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IT Support

Basic job
Recruiter
TTR (UK) Ltd
Salary
Competitive
Location
Kent
Job term
Permanent
Job hours
Full time

IT Support

Job Title: Junior IT Support / System Administrator
Location: Bromley, Orpington, Sidcup area.
Benefits: Salary £20,000 - £22,000 (negotiable depending on experience)
Essential experience: 1st Line IT Help Desk / PC's Support / LAN

Our client is a market leading and fast moving Telecoms and IT industry success story. They are dynamic, growing, and provide specialist business to business Telecommunications, VoIP, Mobile Communication and IT solutions. There is now a requirement for an experienced IT Support Engineer to join their IT Department based in their Orpington office. For this position it is essential that the successful candidate has a proven track record in IT Help Desk Support and has solid experience in PC's, LAN and supporting multi-site end user customers. The role is approximately 70% office based / 30% customer facing (though this will vary depending on business needs) so it is essential that you are well presented, have excellent communication skills and a full UK driving license.

Essential Job Functions

*Experience of working within a Microsoft networked environment and you will ideally have experience of working with the following;
*Windows & Office
*PC Rollouts
*Printer & Scanner Fixes
*Windows Server
*MS Exchange
*TCP/IP, DNS, DHCP etc.
*Active Directory (User accounts, permissions)
*Routers and Firewalls.

What you need

*Excellent communication skills
*The ability to explain complex problems simply, with no tech speak
*A passion for problem solving
*Bundles of patience - your users won't know as much as you do
*A methodical and logical approach
*The ability to work effectively under pressure
*A love for technology and learning so you can keep up with the latest innovations
*Clean full UK driving license

What to expect day to day

*Talking to users to get details of faults
*Working out the reasons for a fault and explaining these to the client
*Fixing and setting up equipment
*Upgrading, testing and servicing equipment
*Record keeping of problems and solutions for future reference
*Training clients on new systems or software applications

Responsibilities

*Provide First Line Telephone and Remote Access support to multi-site customer base.
*Monitor and Log faults on ticketing system.
*Check backup logs, diagnose errors and resolve.
*Maintain Monitoring System (FrameFlow) Diagnose and log faults

Contact
Ed Bailey
Posted
Reference
J002646

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IT Support

Basic job
Recruiter
TTR (UK) Ltd
Salary
Competitive + training + +
Location
Essex
Job term
Permanent
Job hours
Full time

IT Systems Support Administrator - Network Support - Exchange Server - MCP - SQL
Sawston, Cambridgeshire close to Herts./Essex border area
to £30K salary + pkg + training

We are looking for an IT systems support administrator with solid IT/Network support experience using Exchange server and to join a busy and expanding IT & Telecoms UK Leader.

You should have a minimum of 3 years previous IT experience, including supporting a network together with experience of all Microsoft Desk Top, Exchange Server and Operating systems; you should hold a Microsoft Certified Professional certificate in SQL and Exchange Server ideally. Knowledge of computer hardware and networking is essential. You should ideally be educated to 'A' level or equivalent, preferably in a computer-related subject.

IT accreditations (ideally MCP qualifications) are essential for any applicants applying for this role, please note accreditations will need to be shown at interview stage.

Strong customer focus and an ability to communicate at a high standard to all levels together with a 'can do' 'will do' attitude are essential. You should have the ability to learn quickly, prioritise and to work to tight deadlines as well as to work well under pressure. You must be able to demonstrate relevant work experience. Excellent written and oral communication skills are a necessity for this important role. You will also need a full driving licence and your own transport as there will be some travel to other offices in the Midlands and South East of England.

The salary is to £30K (neg. depending on experience) Hours - 08:30 - 17:30 Monday to Friday.

Contact
Gary Hammond
Posted
Reference
J002655

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IT Support Engineer

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Essex
Job term
Permanent
Job hours
Full time

IT Support Engineer - Stansted, Essex - up to £24,000 + car (dep.exp.)

This IT support company are looking to recruit an IT Support Engineer to provide 1st/2nd Line Support services to their clients. You will be exposed to technologies such as Windows desktop & server, Mac clients and server, network design, cloud services, telecoms, security and other bespoke solutions.

They currently provide IT support services to private and public sector clients, predominantly within the M11 corridor. They provide clients with a range of services, including remote support, hardware solutions, telephony, data back-up, cloud and internet services.

In this role you will be providing 1st and 2nd Line Support to external clients over the phone, remotely and face to face, working in a busy and sometimes high pressured environment. The ideal candidate will preferably have a Microsoft or other IT related qualification and experience of being in a customer facing role.

You will be required to help manage the service desk to ensure all support calls are dealt with in a professional manner and within the designated time. Where the issue requires third line support, you will be expected to escalate the call and keep the client updated.

Other duties may involve checking back-ups, installing new hardware, or helping a client move office.

Hours are 8.30am-5.30pm.

From time to time, you could be required to work during an evening or weekend. Overtime will be paid as applicable.

The ideal candidate will be enthusiastic about helping people, proactive and professional with a commitment to the customers, the company, the role and their own personal development.

The role will be reporting to the Support Desk Team Leader.

Some travelling to other business premises and partner premises would be involved so a full clean driving licence is required.

You will be:

- An experienced and motivated engineer
- Excellent organisational and time management skills, with the ability to multi-task, prioritise and work to deadlines.
- Excellent Communication Skills
- Deadline-conscious with "can do" spirit to ensure timely closure of tickets
- A positive work attitude
- Able to work under pressure
- Able to work to within procedures and best practice
- Smart appearance
- Presentable
- Professional / Good Attitude
- Passionate About IT

The essential skills for this role are as follows:

- Windows Server
- Active Directory
- Microsoft Exchange
- Windows Desktop including Office and Line Of Business Applications
- Support and problem solving for existing supported devices such as desktops, laptops, printers, macs, ADSL routers, LAN switches
- Support and problem solving for existing supported operating systems - Windows and OSX
- Linux & Virtualisation Experience useful.

Salary: Up to £24,000 + car depending on experience

Contact
No Contact
Posted
Reference
00011280

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Desktop Designer, IT Support, Northampton - £25-32K

Basic job
Recruiter
NFP Group
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

Desktop Designer, IT Support, Northampton £25-32K

This is a fantastic opportunity to join the IT team of a leading organisation in the professional services industry. If you're an IT professional looking to gain experience in a major company, motivated and career driven, read on

The role is to design, test and develop desktop image packages for employees at all levels within the organisation; monitoring the performance of the desktop and using feedback from staff, incidents raised and other information to improve design. Using Altiris where necessary for patch management and desktop estate audits and assisting the security and technology manager in the design and role of sever and security policies that affect the desktop. You will also provide general support on desktop related problems.

We're ideally looking for someone with a around 2/3 years' experience in a similar role with a clear good level knowledge of desktop and server technology. If you feel you could be a good match for the role then please send a CV and covering letter to [contact details removed] This really is great opportunity to join a major company with plenty of room for progression, please don't waste any time applying short listing has already begun

No terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation. First Point IT are an equal-opportunity employer and do not discriminate against these or any other class protected by applicable law.

Contact
William Kempster
Posted
Reference
WK/HQ00004570

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IT Support Analyst, Active Directory, Mayfair-up to £28k

Basic job
Recruiter
Langley James Ltd
Salary
Competitive + benefits
Location
London
Job term
Permanent
Job hours
Full time

IT Support Technician; Exchange, Active Directory, SharePoint; Mayfair; £23k-£28k

IT Support Technician required by a well-established Support Company due to expansion. If you don’t wish to be pigeon holed into the traditional 1st/2nd/3rd level support role then this is the perfect role for you.

The ideal engineer will have a broad range of skills and be prepared to carry out 1st level type tasks as well as get involved in more complex support issues and projects depending on workload and customer requirements.

Technical Skills:
Hyper-V
Exchange
Active Directory
SharePoint

The successful candidate will also have a good practical knowledge of networking, switches, firewalls and also MAC OS would be an advantage.

Most importantly the successful candidate will be a reliable enthusiastic individual with a can do attitude. Practical skills are also essential as the Company often have to look at and diagnose hardware issues.

Salary: £23k - 28k + benefits.

Hours: Monday – Friday shifts between 0730hrs – 1900hrs

Contact
Langley James Limited
Posted
Reference
KE-LJ7712

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IT Support Technician - Graduate, Helpdesk- Upto £22k+ Exc Bens

Basic job
Recruiter
Langley James Ltd
Salary
From £18,000 to £22,000 per year + Exc Bens
Location
South West London
Job term
Permanent
Job hours
Full time

IT Support Technician - Graduate, Helpdesk- Upto £22k+ Exc Bens

A recent graduate IT Support Technician is required to join an international family-run oil and gas Company who have continuously expanding and invested for almost 40 years. They currently have operations in over 15 countries worldwide and are continuously looking to develop within their market. This rare and exciting opportunity is perfect for an IT graduate looking to sink their teeth into their IT career.

Due to the IT critical environment within various departments the client requires someone to work using their own initiative within a fast-paced environment consisting of over 130 users whilst maintaining a professional approach at all times.

Key Duties:

Providing 1st line support across all levels of the business.
Utilising helpdesk system and remote support tools.
Call-logging and escalating user issues accordingly.
Troubleshooting of hardware and software related issues.
General IT duties including; installation of printer cartridges/toners, taking delivery of stock, etc.

As user support is primarily via telephone, email or in direct liason with the user, the successful candidate will need to posesses excellent verbal and written communication skills and be able to manage their time to deal with queries.

If you are an IT Graduate, ideally with a minimum of a 2:1 Degree, possess excellent customer services skills and have a strong will and desire to succeed and grow within an IT role then this is the role for you.

In return the company will pay an excellent salary of up to £22k, and have a rather impressive benefits package for their employees, including - contributory pension, private healthcare, discounted gym membership...in fact far too many to mention!

If you feel you have what it takes to join this exciting, fast moving company then we would love to hear from you. And you can do so by clicking the Apply Now function.

Contact
Langley James Limited
Posted
Reference
PM - LJ7763

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2nd Line Support; Active Directory; Exchange; L'pool St. £30k

Basic job
Recruiter
Langley James Ltd
Salary
Competitive + On Call
Location
London
Job term
Permanent
Job hours
Full time

2nd Line IT Support; Active Directory; Exchange; Liverpool Street; up to £30k & Benefits

2nd Line IT Support Technician is required by a multi national public relations Company from their offices near Liverpool street station. Joining a small team of 7, the IT Technician will have responsibility of dealing with 1st and 2nd line support queries both face to face and remotely. The Award Winning Company employ flexible, talented and ambitious individuals and are looking for an experienced Support Analyst to join the team.

As the 2nd Line IT Support Technician, you will be dealing with individuals of all levels in a fast paced, multi site, multi national organisation. As well as an experienced troubleshooter, you should be confident and a multi tasker with fantastic time management.

In order to be considered for this role you need to show technical expertise in the following:
Active Directory
Exchange 2007 / 2010
Windows XP, 7
Mitel
MS Office
Blackberry / IPhone Support
Backups and Restores

Crucially, the 2nd Line IT Support Technician will also have excellent verbal and written communication skills.

In return the Company will offer a salary of up to £30k and a benefits package which includes an on call allowance, pension and 25 days annual leave.

If you feel you have the right skills and experience, please click the apply now function.

Contact
Langley James Limited
Posted
Reference
LJ7782

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IT Manager, SQL Server, SSRS, Edgeware c£45k

Basic job
Recruiter
Langley James Ltd
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

Systems Manager, SSRS, SQL Server 2008, Edgeware, £40k - £45k

Experienced Systems Manager required by an international company with a £20m turnover to ensure the smooth running of the company’s infrastructure.

Reporting to the Managing Director the successful candidate will be solely responsible for all the company’s IT support maintaining Windows 2012 server and SQL 2008 server (database design and management) and SSRS reporting.

Knowledge of business process will be highly advantageous as would t-SQL coding, VBA, MS Access, C#.net and XML / XSLT.

This position would suit an all-rounder who likes to get stuck in, get the job done and be involved in the day to day discussions of running the company.

In return the company will offer a salary up to £45k, medical insurance, discretionary bonus and 23 days holiday.

If you feel you meet the above criteria please click the apply now function.

Contact
Langley James Limited
Posted
Reference
KE-LJ7775

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Junior IT and Admin Assistant

Basic job
Recruiter
Bluetownonline Ltd
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

Job Title: Junior IT and Admin Assistant

Salary: Competitive

Based: London (SE1)

The company is one of the UK's leading architecture and master planning practices, renowned for its innovative approach to design. They create award-winning buildings and spaces.

Job Role:

The company are looking for a Junior IT and Admin Assistant to be part of their team based in Central London. You'll need to be:

* Helpful and able to communicate well
* Flexible and able to deal with a wide variety of different tasks
* Trustworthy and reliable
* Proficient computer skills (Level 1)

Key Responsibilities:

IT Duties:

* Helping the staff deal with IT problems
* Helping the staff with printers, plotters and scanners
* Checking the server routines
* Checking back-ups
* Setting up, moving and updating computer workstations
* Setting up email accounts
* Organising the IT Inventory (list of computers and software)

Project Related Tasks (under the supervision of a member of architectural staff):

* Assist with issuing drawings
* Printing, collating & binding documents and drawings
* Assist with simple graphics tasks

General Admin Duties:

* Help keep office supplies and equipment topped up
* Help preparing for meetings
* Help with filing and internal post
* Help with general office maintenance

To apply for this role please click APPLY to submit your CV and covering letter

( KEYWORDS: Admin, Office Support, IT Support, IT Assistant, Administrator, Admin Support, Administration Assistant, Office Assistant, Project Assistant, IT Support Technician, Support Administrator, Administrative Assistant, Junior, Trainee, Junior Admin)

Contact
Administration Support
Posted
Reference
WAVE

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Senior 3rd Line Network Engineer - IT Solutions Consultancy

Basic job
Recruiter
RecruitmentRevolution com
Salary
From £35,000 to £40,000 per year
Location
Enfield
Job term
Permanent
Job hours
Full time

Senior 3rd Line Network Engineer - IT Solutions Consultancy
£35,000 to £40,000
London Docklands

We require a 3rd line Senior Network Engineer to head our team of IT Support Technicians. The role involves the installation & Support of Microsoft Windows Servers, Exchange Servers, VMware & Cloud Migration Services. Good knowledge is also required on DNS, DHCP, TCP/IP, Firewalls & Routers.

We are based in London's Docklands and as well as installations & project work we provide telephone, remote & on site support for all IT related issues to our client base which ranges from various commercial companies to charities within Central & Greater London.

The chosen candidate requires good communication & customer facing qualities.

This is a fantastic opportunity for the chosen candidate to increase their knowledge on recently released technologies whilst working in an enjoyable environment.

Experience in the following is a requirement:

Hardware:
- Hewlett Packard Servers
- Dell Servers
- Cisco ASA 5505 Firewall
- Common Routers & Switches

Software:
- Microsoft Windows Server 2003, 2008 & 2012
- Exchange Server 2003, 2007 & 2010
- Microsoft Office 365
- Windows XP, 7 & 8 pro
- DNS, DHCP, TCP/IP

Preferable experience:
- Symantec System Recovery
- StorageCraft Backup Software

Candidates are required to have previous experience working for an IT Support Company.

The Senior 3rd Line Network Engineer role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Contact
RecruitmentRevolution.com
Posted
Reference
5897

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