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- Bluetownonline Ltd
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Job Title : Systems Technician
Location: Clevedon, North Somerset
Salary : Negotiable
Our client is looking for a systems technician to join a specialist IT service provider in a first line support position. The ideal candidate is a highly motivated individual with some experience looking to take the leap to a larger business with expectations of moving to second and ultimately third line support.
Initially the majority of their duties will include:
* Answering and managing incoming telephone calls from clients;
* Operational checks and event management;
* Working with clients to provide telephone and remote support on Microsoft systems problems;
* Installing software on new PC's & laptops, connecting to the domain, set up e-mail addresses, printers etc.
* Excellent time management and organisational skills;
* Professional manner, polished and with a visible enthusiasm for technology;
* Structured and analytical approach to problem solving;
* Embracing a culture of best practice, compliance and continuous improvement;
* Keen to learn and move to the next level;
* Some experience working in the IT support industry;
* Exceptional communication skills both written and oral.
* A great telephone manner;
* A quick learner;
* Comfortable administering Microsoft Desktop Systems.
* Windows Server administration experience;
* Exchange Server experience;
* Full driving licence.
To apply for this role please select the APPLY button to send your CV.
( KEYWORDS: Systems Technician, IT Support Engineer, Second Line Support, Third Line Support Engineer, IT Systems Engineer, IT Systems Engineer, IT Systems Support, IT Engineer, IT Helpdesk Engineer, Technical Helpdesk Support, IT Support Technician, IT Analyst, Senior IT Support Engineer, Technical Engineer)
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