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2nd Line Desktop Engineer

Basic job
Recruiter
Seven Acorns Recruitment
Salary
From £21,000 to £25,000 per year
Location
Berkshire
Job term
Permanent
Job hours
Full time

Working for oue client an opportunity has arisen as a 2nd Level Desktop Engineer working at a client site in Bracknell (near to rail and bus services) providing customer focused support.

Role listed as permanent but welcome contractors.

You will be one of a team supporting users in a customer facing role
You will be working a 37 hours/week, covering core hours between 08.00 - 17.30 on a rota basis,
You may be asked to occasionally work outside these working hours.
Initial fixed term permanent contract will be for 6 months, with the possibility of extending at this site, another.
Contractors also welcome.

The role will involve supporting and administration for all existing desktop systems/applications, working closely with the 3rd level server team, call handling and desktop repair and replacement.
You will be required to Lift and carry desktop equipment.
You will primarily be working with Windows Desktop and Server Operating systems and application suites, deployment of operating systems, applications.

Skills required:
- You enjoy working with others and skilled in establishing relationships in person as well as over phone
- You are thorough and detail oriented
- You take ownership and responsibility for your tasks
- You are very service oriented with a great focus on the customer
- You are a team player, helpful and enjoy working together with others
- You are structured and accustomed to work towards deadlines
- Very good English skills, both spoken and written
- Experience with user administration and management within Active Directory
- MCSE or MCITP qualification

Skills in some or all of the following
- Active Directory
- Windows XP/7 operating systems, Microsoft Outlook.
- Citrix
- A good understanding of data technologies and networking principles.

You will need to a full clean driving license.

The successful candidate will be subject to an enhanced CRB check.

Contact
Seven Acorns
Posted
Reference
HG17-04

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Product Support / Linux Support - Opsview

Basic job
Recruiter
Eligo Recruitment Ltd
Salary
From £25,000 to £30,000 per year + Package
Location
Reading
Job term
Permanent
Job hours
Full time

Opsview are looking for a Product Support / Linux Support Engineer who is able to demonstrate experience of delivering sound and confident technical advice to clients. The Product Support / Linux Support role is mixture of both product support and internal IT support and the ideal candidate will be capable of working effectively within a small team to provide a high level of service to both external and internal customers and will relish the opportunity to work with the latest technology. This Product Support / Linux Support role provides a real opportunity during an exciting period of growth where your dynamism and vision could have a real influence in the way our business develops. The Product Support / Linux Support Engineer will be responsible for acting as first line support contact and as such will be the point of contact for many of our international clients, providing expert technical guidance and dealing with technical issues and queries.

A second aspect to the role is to provide an internal IT support service to ensure the smooth running of Opsview’s IT capability. This includes our server and network infrastructure and internal business systems, as well as end user desktop/laptop systems.

The ideal candidate will be professional, friendly, enthusiastic, and technically inclined with excellent problem-solving, conflict resolution, and analytical skills. Excellent oral and written communication skills are an absolute must for this position.
Training will be provided in Opsview, but prior knowledge of similar technologies would be advantageous.

Duties and Responsibilities:
• Provide high quality first line product support to Opsview customers, following our standard processes and procedures
• Troubleshoot system issues. Diagnose and resolve hardware/software faults
• Escalate and help to resolve complex technical issues
• Build and maintain strong customer relationships to ensure ongoing customer satisfaction
• Ensure support SLAs and client expectations are met or exceeded
• Support and maintain Opsview’s internal IT infrastructure

Required skills:
• First/Second class degree in Computer Science, Mathematics or Science degree
• Linux/UNIX fundamentals
• Apache and MySQL system administration fundamentals
• Understanding of bash script syntax
• Understanding of common networking protocols and topologies

Desired skills:
• Networking and troubleshooting knowledge
• Experience with Nagios Core
• System management tools experience
• Source code control (e.g. git or Subversion)
• Working knowledge of Open Source virtualisation technologies such as KVM
• Prior experience of working in small teams
• Experience with software packaging tools (RPM, dpkg, etc)
• Familiarity with at least one interpreted language (Perl, Python, Ruby, etc)

A genuine desire to help create and participate in developing our company, culture and future success will be a pre-requisite.
For the successful candidate, we offer a competitive salary with an attractive benefit package.

Contact
Ben Etherington
Posted
Reference
RDLSOP-7

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Apprentice Support Technician

Standard job
Recruiter
Recruitment Helpline
Salary
From £160 to £160 per week
Location
Newbury
Job term
Permanent
Job hours
Full time

Start your career working as an Apprentice Support Technician for a well-respected and rapidly expanding Newbury based organisation. As part of an IT Apprenticeship, gain hands-on experience, industry recognised Microsoft & CompTIA qualifications all whilst earning.

Who will I work for, and what will I do?

The employer offers a range of services from traditional connectivity and IT support to advanced cloud solutions. Your role as an Apprentice Support Technician will involve providing customers with outstanding customer service. You will provide support to users on a range of services from simple ADSL lines, bonded DSL services, desktop and server support and managing virtual servers. You will also be responsible for managing, maintaining and improving the internal systems and network. Full support and training will be given so this will be an ideal opportunity for a proactive, enthusiastic person to learn from some real industry leaders.

Hit the Apply button now – or read on for more information…

What training will I receive?

Firebrand offers a unique Advanced Level 3 IT Apprenticeship that provides award-winning industry training and certifications, valuable work experience and offers on-going support all with the ultimate goal of securing you a long-term career within the world of technology.

During your 12 month IT apprenticeship programme, Firebrand will provide you with five weeks of intensive training at our state-of-the-art training centre. Our method of accelerated training allows you to achieve industry-recognised certifications from Microsoft and CompTIA faster, giving you more time to put your new skills in to practice within a working environment. Firebrand will also provide you with a Mentor who will be supporting, assessing and assisting you with your development whilst you are in the workplace.

What experience do I need?

You will possess a strong desire to learn both during the formal apprenticeship phases and most importantly, within the office environment. You will have proven communication skills, a passion for technology and possess at least Grade ‘C’ or higher at GCSE/A Level (or equivalent) in English, Math, ICT & Science

What happens after my apprenticeship?

The successful candidate, who demonstrates drive, commitment to learning and initiative can look forward to a long and rewarding career. Your employer is committed to continually developing and training all their team and so training will continue long after your formal apprenticeship scheme finishes with plenty of opportunities to gain further nationally recognised qualifications.

Contact
Aki Rahman
Posted
Reference
080420145

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IT Support Engineer

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Berkshire
Job term
Permanent
Job hours
Full time

Our client is a global network, hosting and cloud integration business. Their mission is to deliver a competitive edge to their customers, as judged and measured by them, through the provision of professionally managed services with a leading value proposition.

With customers, employees and offices across the world, they pride themselves on combining global reach with local expertise, providing a personalised experience wherever their customers are in the world.

They are currently recruiting for an IT Support Engineer to work with their Internal Support Desk ensuring their IT systems, processes and equipment all effectively support delivering cutting edge telecoms services.

This Company have grown rapidly and are looking for ambitious and driven individuals to join them to help them build and maintain this growth.

If working in a fast paced environment with a constantly developing and improving Company sounds like something you’d like to be involved in, please read on!

Duties and Responsibilities:

- Ensure all users have the IT equipment required for their role including management of stock and ordering of new equipment
- Provide first line support to internal users for all enquiries to the IT service desk including hardware, email, company intranet, logins, active directory, data recovery etc.
- Provide a high level of customer service
- Be involved in ad hoc projects for instance migrating users from one system to another

Education and Qualifications:

- A-level /equivalent or above
- Bachelors Degree in an IT-related subject is desirable
- Microsoft Certified Professional (MCDST or MCSA) or equivalent experience is also desirable

Commercial experience:

- Good experience of using Windows Active Directory and MS Exchange 2010
- Experience of Microsoft Office products 2003/2007/2010
- Knowledge and working understanding of Microsoft Desktop OS 7/8
- Good experience of delivering customer service, face to face or by phone
- Familiarity of the technologies listed below would be expected as a minimum:
> Windows Server
> Microsoft Outlook and Exchange
> MS Office
> Web Applications
> Active Directory
> SQL and other Database technologies

Other skills/experience:

- Good communication skills
- Ability to work under pressure and to assigned deadlines
- Ability to speak empathetically to customers at all times
- Good problem-solving skills

In return, our client offers a competitive salary up to £20.5k + Pension, Life Assurance and Health Cash Plan.

If you fit the description above & are looking for an exciting new opportunity, please don't hesitate to apply now!

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge the employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00012126

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Support Workers

Standard job
Recruiter
Creative Support
Salary
From £7 to £9 per hour
Location
Reading
Job term
Permanent
Job hours
Full time

Creative Support Providing Personalised Support to People in Reading

Open Day - Thursday 1st May, 11am-3pm
Come and learn more about our career and training opportunities at our Reading Office, 118 – 128 London Street, Reading RG1 4SJ

Support Workers • Full/Part-time • Autism - Ref: 7341RDP
Up to £8.30 ph, based on experience • Mental Health Recovery - Ref: 7340R

We need highly motivated people who are willing to ‘go the extra mile’ to support
adults on the autistic spectrum or with mental health needs to enjoy an active
and fulfilling lifestyle. You will be kind, attentive and responsive to individual
needs and preferences. You will have a passion for promoting active involvement and communication whilst offering respect and unconditional positive regard for the people you support. You will work creatively to promote community links, confidence and independence in daily living. We welcome applications from graduates, people with life skills and people with social care experience. Full training is provided.

To apply, visit our website now via the apply button on this page.

Closing date: 12th May 2014.

Contact
Creative Support
Posted
Reference
7341RDP

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Support Worker

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Wokingham
Job term
Permanent
Job hours
Full time

A Support Worker is required to join a friendly, vibrant and supportive local organisation, which really values the work their support workers do.

They work with people with learning disabilities, physical difficulties, mental health issues and dementia to live the lives they want to live. They offer social care support on a one to one basis – from helping people in their own homes, to supporting people to do things in the community on a flexible and personalised basis.

This role is to support a variety of customers in Bracknell, Wokingham and surrounding areas. Full training is provided and they provide regular support and supervision for their staff. Previous experience is not required, but a positive and friendly attitude is!

The role is to provide flexible and personalised social care support to clients, that encourages independence whilst ensuring the clients safety, and promoting their well-being.

Part time posts are also available

As well as a competitive salary, you may also be eligible for extra pay for sleep in shifts, extra pay for bank holidays, pension scheme, and a "support worker of the month" bonus, plus the chance to have a say in the running of the company.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge the employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00012135

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SUPPORT WORKER

Standard job
Recruiter
Maidenhead Advertiser
Salary
From £7.10 to £8.77 per hour
Location
Berkshire
Job term
Permanent
Job hours
Full time

Leonard Cheshire Disability campaigns to change attitudes to disability, supporting thousands of disabled people in the UK.

Support Worker
This is a replacement post.
£7.10 - £7.35 p.h. / £8.52 - £8.77 p.h. for weekends & evenings
Full & part time (Flexible evenings & weekends) 7am - 2pm

Thames Valley is a Care at Home service for young people aged 16 - 24 years with a physical disability.

As support worker you will assist people who use our services with physical care and personal hygiene needs, helping them to maintain and achieve maximum independence. You will also assist in the provision of food and general housekeeping and escorting people who use our services to activities and services in the community.

Previous experience is desirable but not essential, as full training will be provided. You will need the ability to work on your own and as part of a team. You will also be required to maintain accurate records, work rota hours, be willing to undertake required training including QCF level 2 in Care, and to work flexibly and creatively with the people who use our service and their families.

To apply please visit [contact details removed] and search for reference LCD3050. If you do not have internet access, please contact [contact details removed] , option 1, quoting the reference number.

Closing date: Tuesday 1 April 2014.

Leonard Cheshire Disability welcomes applications from all sections of the community. A satisfactory disclosure check is required for this post.

[contact details removed]

Contact
HR
Posted
Reference
MA893465

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Learning/Supply Support Assistants

Standard job
Recruiter
Addington Special School
Salary
From £10,797 to £11,555 per year
Location
Wokingham
Job term
Permanent
Job hours
Part time

Addington School is a forward looking all-age special school catering for
pupils with a wide range of learning disabilities, many of whom also have
associated sensory, motor, medical and behavioural needs.

We are an Investor in People and pride ourselves in our commitment to
induction, professional development and on-going support to all our staff.

We have recently been awarded Higher Performing Specialist School Status
for Music and have Ofsted recognition for being an ‘Outstanding’ school.

We are seeking to further develop the provision for our pupils and are
looking to appoint the following:

LEARNING SUPPORT ASSISTANTS
Grade 3 Spinal Point 14-17: £10,797 – £11,555 pa (30 hours per week),
plus Special Schools Allowance, after term-time only adjustment
30 hours per week, term-time only
These are permanent roles, working in classes supporting teaching staff.

SUPPLY LEARNING SUPPORT ASSISTANTS
We are also always looking to increase our bank of Supply classroom
assistants. If you are interested in supply work, please call the school
quoting reference ST.

Application packs are available on our website.

Closing date for applications: Friday 2 May at 12 noon
Interviews: week commencing 12 May 2014

THIS SCHOOL IS COMMITTED TO SAFEGUARDING AND PROMOTING THE WELFARE
OF CHILDREN AND YOUNG PEOPLE AND EXPECTS ALL STAFF AND VOLUNTEERS
TO SHARE THIS COMMITMENT.

Contact
Addington Special School
Posted
Reference
224104220-01

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Business Support Executive

Basic job
Recruiter
Seven Acorns Recruitment
Salary
From £1 to £18,000 per year
Location
Reading
Job term
Permanent
Job hours
Full time

Business Support Executive

A rapidly growing Berkshire-based business group is creating an exciting new Business Support Role to enable it to continue its growth strategy. The position will involve providing direct support to the company Director and two Operations Managers. They are looking for an outstanding candidate who is extremely numerate, possesses exemplary oral and written communication skills and who has a positive, team-based approach. There are excellent opportunities for quick progression bearing in mind you will be working with the most senior people in a relatively small, but rapidly expanding organisation. The successful candidate will be providing a crucial support role within a leadership team where they will have the opportunity to make a real impact in the performance and growth of the business. You will be a good communicator both verbally and written with developed problem solving skills and able to work as part of a team or using your own initiative. The role would ideally suit a recent graduate with a strong academic record who has the desire to contribute in a fast paced and dynamic environment. What matters is that you must be an achiever with a 'zest for life' and a positive can-do attitude with a real determination to succeed.

Roles and Responsibilities

Provide support to Director as required
Project work as designated by Operations Managers
Maintain and create spreadsheets in Microsoft Excel at an intermediate/advanced level; i.e using formulas etc
Using Microsoft office programmes to produce correspondence and documents, maintain presentations and spreadsheets
Maintain project files on the server and in hard copy ensuring all documentation is filed appropriately
Producing & Analysing Weekly / Monthly Reports
Database Management
Revising and maintaining office systems and processes
CRM Maintenance
Daily Admin tasks

Key Skills and Attributes
* An enthusiastic self-starter who will take ownership of projects with ability to work with a large level of autonomy.
* Be able to work under pressure in a time-critical environment
* Highly organised with strong time management skills with the ability to work within strict deadlines
* A precise attention to detail that can be maintained whilst managing and supporting several active projects at one time.
* Excellent interpersonal skills
developed problem solving skill
* A team player with a flexible attitude.
* Excellent grammatical knowledge
* Methodical and self-motivated
* IT literate, experience of MS Word, Excel and Outlook
* Excellent telephone manner

Salary: 18,000 per annum
Hours: 8 AM to 5:30 PM Monday to Friday

Contact
Seven Acorns
Posted
Reference
KA23-04

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TeleSales Support / Assistant

Basic job
Recruiter
Jobg8
Salary
From £16,000 to £19,000 per year
Location
Thatcham
Job term
Permanent
Job hours
Full time

Established 10 years ago, my client has successfully exploited a lucrative niche in the audio-visual market. Based in the beautiful village of Thatcham my client is looking for bright, sparky, grad calibre professionals to join their fantastic friendly, multilingual team. If you are looking to kick start a career in the B2B sales arena and can see yourself progressing within a market leader to earn big then this opportunity is for you.

My client supplies replacement lamps for data projectors. Through the implementation of a friendly and approachable attitude, together with rigorous quality control systems and unparalleled levels of customer service, the business has grown rapidly to become an international market leader (in fact in 2006 it was one of the fastest growing private company in the UK, according to the Sunday Times Fast Track 100, and also made the top 100 for the following two years!).
Now, with over seventy staff worldwide, offices in ten countries and more planned, the UK head office has an opportunity for a sales support person to join this venture to assist in growing our business in the UK.


Role
: Tele Sales Support/Assistant



Location
: based in Thatcham, near Newbury

Key Elements:
Credit control
Incoming and outbound calls
Customer service
Order Processing
Helping resolve any customer account or delivery issues


Skills Required:
Good telephone manner
In this multi-lingual environment we will look for additional language skills (French, Spanish, Italian, German…)
Excellent Interpersonal skills
Excellent communicator
IT skills (competent using Outlook, Word, Excel, Web browsers and preferably some familiarity with CRM systems) though training will be given where required
Self-motivated, success-driven and hard-working


You must be a real team player, proactive and not afraid to put forward your own ideas. You will be part of a great team where we all go the extra mile, not only for our customers but also for each other. You need to be able to handle demanding clients with diplomacy and tact.
The role is a very diverse role as you will be required to deal with incoming calls and place outbound calls for credit control. You will be updating our CRM system and process incoming orders and assist making quotes.
We care for every member of our staff and ensure that everyone has a chance to develop in line with their career ambitions and skills.



Experience
: The ideal candidate will have previous sales admin experience in a multi lingual environment and have worked with software systems similar to those listed above, however training will be given.
A knowledge of AV or IT industry preferable, but not essential

Working hours:

Mon - Fri 9.00 am - 5:30 pm

Salary
:
£16k +3k pa Commission = OTE £19k pa Commission paid monthly based on achieving monthly and quarterly targets


Other Benefits:
20 days holiday increasing to 25 with service
Private health cover - after 6 months' service
Life assurance - after 3 months' service
Contributory pension scheme - after 6 months' service
Bike to work scheme

Contact
CPI Selection
Posted
Reference
1327727

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