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INCOME TEAM LEADER

Standard job
Recruiter
Maidenhead Advertiser
Salary
From £38,350 to £38,350 per year
Location
Windsor and Maidenhead
Job term
Permanent
Job hours
Full time

Income Team Leader
Location : Windsor • Closing date : 25/04/2014
Salary: up to £38,350 per annum (plus £2,000 Windsor Weighting)
Employment type: 12 months Fixed Term Contract • Hours per week: 37

We are an award winning organisation, employing over 1000 staff, providing nearly
21,000 affordable homes in Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of
Wight, Surrey, Sussex, and Wiltshire; and providing care and support to over 450
people across the South East, through Radian Support.

We are currently looking for an Income Team Leader to be based in our Thames office.
Providing leadership and support to a team of specialist Income Officers, Welfare
Benefits Officers and Financial Inclusion officers, you will ensure that they have the
motivation and support they need to provide our customers with a high-quality and
approachable income collection service.

Whilst maximising Radian’s income, you will ensure that customers who fall into
difficulty with their rent are given the help and support to allow them to get out of debt.

Your service-orientated outlook and attitude, with a genuine desire to go the ‘extra
mile’ for customers, will prove invaluable for this role. As will a detailed and practical
knowledge of arrears recovery, welfare reforms, legal and regulatory requirements
and of the enforcement options available to recover rent and other debts.

You will be responsible for managing staff at our Thames office in Windsor. A flexible
approach and access to transport is essential as you will need to travel to other offices
on occasions.

For more details and to apply, please visit [contact details removed]
Closing date: 25th April 2014

We are committed to equality of opportunity and diversity in our workforce.

Contact
HR
Posted
Reference
MA893541

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Team Leader

Standard job
Recruiter
Richmond Fellowship
Salary
From £20,548 to £24,584 per year + 25 days' holiday per year (pro rata), contributory pension scheme, employee assistance programme and childcare vouchers.
Location
Windsor and Maidenhead
Job term
Permanent
Job hours
Part time

If your substantial social care work experience includes having supported individuals with mental health problems in their communities, providing meaningful opportunities that support social inclusion and recovery, consider a move to Richmond Fellowship. We’re changing the way we manage our services and, as a Team Leader, you could soon be playing a big part in our future.

One of the largest voluntary sector providers of mental health services in England, with a turnover of £40m, we’re already leaders in our field. However, we operate in an ever-changing environment that we expect to remain just as challenging in the future. That’s why we’ve developed a strategic plan that includes an exciting operational management restructure. Our aim? To add value at every level of the business and empower decisions that will improve our service offering, as well as outcomes for our service users.

As a Team Leader in our Windsor & Maidenhead Service you’ll be responsible for managing the day-to-day delivery of a range of community based services for our clients. You’ll also:

• Manage the quality of support provided to clients within your designated service/location
• Deliver on contracts on a daily basis, including, where appropriate, being the first point of contact for Contract Managers
• Make sure data entry to MI & reporting systems is accurate, timely and in line with quality assurance requirements
• Carry out investigations arising from clients, including preparing reports and resolving issues or escalating the problem to a Locality Manager
• Manage the ‘risk load’ within each service/location including assessing service users, allocating appropriate resources and ensuring safe working practices are in place
• Be responsible for resource management, including line managing and supervising front line staff, managing budgets, developing training and adhering to HR policies

To succeed, you’ll need an outcome driven, solution focused approach and a proven ability to lead, supervise and motivate staff and delegate work appropriately. You’ll also need:

• Proven experience of working in community based services
• Ideally, a relevant professional social care qualification
• A flexible approach to working hours and willingness to participate in on call arrangements
• A flair for managing conflicting demands and priorities and meeting deadlines
• A firm but inclusive management style and the ability to lead by example
• Excellent verbal and written communication skills, an open and encouraging nature and lots of tact and diplomacy

This is a part time post at 30 hours per week

Managing more than 120 services nationwide, Richmond Fellowship provides a diverse range of services to people with mental health needs.

We offer great benefits, including 25 days' holiday per year (pro-rata), contributory pension scheme, employee assistance programme and childcare vouchers.

Ref: 14/93

Closing Date: 4 May 2014

Interview Date: 12 May 2014

Contact
HR
Posted
Reference
14/93

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Team Leader

Basic job
Recruiter
Simplified Recruitment
Salary
From £8.29 to £8.29 per hour
Location
Slough
Job term
Permanent
Job hours
Full time

Job Title: Team Leader
Location: Slough, Berkshire
Salary: £8.29 per Hour

Job Reference No: 9944

You're ready for management. You're ready for a challenge. You're ready to make all the difference.

You know you have the potential to achieve more, and you know you can provide care and support to people with learning disabilities and other complex needs to achieve more with their lives too. In short, you're exactly who our client require to be their next Team Leader.

Closely supporting their Home Manager, their Team Leader are responsible for promoting, managing and co-ordinating care plans, and you'll play a central role in team leadership. From allocating shifts and training days to overseeing recruitment and induction, you will be central to service delivery and you'll take a hands-on approach to care management too, so you'll get to do all the things you really enjoy.

Needless to say, you will be keen to work towards a relevant Care and Management qualification and you'll be experienced in senior positions within a relevant care setting. It also goes without saying that you'll be familiar with appropriate regulations and legislation, skilled in budgeting and administration, and ready for early responsibility - and you'll be as passionate as they are about transforming outcomes.

Our client ready to hear from you. So get ready for management. Get ready for autonomy. Get ready for the kind of job satisfaction you've never experienced before.

Closing Date: 25th April 2014.

Please register online with your CV and covering letter.

Once you have registered your interest for this Deputy Home Manager role you will be redirected to our client's website to complete their online application form.

Our client is committed to safeguarding and promoting the welfare of the people they support. All successful candidates will be subject to an Enhanced DBS check for Regulated Activity which will include a check against both the Barred adult and children lists.

They are an equal opportunities employer.

Contact
Simplified Recruitment
Posted
Reference
SR1928930d010670fc

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Customer Service Call Controller

Basic job
Recruiter
Simplified Recruitment
Salary
From £16,999 to £17,000 per year
Location
Berkshire
Job term
Permanent
Job hours
Full time

Job Title: Customer Service Call Controller
Location and Post Code: Langley, Slough, Berkshire (SL3)
Salary: £17,000 per Annum

Our client is a UK subsidiary of a Worldwide logistics group with $7 billion annual revenues and employing more than 30,000 people Worldwide. The UK subsidiary operates 44 Branches around the UK and Ireland from where they control more than 1,400 courier vehicles each day.

They are one of the market leaders in their sector and provide courier services to some of the UK's top businesses, in addition to serving the needs of locally based businesses.

They require a Customer Service Call Controller for their busy National Control Centre. Working as part of a team, you will have good customer service skills, a good telephone manner and be PC literate with word and excel. A working knowledge of SAP would be an advantage.

You will be receiving calls from customers, dealing with enquiries, booking jobs onto the in-house computer system and liaising with their Branch network to complete bookings, so a sound geographical knowledge of the UK would be an advantage.

This is a high profile and very busy team that manage prestigious national contracts, so an attention to detail and the ability to work in a busy environment is essential. You will need:

- Good Customer Service skills that involves daily customer contact at times under extreme pressure.
- Good Operational and S.O.P. (Standard Operating Procedures) compliance at all times, meeting and exceeding customer requirements and expectations.
- Working knowledge of Microsoft Office.
- A working knowledge of SAP would be an advantage, but not essential.

The centre works on shift patterns Monday to Friday, with a 7a.m. earliest start and 7p.m. as a latest finish.

Previous experience is an advantage but they will consider candidates with applicable transferable skills who could be trained for the role.

Interested? Then please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR188782fd0077b806

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Customer Service / Sales Advisors

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the city centre our client is currently recruiting due to our recent European expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.

The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards

Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What we offer;

We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include;
- Generating new customer base for our clients
- Working with an enthusiastic team and the chance to be your own boss
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition.

Secondly, we are recruiting for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be more suitable for you. Recognition for hard work is given with excellent uncapped commissions and incentives as earnings.

The opportunity involves;
- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

We are currently holding appointments on a first come, first served basis, so send your CV to our recruitment team today and we will contact you with our next availability.


Previous experience in the following may be relevant but not essential:
Sales, Customer Service, Marketing, Business Development, Sales Team Leader, Sales Management, Campaign Sales, Product Sales, Tele Sales. Sales Trainer, Sales Trainee.

Please note we are NOT SRL Sales Recruitment Ltd, this is a different firm, please call us on [contact details removed] if you would like to discuss this advert.

Contact
SRL Recruitment Ltd
Posted
Reference
NAT

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HR Recruitment Team Leader - Theale, Reading

Basic job
Recruiter
Simplified Recruitment
Salary
From £21,500 to £21,500 per year
Location
Theale
Job term
Permanent
Job hours
Full time

Our client, a not-for-profit organisation, provides support services for people with disabilities. They are a leader in the sector, supporting over 3,000 people and their families in England and Wales.

Their Recruitment Team are key to ensuring quality, compliance and speed in the recruitment process. This new role will be pivotal in managing the day to day operations of the team, to ensure an effective and responsive support and administration function to the whole organisation. Overseeing daily activity levels, they will ensure even and timely distribution of tasks, respond to issues escalated by the team, handle bespoke recruitment campaigns, encourage and demonstrate excellent customer service.

About the Role:

They're looking for someone who will:

- Identify training needs of recruiting managers and address this with regular refresher training sessions.
- Ensure regular reports are run and appropriate action taken to support effective, timely process.
- Review work volumes on a daily basis, review performance and allocate / manage resources appropriately to meet demand and time to hire targets.
- Organise and chair regular team meetings

About You:

They're looking for someone who is:

- Experienced in leading, managing and developing others.
- Able to work in a team and act as the Team Leader.
- Able to problem solve and work in a proactive, rather than reactive manner.
- Experience in monitoring performance of others and providing guidance and support.

The Rewards:

In return they can offer you a range of benefits including excellent training, qualifications and opportunities for future development, access to a pension scheme and an employee assistance service, which provides help and support with many of life's milestones, and valuable discounts or cashback for a wide range of retailers through rewarding them.

Job Title: HR Recruitment Team Leader
Location: Theale, Reading
Salary: £21,500 per Annum

Employment Type: Permanent
Hours per Week: 37.5

Interview Date: 13/05/2014
Closing Date: 05/05/2014

Job Reference No.: NRD-001770

Positive about Disabled People:

They value the diversity of all its employees. As a commitment to supporting disabled applicants and employees, they have been awarded the Positive about Disabled People symbol by Jobcentre Plus. This means:

- When you fill in the application form they will ask if you have a disability to make sure the application process is fair to people who have a disability.

- They will interview any person who declares they have a disability who meets the essential criteria for the job they are applying for. The essential criteria are the most important things needed to be able to do the job.

Want to apply for this role? Please click the "Apply Now" button and submit your details, you will then receive an email with instructions on how to complete the application process.

All applicants for this role will need to complete a full application form. Further details will be sent out to the email address specified in your application.

Contact
Simplified Recruitment
Posted
Reference
SR1927930d00dce813

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Sales and Customer Service Representative

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

We are currently recruiting for an enthusiastic Sales and Customer Service team for our City Centre location. Representing national high street and top brand clients with full product training provided, this could be the opportunity you have been looking for.

No previous Sales experience is required, as we have a team ready to coach and develop you in all aspects of our business and the clients, but previous customer service, or customer facing experience is an advantage.

Successful applicants will:

- Have great customer service skills

- Be a good team player

- Be looking for a new challenge

- Be focused towards hitting targets

You will be responsible for:

- Delivering high quality performance

- Understanding clients and customers requirements

- Generating a high customer service skill set

- Promoting and delivering our clients to people

Benefits include:

- Full product training and ongoing development

- Travel opportunities both in UK and overseas

- Upbeat and lively working environment to operate from and the ability to work as your own boss

Recognition for hard work with excellent uncapped commissions and incentives.

To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NATSR
Duration
Ongoing

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Sales & Customer Service Advisor

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the heart of the city centre we are now recruiting for enthusiastic people.

We believe if you enjoy your environment, you enjoy your role. This could be the opportunity you are looking for if you are;

- wanting to be a part of a team
- Looking for sales and customer service openings
- have a passion for delivering great standards
- enjoy a target driven, motivated team

No Experience? Don't worry we provide access to;

- product training
- development of sales / business skills
- one on one mentoring and recognition for hard work with excellent uncapped commissions and incentives
- on going coaching and the chance to be your own boss

You must be hard working and dedicated! Apply now and we will contact To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Apply online for this advert now to be considered for the role.

Contact
SRL Recruitment Ltd
Posted
Reference
NATSCA
Duration
Ongoing

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Customer Service / Sales Advisors

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Based in the city centre our client is currently recruiting due to our recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.

The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards

Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What we offer;

We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include;
- Generating new customer base for our clients
- Working with an enthusiastic team and the chance to be your own boss
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition.

Secondly, we are recruiting for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be more suitable for you. Recognition for hard work is given with excellent uncapped commissions and incentives as earnings.

The opportunity involves;
- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

We are currently holding appointments on a first come, first served basis, so send your CV to our recruitment team today and we will contact you with our next availability.

To apply for this advert please use this site's online system, remembering to attach your CV to your application, or alternatively if you wish you may send your CV directly to [contact details removed] . Please make sure your full name, address and contact details are available so we can contact you if you are successful.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NatCC
Duration
Ongoing

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Customer Service and Sales opportunity

Standard job
Recruiter
SRL Recruitment
Salary
Competitive + Average Earnings
Location
United Kingdom
Job term
Contract
Job hours
Full time

Our expanding Promotions Company requires ambitious individuals for our office to start IMMEDIATELY.

We are looking for ambitious people we can coach intensively in Sales, Marketing and Customer Services for our busy promotion campaigns.

Successful applicants will:

- Have strong communication skills
- Be able to multi task and problem solve
- Enjoy learning and personal development
- Perform well within teams
- Be ambitious and enjoy taking responsibility
- Have an outgoing and friendly personality

What`s in it for you?

- Fantastic earning potential
- The opportunity to be cross coached in all aspects of Sales and Marketing and the chance to be your own boss
- Development of interpersonal skills and confidence
- Advancement based on individual merit and performance
- Rapid progression & Business Development opportunities
- Opportunities to travel

Experience is not necessary as we will provide full product coaching & on-going support and guidance to self-motivated individuals; however good communication skills and eagerness to learn new skills are essential. Recognition for hard work with excellent uncapped commissions and incentives.

To apply for this advert please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful. Please note we are NOT SRL Sales Recruitment, this is a different firm, do not contact them about this advert. Please view our company page and profile for our contact details if you wish to discuss this advert.

There is no experience necessary and some of the most suitable candidates often come from the following Background: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Graduate, Christmas Workers, Admin

Contact
SRL Recruitment Ltd
Posted
Reference
NATCCS
Duration
Ongoing

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