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- Net-Recruit.co.uk Ltd
- From £20,000 to £20,000 per year
- Blackburn with Darwen
- Job term
- Job hours
- Full time
Position: Senior IT Engineer
Location: Blackburn, Lancashire
Salary: £20,000 + (Negotiable depending upon experience and qualification)
An opportunity has risen for a dedicated and proactive individual capable of thriving in a fast paced environment for an immediate start to work within a small team as a Senior IT Engineer.
You must be an IT professional capable of providing first class support. You will be adaptable to new and emerging technologies to further enhance our client’s product and services portfolio. In this role you will be responsible for providing proactive support to their expanding customer base and be enthusiastic and highly organised with strong multi-tasking abilities and excellent time keeping. You will also be articulate and decisive with excellent self-time management. You will manage a small team of engineers and will be responsible for their training and development.
You will provide server, desktop, network hardware and software support. You will ensure all issues are resolved in a timely manner and that excellent service is delivered at all times. It is essential that you have the ability to prioritise in order to adhere to tight deadlines and maintain accurate and timely updates.
You will ensure the company’s strong reputation is maintained and present a friendly, knowledgeable attitude making sure you leave customers satisfied, reassured and with working systems.
You will be expected to work during standard business hours but also be required to be flexible when needs arise.
To be considered for this role, you MUST have knowledge and experience of the following:
•Windows Server 2008/2012
•Windows Operating Systems XP/7/8
•Windows Desktop Applications
•Active Directory administration
•Configuration of hardware
•General networking support (LAN, WAN, VPN)
Desirable knowledge, experience and qualification of some or all of the following:
•Smart & iPhone support
•Desktop build & imaging
•Storage and backup technologies
•MAC OS and hardware
•VOIP & Telephony
•Microsoft Certified or working towards it
•Working knowledge across all the IT disciplines including hardware, software and connectivity
•Excellent communication and problem solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably and correctly
•Excellent organisational, communication, and technical skills, with a strong customer service orientation
•Self-managed and a self-starter with a positive attitude
•Excellent written and verbal communications capable of delivering at a senior level
•Capable of proactively recommending effective courses of action, communicate resolution, policy and procedures to the various IT stakeholders, management, and end users
•Proven time management and delegation skills
•Ability to demonstrate commercial awareness
•Must be dynamic, innovative and capable of securing the respect and high level trust required by the help desk and IT teams for this position to be successful
•Ability to work independently while collaborating with remote teams in a fast paced environment
If you are interested in the Senior IT Engineer position, please send your CV via the button shown.
No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role
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