Sales & Marketing Coordinator - Software Startup
Sales & Marketing Coordinator - Software Startup
Vauxhall, London, UK
£23,000 - £28,000 plus a generous bonus structure + Cool Techy Offices, Flexibility on Working Hours, Socials
An exciting opportunity has come up for someone bright and confident to join the our team. Working here, you can quite quickly take on responsibilities and have a direct impact on the daily activities of our 350+ clients.
Who we are:
We are a SaaS Startup which has quickly become the market leader in its niche. We offer specialised business management software, working with clients all over the world to provide an outstanding service which continues to meet and adapt to the needs of our target industry.
As a company, we're dynamic in our approach and driven to help our clients get the most out of our product. We love to work with people who share our collaborative attitude and can offer you the opportunity to have a profound impact on a rapidly growing company in a global market.
It's also great fun to work with us: we like playing squash, important meetings in the pub and general experimentation with electronics.
The Sales & Marketing Coordinator Role:
As you'd imagine in a small team, your role in the company with be diverse and dynamic. To be successful in this role it's essential that you are both confident and results-driven, as you'll be helping the company meet and achieve their ambitious targets by converting warm leads and embedding existing users within their services. The main day to day activities focus on engaging the companies they work with. Further to this, you will be in a position to bring forward and implement new marketing strategies. From email marketing campaigns to supporting SEO, your input will be invaluable. You'll also be working closely with the development team to bring feedback on ways you think the system could be improved.
In this job, your responsibilities will include:
+ Handling incoming support calls from potential clients and being able to relay the ins and outs of the service
+ Managing inbound leads and keeping high levels of responsiveness on our online chat service
+ Leading on sales calls and video demonstrations
+ Reporting directly to the Directors to monitor customer conversion metrics
+ Ensuring that all questions, comments and concerns from clients are answered quickly and effectively
+ Developing the marketing strategy to ensure you are reaching out to existing and potential clients in the most engaging manner.
+ Feeding back to development team to bring suggestions that have come from our customers or yourself
Who We're Looking For
This job is all about communication, in every way, shape and form. That's why the most important thing for us is that you be social, friendly, chatty and amiable.
Because we are a B2B subscription based product, customer service and maintaining a good relationship with our clients is absolutely paramount and we have worked very hard to build up a strong reputation of being approachable and supportive. It's very important that you would be in a position to continue to offer that level of support, all the way from client onboarding, to training and setup and even helping our clients expand their businesses further down the road.
At least one year of experience is strongly preferred, as is a degree in a sales/marketing related background, but neither are essential given the right character.
We would like you to be confident and well capable of selling, with the goal of you becoming an expert on how people use our software and how we can help them optimise their businesses.
We would also like you to have a good interest in and understanding of software and technology generally, and for you to understand the service we offer to our clients.
Finally we are looking for a creative thinker who has desire and drive to make a significant contribution to a small business in the short and long term
What's on Offer for You?
+ A starting salary of between £23,000 - £28,000 plus a generous bonus structure
+ The chance to join a sociable, driven and dynamic small team
+ Opportunity to develop a massive range of skills - there's very few sales and marketing skillsets that you won't be getting experience in
+ Your work will matter, massively - you won't just be a cog in the wheel
+ A fun and friendly working environment that strikes a very good balance between being social and getting work done
+ A few pub and lunch trips along the way!
If we're the kind of company that you are interested in working for and you meet the criteria listed above we'd love to hear from you.
You may have worked in the following capacities:
Junior Sales, Marketing Assistant, Graduate Sales, Graduate Marketing, Marketing Intern, Digital Marketing, Online Marketing.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
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