Fuel Sales Advisor

Recruiter
Anonymous
Location
Southampton
Salary
Competitive
Posted
16 May 2019
Closes
17 May 2019
Sectors
Sales
Contract Type
Permanent
Hours
Full Time
WP Group Overview

Headquartered in newly refurbished offices in Southampton, WP Group is a progressive and rapidly expanding energy company specialising in the supply of high quality fuels, sustainable alternatives and provision of associated services.

With a successful history spanning over 50 years and recently acquired by Moove (a division of Brazilian Energy and Fuels PLC Cosan Group); WP Group and its specialist Airports division (Airport Energy) form part of a growing European Fuels and Lubricants business, based in London and operating throughout Europe and Asia.

Holding a substantial market share in the sectors and geographies where represented, WP Group is one of the UK's most differentiated fuels companies with a focus on sustainability and future energy solutions.

Role Description

You will be responsible for maximising profitability of existing business and actively engaging with active and lapsed heating customers.

To operate across three distinct functions; Customer service, Internal sales and Outbound marketing activity.

You will utilise data on our CRM database which will include new and existing customers. You will also be expected to participate in various marketing campaigns across all the WP business sectors.

Key Responsibilities

* Ensuring WP operates safely and with excellence in all business operations, transactions and communication

Internal Sales

* Responsible for meeting agreed sales targets set by the DCP Manager.

* Increasing profitability of existing customer base through upselling and margin management.

* Supporting the fuels sales team in achieving its objectives through new business development and marketing campaigns.

* Responsible for re-engaging with customers through daily outbound sales calls to existing, lapsed and new prospects. The key performance indicators for this role will include daily outbound call activity and call conversion ratio.

* Responsible for contributing to the collective sales success by supporting all fuel sales team members as required by seeking to offer quality referrals or sales on other's behalf. You will positively represent and promote the WP Group range of products and services at every opportunity.

* Responsible for participating various outbound marketing campaigns across all of WP sectors to promote WP products and services.

* Able to manage a sales opportunity through the complete sales cycle escalating to senior team members where necessary

Customer Service

* Responsible for meeting agreed customer service standards in all areas of the fuels business via key performance indicators (KPIs) for WP Group. Targets will be exceeded through a harmonious and efficient working environment, effective planning, clear communication of objectives, implementation of the strategy and timely completion of agreed actions

CRM

* Manage the CRM database to a high degree of accuracy to ensure targeted marketing activity can take place to generate opportunities and new business

Experience Needed / Attributes Required

* 1-2 years proven track record within a target driven environment

* Good office admin and IT skills

* High level of desire to achieve goals/targets in a pressurised and fast pace environment

* Highly skilled communicator with people and relationship building skills

* Demonstrated ability to prioritise tasks and to manage their time effectively

* Ability to persuade, influence and negotiate effectively at all levels both internally and externally

* Confident, well-organised, self-initiating and outcome focused

Complementary Courses/Certifications/Licenses Required

* Full UK driving licence

Core Attitudes

We're in this together

Always Safe

Open Mind

Real Talk

Think big, carry it out simply

Benefits

Competitive salary

Target driven commission scheme, paid monthly

22 days holiday plus bank holidays rising to 25 days in the 2nd year of service

Contributory Pension (9%)

Life Assurance 4x basic salary

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