Festival of South Africa as well as other UK and International events.

They use a wide range of innovative technologies that provide the best solutions for event sales, data capture and distribution. This includes a number of unique capabilities that enable their clients to provide a high class service and an excellent customer experience.

The Senior Software Developer role is to work with the Lead Developer to extend and enhance their market leading software. This role will introduce you to a wide range of both exciting new technologies, as well as more mature platforms such as Java Enterprise Edition.

Their investment in technology provides the successful applicant a unique opportunity to learn and also to influence the technological landscape of the Company.

Responsibilities of the post include:

- Participate with the development team to deliver business development requirements
- Creating technical specifications and implementation plans for code
- Review completed development work to ensure it meets agreed specification
- Agree testing schedule with Lead Developer and Systems Architect
- Work as part of development team to ensure that releases are made to schedule
- Feedback progress on releases regularly
- Undertake technical testing of new releases
- Liaise with Technical Project Manager and Support Team for non-technical release testing
- Revue impact of new technologies identified by the Systems Architect on the VIA application.
- Suggest new technologies that could be used to improve the application to the Systems Architect
- Review documentation on upcoming proposed features
- Pair programming with other developers when required
- Meet the development and coding standards of the company

Essential Skills and experience:

- Commercial experience in developing enterprise Java applications, from design through to implementation.
- Experience providing technical support to the operational side of the business
- Strong analytical and problem solving skills with a focus on results
- Ownership and responsibility for the work you deliver, the ability to work to deadlines, and be focused under pressure with strong communication and interpersonal skills
- Java EE including JMS, EJB, JPA
- Java SE including Generics
- Java Swing
- XML, XSD
- Netbeans/Eclipse
- JBoss Application Server or equivalent Enterprise Server
- MySQL
- SVN or equivalent version control system
- Apache Maven
- Test driven development
- JUnit
- Unix / Bash commands

Preferred Additional Skills:

- Jasper reporting
- PHP
- Knowledge of SCRUM
- Selenium, Fest
- HTML 5

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Contact
No Contact
Posted
Reference
00012505

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