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Customer Service Account Manager

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
Canary Wharf
Job term
Permanent
Job hours
Full time

Job Introduction
A fantastic opportunity for a proactive and practical Customer Service Account Manager has arisen within Trinity Mirror Digital Recruitment (TMDR), one of the leading players in the fast-paced online recruitment industry.

The company is owned by Trinity Mirror plc, one of the UK's largest newspaper publishers, and our portfolio comprises a range of specialist market-leading jobsites, including GAAPweb, totallylegal, Secsinthecity and Fish4jobs. We pride ourselves on being a people-orientated organisation that delivers excellent results for both candidates and clients, and our offices at Canary Wharf offer a lively and modern working environment.

Main Responsibilities
We are now looking for a highly customer-focussed Customer Service Account Manager to work with our clients from point of activation through to renewal, continually offering advice and working closely with internal departments to achieve the optimum for each campaign. Managing a range of accounts, the Customer Service Account Manager will be able to advise clients with suggestions and solutions on improving responses, how to get the best from their campaigns and provide training on how to self-manage their online accounts.

As our Customer Service Account Manager, you will be a part of our dedicated Customer Service team and join us in our aim to provide comprehensive customer support to all our clients. If this sounds like the perfect next step in your account management career, make sure you get in touch today.

The Ideal Candidate
The ideal candidate for this opportunity should be:
Proactive, practical and customer-focussed
Positive and optimistic attitude
Ability to show initiative under pressure
Ability to demonstrate fast problem-solving skills and adaptability
Excellent communication and client-facing skills
Good administration and IT skills

About The Company
Trinity Mirror plc is one of the UK’s largest multimedia publishers. We publish over 150 newspaper brands, including the Mirror and the Daily Record, as well as iconic market-leading regional and local newspaper titles such as the Liverpool Echo, Manchester Evening News and Newcastle Evening Chronicle. Digital growth is at the heart of Trinity Mirror's strategy, with a goal of developing and sustaining strong positions across print and digital channels.

Please apply now via our career portal below with your original CV and fully complete profile

Contact
Trinity Mirror PLC
Posted
Reference
4378

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Head of Paid Search - PPC

Basic job
Recruiter
Eligo Recruitment Ltd
Salary
Competitive + Benefits
Location
London
Job term
Permanent
Job hours
Full time

The Company:
An established and growing Digital Marketing Agency based in London's West End are looking for a Head of Paid Search. The company culture is informal and relaxed yet still retains a hard working environment.

The Role:
The Head of PPC will be tasked with heading up the already strong team of multiple Account Managers and Executives and growing the department by implementing their own innovative ideas. The agency works with range of clients from all different sectors but with a focus on retail, travel and leisure.

The Requirements:
The Head of Paid Search will have the following requirements;
Your management style will be supportive yet assertive, and you will have a passion for all things digital.
You will be extremely confident in your abilities to manage and train a team, and will have at least 4 years PPC experience.
Agency side experience is advantageous but not essential.
Previously worked in a paid search focussed role.

The Reward:
The Head of PPC will receive an excellent basic salary of up to £60k with fantastic benefits including free gym and private healthcare.

If you are interested in the Head of Paid Search position just click apply.

Contact
Anton Greig
Posted
Reference
HOFPPC

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Account Managers

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
Canary Wharf
Job term
Permanent
Job hours
Full time

This is a great chance to join a strong and progressive team in a fast-paced and evolving business.

nasa – The National Advertising Sales Agency, part of Trinity Mirror Plc have excellent roles for those with a proven track record in creative solutions. nasa is a unified national advertising sales agency providing an unrivalled suite of multimedia advertising options for customers. We represent Trinity Mirror’s regional, national and digital brands as well as a growing number of external publisher clients including Local World and the Midland News Association.

Digital growth is at the heart of Trinity Mirror’s strategy, with a goal of developing and sustaining strong positions across print and digital channels. We publish a fast-growing portfolio of over 200 newspapers, jobs, homes, motors, classified and community websites
Account Managers

Canary Wharf

Salesperson with a proven track record in creative solutions.

Can demonstrate their understanding of a client’s requirements and the ability to turn a brief into a compelling sales story and proposition.

Good negotiator with established media agency & PR contacts. The ability to work with Senior internal stakeholders.

Good working knowledge of digital and how to create bespoke digital solutions as part of their overall client response.

Closing date: 21/04/14

Contact
Trinity Mirror Plc
Posted
Reference
4336

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Planners

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
Canary Wharf
Job term
Permanent
Job hours
Full time

This is a great chance to join a strong and progressive team in a fast-paced and evolving business.

nasa – The National Advertising Sales Agency, part of Trinity Mirror Plc have excellent roles for those with a proven track record in creative solutions. nasa is a unified national advertising sales agency providing an unrivalled suite of multimedia advertising options for customers. We represent Trinity Mirror’s regional, national and digital brands as well as a growing number of external publisher clients including Local World and the Midland News Association.

Digital growth is at the heart of Trinity Mirror’s strategy, with a goal of developing and sustaining strong positions across print and digital channels. We publish a fast-growing portfolio of over 200 newspapers, jobs, homes, motors, classified and community websites

Planning & Client Insight:

Planners

Canary Wharf

Reporting into Creative Editorial Director

Currently working at a media agency, these people will have a full knowledge of client media requirements, a good understanding of the insight needs of a client and the information required to substantiate a sales pitch.

Good operators with a strong knowledge of all media. These people will proactively seek out information on target clients; support the sales & creative editorial directors offering insight and analysis to support the creative sell. They will formulate media schedules in support of any pitch demonstrating the best use of the trinity mirror portfolio.

A good working knowledge of the digital landscape and ability to liaise with marketing departments and key internal stake stakeholders.

Proven track record of client liaison and ability to present research and insight findings.

Closing date: 21/04/14

Contact
Trinity Mirror Plc
Posted
Reference
4335

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Project Managers

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

This is a great chance to join a strong and progressive team in a fast-paced and evolving business.

nasa – The National Advertising Sales Agency, part of Trinity Mirror Plc have excellent roles for those with a proven track record in creative solutions. nasa is a unified national advertising sales agency providing an unrivalled suite of multimedia advertising options for customers. We represent Trinity Mirror’s regional, national and digital brands as well as a growing number of external publisher clients including Local World and the Midland News Association.

Digital growth is at the heart of Trinity Mirror’s strategy, with a goal of developing and sustaining strong positions across print and digital channels. We publish a fast-growing portfolio of over 200 newspapers, jobs, homes, motors, classified and community websites
Content Creation & Delivery:

Project Managers

London

Reporting into the existing Senior Project Manager and supporting the sales function.

These people ensure that we deliver on our promises.

Key liaison on a project with all internal & external stakeholders.

Excellent attention to detail, understanding of the creative process and a proven ability to deliver under pressure.

Good personal skills and the ability to juggle several projects against set deadlines.

The ability to work with clients, managing expectations and ensuring that deadlines are met.

Word, excel, powerpoint skills essential.

Closing date: 21/04/14

Contact
Trinity Mirror Plc
Posted
Reference
4339

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Designers

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
Canary Wharf
Job term
Permanent
Job hours
Full time

This is a great chance to join a strong and progressive team in a fast-paced and evolving business.

nasa – The National Advertising Sales Agency, part of Trinity Mirror Plc have excellent roles for those with a proven track record in creative solutions. nasa is a unified national advertising sales agency providing an unrivalled suite of multimedia advertising options for customers. We represent Trinity Mirror’s regional, national and digital brands as well as a growing number of external publisher clients including Local World and the Midland News Association.

Digital growth is at the heart of Trinity Mirror’s strategy, with a goal of developing and sustaining strong positions across print and digital channels. We publish a fast-growing portfolio of over 200 newspapers, jobs, homes, motors, classified and community websites

Content Creation and Delivery

Designers

Canary Wharf


Commercial designers with a good knowledge of Adobe Creative suite.

Proficient HTML knowledge.

These people will be our creative execution team working alongside the existing 3 designers to ensure that our ideas come to life across all media channels (in paper & online).

Developing work for clients as well as other creative requirements of the advertising department.

Positive attitude, good creative flair in their design, ability to understand the design requirements of clients and a ‘can do’ approach is key

Closing date: 21/04/14

Contact
Trinity Mirror Plc
Posted
Reference
4341

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Creative Editorial Directors

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
Canary Wharf
Job term
Permanent
Job hours
Full time

This is a great chance to join a strong and progressive team in a fast-paced and evolving business.

nasa – The National Advertising Sales Agency, part of Trinity Mirror Plc have excellent roles for those with a proven track record in creative solutions. nasa is a unified national advertising sales agency providing an unrivalled suite of multimedia advertising options for customers. We represent Trinity Mirror’s regional, national and digital brands as well as a growing number of external publisher clients including Local World and the Midland News Association.

Digital growth is at the heart of Trinity Mirror’s strategy, with a goal of developing and sustaining strong positions across print and digital channels. We publish a fast-growing portfolio of over 200 newspapers, jobs, homes, motors, classified and community websites

Content Ideas:

Creative Editorial Directors

Canary Wharf

Currently in a journalist position, this person has an understanding of the changing marketplace and the fact that advertising and editorial are working closer together than ever.

The role is one of content creation, not necessarily to write commercial funded copy (often the role will require this person to be a commissioning editor) but to be the idea generator in response to client needs.

To work alongside the creative solutions sales team, to meet face to face with clients, often required to be an essential part of the pitch team.

To develop the sales story both written & verbal. Creation of pitch documents & proactive sales content (web content / quarterly creative solutions newspaper, etc) To act as a liaison between commercial and editorial departments.

To give our creative solutions an edge in an increasingly competitive market.

One of these roles would be filled with someone with a strong sport editorial background.

Closing date: 21/04/14

Contact
Trinity Mirror Plc
Posted
Reference
4337

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Regional Editor - South East

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

This leading business news platform needs a confident, entrepreneurial journalist to lead their growth in the South East of England.

You will need some experience in business news writing and some contacts for the role.

They aim to become the go-to place for SME business news in the region and you will be leading the charge as the regional editor.

This is much more than a classic editing role. Along with timely, quality headline news content, you will be responsible for encouraging users to post their own news, opinion and advice via their self-publishing platform.

You will need to have excellent organisational skills to manage a full schedule which will include news sourcing, relationship building, curation of the member community and administration of the site.

This is a leadership role where you will be close to this innovative media model that looks to forge an alternative to unworkable traditional practices. As such, you must be forward thinking and ready to innovate the communications field.

The successful candidate will work from home. Applicants must be based in the South East.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00011760

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Daily Mirror Artist – Sports Desk

Standard job
Recruiter
Trinity Mirror Group Plc
Salary
Competitive
Location
Canary Wharf
Job term
Permanent
Job hours
Full time

A rare opportunity has arisen for a talented artist to join the Daily Mirror sports team.

A fast-paced, challenging and creative role, it is ideal for an experienced national sports artist a sports enthusiast wanting to step up to a national paper.

Expertise in InDesign and Photoshop necessary and an understanding of ContentWatch would be an advantage, but the ability to become a great team player, have loads of creative energy and ideas, and hit deadlines is more important.

If you are interested in this exciting opportunity please attach your cv and supporting information via the Apply button.

Closing date: 30th April 2014

Contact
Trinity Mirror Plc
Posted
Reference
4370

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Games Partnership Manager

Standard job
Recruiter
CREATIVE SKILLSET CYMRU
Salary
From £45,000 to £50,000 per year
Location
London
Job term
Contract
Job hours
Full time

Demonstrate a passion for and in depth knowledge of the Games sector, acting as an industry specialist and key account manager. The Games Partnership Manager works with partners and customers to identify priorities, develop solutions, secure industry and government co-investment, develop investment strategies and priorities, deliver Creative Skillset projects, and demonstrate impact.

The Partnership Manager initiates and manages relationships with key customers and stakeholders: Creative Industries employers, industry bodies, education and training providers, and policy makers.

The Partnership Manager is specifically responsible for working with the Games sector to raise awareness of the Collective Investment models to ensure that productions contribute to the SIF/Fund and access the opportunities that this provides and will work closely with UKIE and TIGA as the key Trade Bodies as well as directly with employers.

The post holder will continually develop the Computer Games Skills Strategy set of investment priorities, advise the Fund Team in disbursing grants, and ensure that benefits of investments are realised.

The Partnership Manager will build relationships and collaborations with partners in the film and animation sectors. The post holder will work closely with other Partnership Managers responsible for parallel investment strategies in film, animation and VFX and TV to ensure alignment and integration of strategies where appropriate.

Contact
Jade Fleuriot
Posted
Reference
GPM
Duration
Until March 2015

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