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2nd Line Desktop Engineer

Basic job
Recruiter
Seven Acorns Recruitment
Salary
From £21,000 to £25,000 per year
Location
Berkshire
Job term
Permanent
Job hours
Full time

Working for oue client an opportunity has arisen as a 2nd Level Desktop Engineer working at a client site in Bracknell (near to rail and bus services) providing customer focused support.

Role listed as permanent but welcome contractors.

You will be one of a team supporting users in a customer facing role
You will be working a 37 hours/week, covering core hours between 08.00 - 17.30 on a rota basis,
You may be asked to occasionally work outside these working hours.
Initial fixed term permanent contract will be for 6 months, with the possibility of extending at this site, another.
Contractors also welcome.

The role will involve supporting and administration for all existing desktop systems/applications, working closely with the 3rd level server team, call handling and desktop repair and replacement.
You will be required to Lift and carry desktop equipment.
You will primarily be working with Windows Desktop and Server Operating systems and application suites, deployment of operating systems, applications.

Skills required:
- You enjoy working with others and skilled in establishing relationships in person as well as over phone
- You are thorough and detail oriented
- You take ownership and responsibility for your tasks
- You are very service oriented with a great focus on the customer
- You are a team player, helpful and enjoy working together with others
- You are structured and accustomed to work towards deadlines
- Very good English skills, both spoken and written
- Experience with user administration and management within Active Directory
- MCSE or MCITP qualification

Skills in some or all of the following
- Active Directory
- Windows XP/7 operating systems, Microsoft Outlook.
- Citrix
- A good understanding of data technologies and networking principles.

You will need to a full clean driving license.

The successful candidate will be subject to an enhanced CRB check.

Contact
Seven Acorns
Posted
Reference
HG17-04

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Product Support / Linux Support - Opsview

Basic job
Recruiter
Eligo Recruitment Ltd
Salary
From £25,000 to £30,000 per year + Package
Location
Reading
Job term
Permanent
Job hours
Full time

Opsview are looking for a Product Support / Linux Support Engineer who is able to demonstrate experience of delivering sound and confident technical advice to clients. The Product Support / Linux Support role is mixture of both product support and internal IT support and the ideal candidate will be capable of working effectively within a small team to provide a high level of service to both external and internal customers and will relish the opportunity to work with the latest technology. This Product Support / Linux Support role provides a real opportunity during an exciting period of growth where your dynamism and vision could have a real influence in the way our business develops. The Product Support / Linux Support Engineer will be responsible for acting as first line support contact and as such will be the point of contact for many of our international clients, providing expert technical guidance and dealing with technical issues and queries.

A second aspect to the role is to provide an internal IT support service to ensure the smooth running of Opsview’s IT capability. This includes our server and network infrastructure and internal business systems, as well as end user desktop/laptop systems.

The ideal candidate will be professional, friendly, enthusiastic, and technically inclined with excellent problem-solving, conflict resolution, and analytical skills. Excellent oral and written communication skills are an absolute must for this position.
Training will be provided in Opsview, but prior knowledge of similar technologies would be advantageous.

Duties and Responsibilities:
• Provide high quality first line product support to Opsview customers, following our standard processes and procedures
• Troubleshoot system issues. Diagnose and resolve hardware/software faults
• Escalate and help to resolve complex technical issues
• Build and maintain strong customer relationships to ensure ongoing customer satisfaction
• Ensure support SLAs and client expectations are met or exceeded
• Support and maintain Opsview’s internal IT infrastructure

Required skills:
• First/Second class degree in Computer Science, Mathematics or Science degree
• Linux/UNIX fundamentals
• Apache and MySQL system administration fundamentals
• Understanding of bash script syntax
• Understanding of common networking protocols and topologies

Desired skills:
• Networking and troubleshooting knowledge
• Experience with Nagios Core
• System management tools experience
• Source code control (e.g. git or Subversion)
• Working knowledge of Open Source virtualisation technologies such as KVM
• Prior experience of working in small teams
• Experience with software packaging tools (RPM, dpkg, etc)
• Familiarity with at least one interpreted language (Perl, Python, Ruby, etc)

A genuine desire to help create and participate in developing our company, culture and future success will be a pre-requisite.
For the successful candidate, we offer a competitive salary with an attractive benefit package.

Contact
Ben Etherington
Posted
Reference
RDLSOP-7

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Apprentice Support Technician

Standard job
Recruiter
Recruitment Helpline
Salary
From £160 to £160 per week
Location
Newbury
Job term
Permanent
Job hours
Full time

Start your career working as an Apprentice Support Technician for a well-respected and rapidly expanding Newbury based organisation. As part of an IT Apprenticeship, gain hands-on experience, industry recognised Microsoft & CompTIA qualifications all whilst earning.

Who will I work for, and what will I do?

The employer offers a range of services from traditional connectivity and IT support to advanced cloud solutions. Your role as an Apprentice Support Technician will involve providing customers with outstanding customer service. You will provide support to users on a range of services from simple ADSL lines, bonded DSL services, desktop and server support and managing virtual servers. You will also be responsible for managing, maintaining and improving the internal systems and network. Full support and training will be given so this will be an ideal opportunity for a proactive, enthusiastic person to learn from some real industry leaders.

Hit the Apply button now – or read on for more information…

What training will I receive?

Firebrand offers a unique Advanced Level 3 IT Apprenticeship that provides award-winning industry training and certifications, valuable work experience and offers on-going support all with the ultimate goal of securing you a long-term career within the world of technology.

During your 12 month IT apprenticeship programme, Firebrand will provide you with five weeks of intensive training at our state-of-the-art training centre. Our method of accelerated training allows you to achieve industry-recognised certifications from Microsoft and CompTIA faster, giving you more time to put your new skills in to practice within a working environment. Firebrand will also provide you with a Mentor who will be supporting, assessing and assisting you with your development whilst you are in the workplace.

What experience do I need?

You will possess a strong desire to learn both during the formal apprenticeship phases and most importantly, within the office environment. You will have proven communication skills, a passion for technology and possess at least Grade ‘C’ or higher at GCSE/A Level (or equivalent) in English, Math, ICT & Science

What happens after my apprenticeship?

The successful candidate, who demonstrates drive, commitment to learning and initiative can look forward to a long and rewarding career. Your employer is committed to continually developing and training all their team and so training will continue long after your formal apprenticeship scheme finishes with plenty of opportunities to gain further nationally recognised qualifications.

Contact
Aki Rahman
Posted
Reference
080420145

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IT Support Engineer

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Berkshire
Job term
Permanent
Job hours
Full time

Our client is a global network, hosting and cloud integration business. Their mission is to deliver a competitive edge to their customers, as judged and measured by them, through the provision of professionally managed services with a leading value proposition.

With customers, employees and offices across the world, they pride themselves on combining global reach with local expertise, providing a personalised experience wherever their customers are in the world.

They are currently recruiting for an IT Support Engineer to work with their Internal Support Desk ensuring their IT systems, processes and equipment all effectively support delivering cutting edge telecoms services.

This Company have grown rapidly and are looking for ambitious and driven individuals to join them to help them build and maintain this growth.

If working in a fast paced environment with a constantly developing and improving Company sounds like something you’d like to be involved in, please read on!

Duties and Responsibilities:

- Ensure all users have the IT equipment required for their role including management of stock and ordering of new equipment
- Provide first line support to internal users for all enquiries to the IT service desk including hardware, email, company intranet, logins, active directory, data recovery etc.
- Provide a high level of customer service
- Be involved in ad hoc projects for instance migrating users from one system to another

Education and Qualifications:

- A-level /equivalent or above
- Bachelors Degree in an IT-related subject is desirable
- Microsoft Certified Professional (MCDST or MCSA) or equivalent experience is also desirable

Commercial experience:

- Good experience of using Windows Active Directory and MS Exchange 2010
- Experience of Microsoft Office products 2003/2007/2010
- Knowledge and working understanding of Microsoft Desktop OS 7/8
- Good experience of delivering customer service, face to face or by phone
- Familiarity of the technologies listed below would be expected as a minimum:
> Windows Server
> Microsoft Outlook and Exchange
> MS Office
> Web Applications
> Active Directory
> SQL and other Database technologies

Other skills/experience:

- Good communication skills
- Ability to work under pressure and to assigned deadlines
- Ability to speak empathetically to customers at all times
- Good problem-solving skills

In return, our client offers a competitive salary up to £20.5k + Pension, Life Assurance and Health Cash Plan.

If you fit the description above & are looking for an exciting new opportunity, please don't hesitate to apply now!

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge the employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00012126

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Support Worker

Basic job
Recruiter
Balfor Recruitment Limited
Salary
From £7 to £7 per hour
Location
Reading
Job term
Permanent
Job hours
Full time

To work as part of a team providing high quality care and support to Service Users to remain independent in a supported living setting.

MAIN RESPONSIBLITIES: To assist Service Users with activities of daily living as per assessment and care plan completed by the Registered manager.

Duties:
- General housekeeping e.g. cooking, shopping, domestic duties etc, and helping Service Users to maintain all aspects of their domestic lives
- Providing help with all aspects of personal care
- Facilitating socialization and social activities e.g. visiting family/friends, walks, cinema/theatre, meals out, going for a drive (where required), reading etc
- Facilitating socialization and social activities e.g. visiting family/friends, walks, cinema/theatre, meals out, going for a drive (where required), reading etc
- Monitoring progress and recording notes on daily record sheets relating to each visit
- Liaise with families or/and office team members to provide a consistent approach that meets the individual needs of each service user
- To empathise and actively listen in a sensitive manner accessing appropriate additional support where necessary
- To support Service Users to access appropriate health care provision enabling them to make an informed choice regarding any prescribed treatment, seeking advice where necessary
- To create opportunities for Service Users to develop establish and maintain personal relationships and social networks, which encourage greater participation and integration in their chosen communities
- To carry out duties as the Specialist Manager reasonably stipulates

Candidate would be expected to:
- Preserve independence & dignity of Services User's.
- Supporting individuals to maximize potential with all aspects of person care support)
- Report any changes/issues concerning the Service User or the care being provided to the office team
- Reading and abiding by the care management plans
- Supporting and understanding each individual Service User's needs
- To report back any areas of risk, not previously identified, to manager
- Maintain confidentiality and committing not to divulge information to third parties unless consent to share information has been given in writing and agreed with the Registered Manager.
- Read and abide by the care plan implemented in the care management plans.
- To work in accordance with your job description/contract of employment and any policies and guidelines.
- To promote equal opportunities and respect diversity, different culture and values
- To work in accordance with the Health & Safety Act 1974
- To contribute to the overall development of the service and promote a positive image of the service users.
- To prepare, attend and engage in regular supervisions, appraisals and performance review accepting and providing constructive feedback

PERSON SPECIFICATION

Essential Skills:
- Minimum 6 months of experience in working with adults who have learning/multiple disabilities and Autism.
- An understanding of the needs of adults with learning disabilities who are vulnerable within society
- Experience working with adults with Autism, learning disabilities and challenging behavior.
- Experience of providing care to people living in the community
- Demonstrate ability to relate professionally and respectfully to people with learning disabilities
- Physically fit and able to undertake safe manual handling practices
- Good verbal and written communication skills
- Good telephone manner and good level of spoken English
- Observant and sensitive to a Client's needs
- Ability to liaise with outside agencies and other professionals
- Ability to work autonomously and productively as part of a team
- Knowledge of food hygiene/manual handling/health & safety standards and practices.
- NVQ 2 in Health and social care Diploma

Desirable Skills:
- Current and clean driving license

Contact
Mark Laughran
Posted
Reference
SWAUTISM/READING

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SUPPORT WORKER

Standard job
Recruiter
Maidenhead Advertiser
Salary
From £7.10 to £8.77 per hour
Location
Berkshire
Job term
Permanent
Job hours
Full time

Leonard Cheshire Disability campaigns to change attitudes to disability, supporting thousands of disabled people in the UK.

Support Worker
This is a replacement post.
£7.10 - £7.35 p.h. / £8.52 - £8.77 p.h. for weekends & evenings
Full & part time (Flexible evenings & weekends) 7am - 2pm

Thames Valley is a Care at Home service for young people aged 16 - 24 years with a physical disability.

As support worker you will assist people who use our services with physical care and personal hygiene needs, helping them to maintain and achieve maximum independence. You will also assist in the provision of food and general housekeeping and escorting people who use our services to activities and services in the community.

Previous experience is desirable but not essential, as full training will be provided. You will need the ability to work on your own and as part of a team. You will also be required to maintain accurate records, work rota hours, be willing to undertake required training including QCF level 2 in Care, and to work flexibly and creatively with the people who use our service and their families.

To apply please visit [contact details removed] and search for reference LCD3050. If you do not have internet access, please contact [contact details removed] , option 1, quoting the reference number.

Closing date: Tuesday 1 April 2014.

Leonard Cheshire Disability welcomes applications from all sections of the community. A satisfactory disclosure check is required for this post.

[contact details removed]

Contact
HR
Posted
Reference
MA893465

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Support Worker

Basic job
Recruiter
Recruitment Genius
Salary
Competitive
Location
Wokingham
Job term
Permanent
Job hours
Full time

A Support Worker is required to join a friendly, vibrant and supportive local organisation, which really values the work their support workers do.

They work with people with learning disabilities, physical difficulties, mental health issues and dementia to live the lives they want to live. They offer social care support on a one to one basis – from helping people in their own homes, to supporting people to do things in the community on a flexible and personalised basis.

This role is to support a variety of customers in Bracknell, Wokingham and surrounding areas. Full training is provided and they provide regular support and supervision for their staff. Previous experience is not required, but a positive and friendly attitude is!

The role is to provide flexible and personalised social care support to clients, that encourages independence whilst ensuring the clients safety, and promoting their well-being.

Part time posts are also available

As well as a competitive salary, you may also be eligible for extra pay for sleep in shifts, extra pay for bank holidays, pension scheme, and a "support worker of the month" bonus, plus the chance to have a say in the running of the company.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else, we only charge the employer £199 or less to recruit you (job seekers never pay anything). This low price means there is a clear incentive for the employer to give your application priority.

Contact
No Contact
Posted
Reference
00012135

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Lead Support Worker - Winnersh

Basic job
Recruiter
Simplified Recruitment
Salary
From £18,000 to £18,000 per year
Location
Winnersh
Job term
Permanent
Job hours
Full time

A not-for-profit organisation, our client provides support services for people with disabilities. They are a leader in the sector, supporting over 3,000 people and their families in England and Wales.

They are looking for a Lead Support Worker to support two gentlemen with all aspects of their lives in a 24/7 supporting living service within Winnersh. The role will involve working a combination of earlies, lates and sleep-ins, including bank holidays. They offer full accredited training, induction and management support, as well as excellent opportunities for development. Are you ready for the challenge?

About the Role:

They are looking for someone to:

• Actively support people in all aspects of their lives.
• Communicate effectively.
• Build and maintain good working relationships with the people they support, their family and friends.
• Work as part of a team.

About You:

They are looking for someone who:

• Has some experience of supporting adults with learning disabilities.
• Is highly motivated and enthusiastic.
• Is able to communicate effectively.
• Is able to work flexible hours.
• Is able to work on their own and as part of a team.

The Rewards:

In return they can offer you a range of benefits including excellent training and opportunities for future development, access to an occupational pension scheme and confidential counselling service and discounts on high street shopping.

Job Title: Lead Support Worker - Winnersh
Location: Winnersh
Salary: £18,000 per Annum (Pro-rata)

Employment Type: Permanent
Hours per Week: 30 Hours
Job Reference No.: B/O-001655

Closing Date : 21/04/2014
Interview Date : 09/05/2014

Want to apply for this role?

If this sounds like you, they would love to hear from you. Please click the Apply Now button and submit your details, you will then receive an email with instructions on how to complete the application process.

Please Note: You must complete the application form to be considered for this role.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Contact
Simplified Recruitment
Posted
Reference
SR188152fb00bb2ac7

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Floating Support Workers

Basic job
Recruiter
Balfor Recruitment Limited
Salary
From £8 to £9 per hour
Location
Reading
Job term
Contract
Job hours
Full time

We are looking to recruit professional individuals with a passion for supporting people and making a difference as a live in carer. Our organisation delivers specialist supported living services for 16 – 25 year olds aiming to promote independence and maximise their potential.

We require a flexible approach to working as te support hours will be based around the support needs of the young adults.

Responsible for managing your own workload you will need to be organised, motivated and self-reliant. You will be required to complete written reports, manage and administer payments, develop each young person’s support network, establish relationships with key partner agencies; and model safe, consistent and understandable boundaries for the young people you support.

Previous experience of supporting young people and Level 3 Qualifications for the Children and Young Persons’ Workforce are advantageous but not essential as comprehensive training can be provided. The role demands a commitment to continuing professional development and all of our live in support workers will be encouraged and rewarded for developing specific areas of expertise.

Contact
Shamima Khatun
Posted
Reference
FSW/READING

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Support Worker Wokingham

Standard job
Recruiter
Support Horizons
Salary
Competitive
Location
Wokingham
Job term
Permanent
Job hours
Part time

Opportunities available to work in our friendly and expanding service in Wokingham, providing personalised support and social care staffing to vulnerable people in the area.

We work with people with learning disabilities, physical difficulties, mental health issues and dementia to live the lives they want to live.

We offer social care support on a one to one basis - from helping people in their own homes, to supporting people to do things in the community.

No experience necessary, we provide free training and inductions. We are looking for people with enthusiasm and the right personality.

As we are a community owned social enterprise a positive attitude
towards people who require support is essential!

Contact
Tim Holland
Posted
Reference
1969830

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